HT204065 iMessage message doesn't be delivered sometimes

Hello,
I use iMessage with my wife and messages don't be delivered sometimes. It says "sent" on my iPhone 6 but my wife doesn't see the message.
We are both in Wi-Fi and 3G networks but there may be network issues instant.
I send another messages then and they are delivered. The message that doesn't be delivered doesn't be delivered still.
We use iOS 8.2
Is there any solution for this tedious problem?

Hello kkupe,
Thanks for participating in the Apple Support Communities.
It sounds like your wife does not receive some iMessages that you send her from your iPhone 6.
Start with the steps in this article to troubleshoot this situation:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Since your wife is not receiving the messages, she may want to try these steps on her iPhone as well.
Best Regards,
Jeremy

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I am having the same problem. I sent a message from iMessage on my MacBook Pro last night and it still does not appear as Delivered, however, when I open Messages on my iPhone5, that same message DOES say Delivered.Was it delivered or not?
Other iMessages sent from both devices indicated Delivered on both devices before and after this particular text.
Message sent on MacBook Pro iMessage does not say Delivered. Appears as normal blue box. No alert that the message failed to send.
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Read these:
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http://support.apple.com/kb/HT3529
Troubleshooting iMessage activation:
http://support.apple.com/kb/TS4268

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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
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http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
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http://www.apple.com/support/systemstatus/
 Cheers, Tom

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I sent a message from Messages on my MacBook Pro last night and it still does not appear as Delivered. The blue box is there and it never alerted as unable to deliver/not sent. However, when I open Messages on my iPhone5, that same message DOES say Delivered. Was it delivered or not?
Other iMessages sent from both devices indicated Delivered on both devices before and after this particular text.
The recipient in question is an iMessage user. Messages have always been fine with this recipient in the past.
Preferences on my Macbook Pro Messages app are set so that I can be reached on my phone number and apple registered email address.
My computer and iPhone accounts have always been synced and have never been a problem.
RECAP:
Message sent on MacBook Pro Message DOES NOT say Delivered. Appears as normal blue box. No alert that the message failed to send.
This message appears on iPhone5 Message application and DOES say Delivered and time stamp indicates delivery at the time it was sent.
This is the ONLY message with a problem. Other messages are, and have been, functioning as usual.
QUESTION: WAS THE iMessage DELIVERED OR NOT?????

Hi,
At one level it is debatable and another the answer is yes.
I will explain further.
You have two different apps on an iOS device and the Mac that act a little differently despite using the same service.
You also have Apple IDs and linked iPhone numbers in some cases and a form of syncing between the two.
Lets start with a basic set up and expand from there.
Lets say you and a contact are both on Mac sending iMessages using your Apple ID with no linked iPhone Number (i.e no second "listening" device)
You send an iMessages and you get the Delivered and possibly Read depending on their settings when they Receive it.
Basically an Original Message to the intended person on the intended device.
Now th next step.
The contact Adds an iPhone to the set up, linking the Apple ID to the iPhone Number
This means his (or her's) end has two devices, one with the intended ID and the other capable of "listening" as it were.
You send an iMessages again to their Apple ID (potentially the Mac).
This is the device that can respond with "received " and therefore the Delivered response you see.
The iMessages server is pushing the iMessages to all devices. they all respond they "received" it.
The iOS side seems to be slightly faster.
This can mean "Delivered" gets posted on your Mac briefly before the iMessages servers sort it out.
Now lets presume their Mac is Off line.
You might see the "Delivered" reported briefly from his/her iOS device before the iMessages server realizes the Apple ID device has not responded.
However the iMessages, due to the sync process is on their iPhone.
Add in to this the fact that the Mac can send as If it is the iPhone.
If you then Send to the Mac/Apple ID the iMessages server treats your iPhone as the Sender and posts Response back to the iPhone (number) and not the Apple ID.
Depending on what device is off line at the other end you can find the responses are not synced the same way the actual iMessages are.
However the Sync process tends to mean that at least one device has seen the iMessage.
8:38 pm Thursday; November 6, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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Child 2 - Delivered (On my More Everything plan)
Child 3 - Delivered (On AT & T)
Child 4 - Sent (On T-Mobile)
I got replies from Child 1, 3, 4 - and all the replies all were sent to all in the group. So I know Child 4 got the message and replied to the group, even though it doesn't say delivered.
I guess if it says "Sent" or "Delivered" you can assume it was delivered to the recipients phone. If it did not get sent, it will say it failed to send or something. Whether the recipient has READ it or not can't be determined, unless, of course, they reply. In that case you know they got it and read it.

