HT204053 your payment method is not valid in this store. please enter a new payment method
Why Am I Getting this message?!?!
Hi Gail,
not quiet right.
Yafah and Gail:
Had this problem too. Findings:
1. The addresses on iTunes store and your Credit Card have to be the same
2. You have to be physically there too, because iTunes will say 'Your account is not valid for use in the xxx store (where you are in). You must swith to the ... store before purchasing'
3. You have to use the Credit Card from the country you are in as well !
I am an Australian in Malaysia.
Using Aus VISA, with Aus billing address
in Aus iTunes store - Aus address
Couldn't buy a Eurpoean app in Malaysia ---> Credit Card has to be a Malaysian credit card.
Tried switching the iTunes store and the addresses to a Malaysian address.
Still REJECTED !!!
iTunes still want a Malaysian credit card details.
Conclusion:
I can't buy any apps here in Malaysia with Australian details and credit card/s.
But I can use my VISA to buy foods at the restaurants here. So it is not the credit card's problem. It is Apple's problem!
Dear Apple, could you be more lenient please?
I mean, REALLY !!!
SUCH A WASTE OF TIME !!!!
Similar Messages
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I have a question, why is it I can't purchase a app at App Store it says "Your payment method is not valid in this store" and I've got a Visa card and my location is in the Philippines. Please help me, what can I do?
Your visa card is a credit card, not debit card? Do you meet the requirements as below, interpreted strictly?
Philippines - http://www.apple.com/legal/itunes/ph/terms.html - "The iTunes Store, Mac App Store, App Store, and iBookstore services (the "Stores") accept credit cards issued by banks in the Philippines or Content Codes as forms of payment." -
I have tried 3 cards already but still the same problem with app store Your payment method is not valid in this Store. Please enter a new payment method.
Is there any ways to solve the issue?
Thank you in advance for your help!If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
Today I was asked to sign in and check billin info when I tried to purchase an app, I entered my security code and it's now saying my payment method is not valid in this store! I've used the same payment method for about a year and have always used the uk store so I'm rather confused. All help is appreciated!
I don't know if this will work but go through the same procedure in the app store. You can access your ID at the bottom of the screen in the left hand corner of the featured tab. See if the correct region shows in there as well.
You can also check in the iTune app as well. You are using the correct Apple ID aren't you?
I have read that the iTunes stores can be very fussy about correct spelling of Street vs St., No. vs # - things like that. The billing address must match exactly the way that your credit card statement reads.
You can try signing out of your account in Settings>Store>Apple ID - tap sign out. Restart the iPad and then sign in again. See if that resets this whole mess for you.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
How to update my payment method since I move country from SG to AU? i try to update my new credit card but message prompt, "Your payment method is not accepted" maybe because it was set up in SG. what will I do?
Is there any progress on this?
I cannot buy any apps for my new ipad. Very Annoying.
I've phoned apple and used the express lane. -
Payment Type Your payment method is not valid in this Store. Please enter a new payment method.
Hi All,
I am suffering for long time with subjected error BUT UNFORTUNATELY iTune doesn't have any salutation for this which is strange, same Payment Method is working for old devices BUT NOT WORKING with new bought "Mac Book Pro" and now don't know where should I go or what should to do, anyway's my advice to all of them who are planing to buy new device or switch to other once MUST HAVE TO THINK this kind of error if accrued what will be happened...
ThanksThank you so much for post, actually I have already App Store account for years and infect same account is perfectly with old device but over new bought "MacBook Pro" doesn't accept even I put new Credit Cards as well, one of very bad ERROR by iTune where even they are not able to help their clients out.
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HT1918 Your payment method is not valid in this store?
I try to add a payment method but although I've tried 2 valid credit cards (Visa & mastercard) I keep getting the same message! Any tips?
If you still have problem, contact iTune Support
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Serial Activation Error "Serial Number is not Valid for this Product"
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Hi Dynamikzz,
As per the error message you received "Serial Number is not valid for this product", please follow the help document as below:
Error "The serial number is not valid for this product" | Creative Suite
In case you have received the error message "Serial Number is already in use", please follow the thread below as the activation count of Adobe CS5 applications is 2 :
Re: serial number issue
Regards,
Sheena -
I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?
Is this a pre-paid card thing? Or different billing address than your iTS account?
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Could be some Disk Corruption, but...
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I am trying to download mavericks on my imac but the message appears that your account is not valid fir this purchase. Please switch to US store, however i am already in US store account.
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I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
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"Region Mismatch. This merchant account is not valid in this region." PayPal Here
Hi Guys
I use the paypal here system via card-reader and 4s with ios 7.0.2. I've been trying to process a customers payment since friday but i keep gettin error message saying "Region Mismatch.This merchant account is not valid in this region".
I have contacted PayPal who do not have a problem like this listed in their error database, they suggested checking the "locations" setting in privacy which I did - I have all green buttons there and little compass pointer at the side of the apps using location paypal has this little symbol against it, re-loading the App as it maybe a problem with ios7 (not surprising as it has already screwed up my on-line banking app causing me to have to re-register the whole service). This I have done, I have switched off and re-started both the card reader and the phone. All to no avail.
paypal have now escalated the problem to their technical people but was just wondering if anypne else has experienced a problem with location errors?
Thanks for any input, particularly from any Apple rep[resentatives who pehaps monitor this forum. I do resent having to pay £25 for support.
BobHi fromsouth, obviously I don't know who you are, you say you are just a user so I shall try not to become personally abusive as that serves no useful purpose and merely goes to alienate potentially helpful readers so perhaps I should re-word my statement on support. I resent paying for support to the company which is directly responsible for the problem for which I am seeking support. On Googling, it is manifestly obvious that Apple has screwed many apps with the issue of ios7 - my fault for trusting Apple (which I have always previously done) and downloading the os before checking if it was any good or not. At least with Windows 8 one has the option of reverting back to W7 - Apple have gone one better than Windows - not only have they produced an "update" in which I have frankly yet to find a benefit - but they have made it so that if you don't like it well screw you - you're stuck with it. Whatever happened to customer service and satisfaction. ****, not only did they fail to put in an easy method of deleting multiple email messages, they've even blocked the workaround that had been found in os6.
Contact the reader manufacturer? - Why should I have to? It worked fine before ios7 - now it doesn't!! Try this scenario - I have a car which is working perfectly - I go to a garage to get fuel, the fuel contains contamination and my car won't start - is that the car manufacturers fault - of course not- it's the supplier of the fuel! That should make it Apple's problem to solve but Apple are so arrogant that they just do whatever they like and everyone has to follow and spend fortunes re-writing their software to suit the whim of Apple's designers.
I've always defended Apple in the past during arguments contra Windows and Android but I'm afraid this is now beyond the pail - minor inconveniences one can accept and tolerate - but when something as fundamental as this which actually prevents me from conducting my business normally - I think you can understand my anger and frustration and believe me what is written here does not even scratch the surface.
Thank you for your suggestion on the Apple feedback site - I shall most certainly go there and give it a whirl
end of rant.................for now
cheers
bob -
I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!
Apple's response to my email:
"I understand that you can't update your apps using your iPad.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a great day!"
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