HT204088 app billed but not downloaded, how do I get it

I bought a ipad audiobook app, it was deducted on my account balance, but never downloaded. What do I do

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • I see 3 charges that I did not download how do I get the refund put back to my card

    I see 3 charges that I did not download how do I get refunded back?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT3819 I have bought a new computer because my old one is out dated.  I have upgraded everything, but my ringtones did not download how do I get them back?

    I just bought a new laptop, beacuse my old on was out dated.  On the old one my ringtones are on the itunes, however when I upgraded they did not download to the new computer in itunes, how can i get them back.  The old computer will not support the upgraded version IOS-5?  Thanks for your help.  Mitzi

    As far as I know ringtones can only be downloaded once. If they are still on your old computer then you should be able to copy them over via, for example, a flash drive, and then add them to the new computer's iTunes via File > Add File To Library (or Add Folder To Library) - they should then appear in the Tones part of your iTunes library.
    You should be able to locate where the ringtones are stored on your old computer by right-clicking on them in iTunes and selecting 'Show In Windows Explorer'

  • Rented movie billed but not downloaded.

    Billed movies not downloading

    What is your actual internet speed? www.speedtest.net
    A sustained 6mbps connection is required for HD movies
    Are you using your ISP's DNS?
    Wifi or ethernet?
    Are you renting more than one movie? Not recommended
    Are you selecting a movie and then accessing other content (i.e. youtube, iTunes etc) ?

  • My aps are not downloading. how do i get them to download again?

    Hello I need help with my IPod touch. It is the third generation. I am trying to download apps on it, but they are not downloading. I wanted to know how to get them to download again.

    What happens when you try to download app? How are you downoading them? Purchasing them via the App store?

  • After installing Office2011 for Mac, I have lost math/greek fonts.  I can get them in 'safe mode' but not regular - how can I get these fonts back?

    I installed MS-Office 2011 for Mac, after deleting the old 2004 version.  I have hundreds of slides in powerpoint presentations generated over the years, that contain math/greek symbols - these characters have disappeared in powerpoint 2011, replaced by a box with a squiggle in it.  These files are OK on a PC, and if I boot up the MBP in 'safe mode' the characters appear in the correct font.  How can I get Office 2011 to recognise the correct symbol font in regular mode?

    If you don't get an answer quickly here, try searching/asking in the forums dedicated to these products:
    http://answers.microsoft.com/en-us/mac/forum/macpowerpoint

  • I bought music but it was not downloaded how do i get it?

    i bought an entire album and there were 14 songs on it but one of the songs did not get doownloaded. it's not like it was the last one or anything either, it was the second track and i can't figure out how to get it. any ideas?

    First try : Store>Check for Available Downloads
    If that fails then go to your purchase history, click "Report a Problem" and report the problem.
    Apple should resolve within a day.

  • I got the Beats Pill but when I plug the wire from the pill into my phone the music will only play from the headset and the bluetooth can connect but not work, how do I get this fixed?

    I'm really annoyed because I wouldn't have spent over £100 on a speaker if my phone wouldn't allow it to connect

    You may want to start here.
    http://www.beatsbydre.com/support/

  • I am using iphone 3gs and have accidentally clicked "update" to software version 5. However, after I failed and all my data was lost. I manage to restore back to my previous situation. But all my apps has been gone. How can I get back all my aps?

    I am using iphone 3gs and have accidentally clicked "update" to software version 5. However, after I failed and all my data was lost. I manage to restore back to my previous situation. But all my apps has been gone. How can I get back all my aps? I know I can get it by itunes but there are a few problems as below:
    1. I have jailed break my iphone and I never purchased any apps from itunes
    2. I have some important infomation saved in one of the apps called "awesome notes". How can I get it back? Is it store inside my computer? if so, how can i restore?
    3. I am using window 7
    I sincerely hope you guys can help me.
    Regards,
    Stephen Hong

    alrite. I have made my mistake. I should not jail break my iphone. So if I purchase my apps again from itunes is that mean mean my data will be back?
    I hope you guys can giv me some support here since I am Apple genuine buyer. I could be wrong last time and now I turn over a new leaf and learn a lesson.
    Please noted that I can always create new account to ask for the same questions without mention about "jailbreak" if I want to but obviously I won't do that. Please provide me your support! Thank you!

  • My App dose not work, how do I get my money back?

    I purchased a Game Pad Companion App and dose not work, how do I get my money back?

    Have you first contacted the maker of the maker of the application?
    You can contact Apple here for Mac App store purchases.
    -> http://www.apple.com/support/mac/app-store/applications/

  • How do I download an app from the Mac App Store but not install it yet?

    How do I download an app from the Mac App Store but not install it yet?
    Can I simply download it and not install?
    What if the App gets updated before I download it?
    Why? Well, I am very busy and wish to install at my leisure even though I have purchased the App (required at a specific day in the month in order to appear on my business accounts).
    Thanks.

    There is a difference in what Kappy stated and what you stated. A major paid upgrade (v2.x to v3.0), yes, costs money, as it would in any other delivery stream. Updates (v3.0 to v3.1) to a a major version are free.
    Most apps sold through the Mac App Store (MAS) are the type that use the simple drag & drop installation. Those are downloaded directly to the designated apps folder and installation is done. Large pro-type apps download an installer to your Apps folder. Those you can install at your leisure. The MAS does not have a lot of apps using this type of installation.
    Be sure to always backup your MAS purchases, because there is no guarantee that the app will always be available for download in the future and it is your responsibility to archive copies.

  • I just bought the iPad Air and wanted to download an app and when I dismissed the page that came up that was offering free apps for the Air I pressed not now, how do you get that back?

    I just bought the Apple iPad Air yesterday and I wanted to download a certain app from the app store.  When it first opened it had a page come up over the apps with free apps that you could download to the iPad. I clicked on the not now button, thinking it would reappear after closing and re-opening the app store, but it did not. How do you get this back so that I can have the opportunity of checking the apps out?
    Thank you for any assistance that there may be for this.

    After activating your iPad, go to the App Store and search for your free apps:
    1. Pages
    2. Numbers
    3. Keynote
    4. iPhoto
    5. iMovie
    6. GarageBand
    If apps are still showing the price: sign out>reboot>and sign in again
    Settings>iTunes and App Store>Apple ID

  • I have just downloaded an iBook but it is not opening how do I get a refund

    I have just downloaded an iBook but it is not opening how do I get a refund

    Have you tried deleting it from the iBooks app and redownloading it via the Purchased link in the ibookstore in the iBooks app ? Re-downloading.
    If you have the same problem after re-downloading it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.

  • Trying to download OS X Mavericks from App store but the download essentially stalls after downloading about 5.26 GB with a message that it is "calculating."  How can I get the complete download?

    I've tried downloading OS X Mavericks from App store, but the download stalls with a message "calculating."  How can I get the download to finish?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My app store will not let me update or get new apps which are all free and it keeps telling me to enter my billing info and when i do that it sayd my security code ain't right and won't let it go through..how do i fix this??

    my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?

    Select None for payment method >  iTunes Store: Changing account information
    If None is not available > Why can’t I select None when I edit my payment information?
    Yes, you can redeem an iTunes gift card for current purchases.
    How to Redeem iTunes Gift Cards and content codes
    And you can check the balance of a redeemed card >  Account Home - Apple Store

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