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Hi all!
I've a strange trouble with my Messages.app, It do runs but it doesn't goes, when I run it it looks like to go but I can't access to Preferences (the menu's voice is grey and cmd+, doesn't goes), I tried to clean cache and similar (using some programs like Onyx and CleanMyMac), I tried to delete all Messages.app configuration files (using CleanMyMac and AppZapper), but nothing it doesn't goes.
Reading the system.log I found something about messages, that log is updated every time I runs Messages:
Dec 29 16:25:27 RedFoxy-iMac.local Messages[792]: *** -[__NSArrayM objectAtIndex:]: index 0 beyond bounds for empty array
Dec 29 16:25:27 RedFoxy-iMac.local Messages[792]: (
                    0   CoreFoundation                      0x00007fff8bb580a6 __exceptionPreprocess + 198
                    1   libobjc.A.dylib                     0x00007fff8d9303f0 objc_exception_throw + 43
                    2   CoreFoundation                      0x00007fff8baf4ebc -[__NSArrayM objectAtIndex:] + 252
                    3   AppKit                              0x00007fff8fb40b6c -[NSTabView tabViewItemAtIndex:] + 28
                    4   AppKit                              0x00007fff8fb40b34 -[NSTabView selectTabViewItemAtIndex:] + 25
                    5   Messages                            0x00000001018e8d4e Messages + 671054
                    6   Messages                            0x00000001018e9e48 Messages + 675400
                    7   AppKit                              0x00007fff8f9e1258 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1234
                    8   AppKit                              0x00007fff8f9c01fd loadNib + 317
                    9   AppKit                              0x00007fff8f9bf729 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
                    10 AppKit                              0x00007fff8f9bf55e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
                    11 AppKit                              0x00007fff8f9bf33e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
                    12 Messages                            0x00000001018e87ec Messages + 669676
                    13 Messages                            0x000000010198c241 Messages + 1339969
                    14 Messages                            0x000000010187391b Messages + 190747
                    15 Foundation                          0x00007fff8e26adb5 __NSFireDelayedPerform + 358
                    16 CoreFoundation                      0x00007fff8bb14da4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
                    17 CoreFoundation                      0x00007fff8bb148bd __CFRunLoopDoTimer + 557
                    18 CoreFoundation                      0x00007fff8bafa099 __CFRunLoopRun + 1513
                    19 CoreFoundation                      0x00007fff8baf96b2 CFRunLoopRunSpecific + 290
                    20 HIToolbox                           0x00007fff88a880a4 RunCurrentEventLoopInMode + 209
                    21 HIToolbox                           0x00007fff88a87e42 ReceiveNextEventCommon + 356
                    22 HIToolbox                           0x00007fff88a87cd3 BlockUntilNextEventMatchingListInMode + 62
                    23 AppKit                              0x00007fff8fa20613 _DPSNextEvent + 685
                    24 AppKit                              0x00007fff8fa1fed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
                    25 AppKit                              0x00007fff8fa17283 -[NSApplication run] + 517
                    26 AppKit                              0x00007fff8f9bbcb6 NSApplicationMain + 869
                    27 libdyld.dylib                       0x00007fff8e5e27e1 start + 0
I thinked that the "__NSArrayM objectAtIndex" error was because Messages doesn't find the configuration files, than I copied it from a fresh installation of Mountain Lion, but nothing, than I tried to configure all my accounts on the fresh installation of ML than I copied the updated files, but nothing... I get alwats that error.
Any suggest?

HI,
/Caches/com.apple.iChat/                     >>> Effects Jabber accounts (And you don't have one)
/Caches/com.apple.Messages/              >>> Holds Buddy pics and the Effects state for Backdrops Video chat effects)
/Containers/com.apple.FaceTime/        >>> Holds extra bits for FaceTime I have never tried running it without this
/Messages/                                          >>> Holds all the saved Chats since Mountain Lion was Installed
/Preferences/ByHost/com.apple.FaceTime.* >>> All By Host files are specific to that Install you can't exchange them
/Preferences/ByHost/com.apple.iChat.*
/Preferences/ByHost/com.apple.imservice.FaceTime.*
/Preferences/ByHost/com.apple.imservice.iMessage.*
/Preferences/com.apple.FaceTime.*
/Preferences/com.apple.facetime.*
/Preferences/com.apple.ichat.plist              >>> This is the only one that will restore the access to the Preferences in Messages
/Preferences/com.apple.ichat.*                    >>> some of these make no difference whether they are removed or not
/Preferences/com.apple.imessage.*
/Preferences/com.apple.imservice.*
/Saved Application State/com.apple.iChat.savedState/ >>> Also never touched this either
I added a Line at the Orange tagged item
The specific .plist for iChat is the only one that previously worked for the iChat App itself when the Preferences item became greyed out and not accessible.
Messages still uses this .plist and would have been my first (and only) choice.
The By Host versions tends to have hexadecimal type numbers added to them.
These are supposed to help and be involved when you are using a Network Boot. They are specific to that Mac. Moving others from other Macs (or Users Account Folders) will probably not help and may even be part of the problem you have now.
If you removed all these items they would have been recreated from defaults within the app as it was restarted, as if the app was being started up for the first time.
You don't needs to replace them.
For instance if you had an AIM login and there was an issue with that you could just remove com.apple.ichat.AIM.plist and then restart the App.
It would recreate this .plist effectively refreshing the login details as it went.
This one for example com.apple.iChat.LSSharedFileList.plist Only holds the Recent Chat lists.
It is controlled by a setting in System Preferences > General pane about the number of Documents that are listed (in any app). Messages displays it in two parts, Text Chats and A/V chats.
I am trying to decide if what you have done is now the cause of the issue.
I would be tempted to remove all the items you have moved on to this computer and restart the app to see what happens.
If you still don't have access to the Preferences In the Messages Menu then check what the Console App is saying about the Messages app.
8:37 PM      Wednesday; January 2, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Hi no none of my other data services are working normally and when I try to send my picture messages it says not delivered and tells me it's unable to send.

Hi no none of my other data services are working normally and when I try to send my picture messages it says not delivered and tells me it's unable to send.

Hello Joe,
I found a few resources you can use to troubleshoot the iMessage issues you are experiencing.
I recommend reviewing this article first:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
If your Apple ID is activated in the Messages Settings and you still cannot send and receive iMessages, I recommend following the steps in the section titled "If you still can't send or receive iMessages" in the following article:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Thank you for using Apple Support Communities.
Best,
Sheila M.

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You might try removing your mother's email address from her contact info on your phone. If that works you could set up a different contact (misspelled or somehow different) for her email to use with facetime. I used to do this all the time to more efficiently separate home/work/cell numbers. This might be a sloppy work around, but it might work until there are different options in the settings. This is just an idea. I really have no clue if it will work. Good luck.

IOS8 iMessage messages won't send??

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HT204065 iMessage message doesn't be delivered sometimes

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