HT204088 authorizing songs and getting and error message

When I play certain songs from my itunes it ask for my password, once i key it in i get an error message 42408. what does this mean?

yes. different brands of cd's with same effect.

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ITunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email addre

iTunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email address, and emailing itunes tech support. I am curious as to how many others have been experiencing the same issue. When I googled the error, it seemed like it was happening extremely often with many people.
We all love their products, but they always come with a lot of issues and horrible customer support.
My apple Id is [email protected]

My Iphone 4 is telling me the same thing and I believe I figured out what the problem is. I had some fraudulent charges on my itunes account, so I call my bank and disputed the charges. Right after I did that, I started getting the message "Your apple ID has been disabled." I just realized today that the charges are not fraudulent, they are "in app purchases." One of my daughters downloaded the game Top Girl which is FREE, but in the game Top Girl you use money in the game to purchase things. It just so happens that the money you use to purchase things is real money MY Money!!!. My daughter thought she was using play money in the game and had no idea she was using real money. She spent $106.00 buying stuff. Now I have to call the bank and tell them to release the hold and pay Itunes. I'm hoping this solves the problem. Here is the link to learn how to disable "in app purchase" on your iphone or ipad.
http://www.ikidapps.com/2010/12/parents-avoid-accidental-app-purchases-how-to-tu rn-off-in-app-purchasing.html

I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive.

I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
Thanks!

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
"The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
              Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be wonderful.
             I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                  ThanQ SO very much!
                                                                         [email protected] or [email protected] or [email protected] .
                                                                                           You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                            that's my Facebook "handle". ThanQ 4 taking the time 2 read all of this!
                                                                                            hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                            as marking this page in my FAVORITES so I can find it fast! Take Care!!!

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

HT201272 When I try to play a previously purchased/downloaded song, I get an error message...

When I try to play a previously purchased/downloaded song, I get an error message that states "The song .... could not be used because the original file could not be found. Would you like to locate it?" If I try to locate in my files, I can't find it. But when I go to my previously purchased songs, there isn't the option for me to re-download the song.

You are in a country where music can be redownloaded i.e. music appears as a category in the Purchased link ? If it does, and as long as that track is still in your country's store, then deleting that track from your iTunes library (where you are getting the 'unable to locate' message) should get it to appear in Purchased with the cloud symbol for redownloading - as you still have it listed in your library iTunes is assuming that you still have the track somewhere and that it doesn't need redownloading. If that track still doesn't show in Purchased (and it's still in the store) then check to see if it's hidden : http://support.apple.com/kb/HT4919

TS3297 I tried to download a Bruno Mars song and error message said temporarily unavailable try again later, but still no luck 24 hours later. How to fix?

I tried to download a Bruno Mars song and it took the money from my account. Error message came up saying song temporarily unavailable, try again later. was able to download other songs tho. 24 hours later and still getting same message, How to fix?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

I am unable to burn CDs with songs recently purchased from itunes. No problem before. When I try to burn a playlist with new songs, I get the error message that "songs will not it on 1 audio CD". If I remove all songs except the new one, it will burn.

I am unable to burn CD's with the last 4 songs I've purchased from the iTunes store. I can burn CD's from playlist using previously purchased songs with no problem. With a normal length playlist including 1 of the newly purchased songs, I get the message "songs will not fit on one CD". I can remove all but the new song and 1 other and the CD will burn. I have upgraded to the latest version of iTunes and still have the problem.

I have that EXACT same problem! I have no idea what to do though, but it is very mucho frustrating. Let me know if you find out anything, and I will do the same.

Whenever I try to buy a song I get an error message saying "Your account has been disabled". I can't get any help no matter where I go! Any clues?

I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!

Hi Debbio , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.?
Debbio wrote:
I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!
Jack
ASPV Supervisor

HT1349 When I click on a song in iTunes, I get an error message that the song could not be located. This just started happening. Why? And how can I fix this?

I have all of my songs on an external hard drive. It was working fine with iTunes; now when I click on a song, I get an error message that the song cannot be located. What happended and more importantly, how can I fix this?

Is this an iPad issue? Not sure where you are "clicking" or how you are accessing. A little more info would help.

Library Lost - Please HeIp I tried updating my old ipod & now all 10,000 songs in my library have an ! next to them and I get the error message "song " " could not be used because the original file could not be found" on every song I try to play

Please help - this morning I tried updating one of my old ipods for my wife (this ipod hasn't been updated in 2-3 years). I plugged it into my pc, it was recognized and the software updated. I created a new playlist and tied to sync the ipod. This ipod had never been used on this pc/itunes since the pc is only 2 years old. When I tried to sync the ipod it stated that it would have to erase all the old songs on the ipod prior to syncing. I clicked ok and it proceeded to wipe out the old ipod and sync the new playlist (~1000 songs). When the sync was complete there were only 6 songs from the new playlist (all purchased this morning from itunes) on the ipod and to my horror all ~10,000 song on my pc in itunes now have a ! next to them. Only my recent purchases from itunes do not. When I click on a song with the ! I get the error message "the song " " could not be used because the original file could not be found." How do I correct this issue - I am scared to hook my ipads or other ipods to my pc for fear of losing everything?!?!? I spent 100s of hours burning the 10,000 songs from my cd collection and do not want to have to do it again.
Any help is greatly appreciated.

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on all my tunes and each one I select ends up with a "?"

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

I downloaded an album and one single song just fine and then bought a second song and I keep getting an error message that says, You don't have enough access priviledges. What can I do to download this song?

I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges. What can I do to get this song? I am just going to have to ask for a refund and forget it?

What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT

I just downloaded itunes onto my new laptop and I am trying to burn songs onto a cd that I had purchased previously and I am getting an error message that states I must authorize this computer. What does that mean?

I just downloaded itunes onto my new laptop and I am trying to burn songs onto a cd that I had purchased previously and I am getting an error message that states I must authorize this computer. What does that mean?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(95452)

I have a 2GB IPOD with only 385 songs on it. I downloaded 2 CD's to iTunes but when I try and sync the IPOD I'm getting an error message indicating there isn't enough space. I thought a 2GB would hold at least 500 songs.

I have a 2GB IPOD with only 385 songs on it. I downloaded 2 CD's to iTunes and when I try and sync the IPOD I'm getting an error message that says I don't have enough free space. I thought a 2GB IPOD held at least 500 songs. I've even deleted songs from from iTunes library.

The figures that Apple used to use when saying how many songs coud fit onto any particular iPod were based on a 4 minute song at a Bit Rate of 128Kbps and that's the bit rate that songs sold by iTunes used to be in. However, now the iTunes Store sells songs at 256Kbps (as do many other MP3 stores) - which means that each song now uses twice as much storage space than before.
So if your songs have a bit rate of higher than 128Kbps, and/or they are all longer than four minutes each, that's why 385 songs is filling up your iPod. You can check how much space is being used when the iPod is connected to iTunes Library. Look on the Device panes for the capacity bar at the bottom of the window. How much space is being used by Music?
The solution is either:
Use iTunes to make 128Kbps versions to go onto your iPod - or,
Sync the iPod using Playlists and then choosing which Playlists you want on it. Smart Playlists may be the answer - you can set Smart Playlists up so that they automatically add and remove songs from your iPod, so that there is a constant change of songs (according to the rules you set)

HT204088 authorizing songs and getting and error message

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