HT204088 can not purchase items

Hi, I have problems in buying items in the itune store! I still have credits in my account, but I just can not complete the transaction anymore?!
Why? How can I solve the problem? Please help!

Suggest you contact iTunes support, since you are not providing anything that describes what happens when you try.

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You will need to contact iTunes support to find out why, it could be due to a number of reasons (these are user-to-user forums so nobody on here will know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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Sorry to hear that.
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chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

HT4009 I can not purchase in-app items despite restrictions turned off on my iphone 5s. It refers me tosupport for assistance. PLEASE HELP!

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PLEASE HELP! ! !

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

TS3988 Hi both myself and my wife are on the same account so we receive each others contacts and I messages. How can I get my wife a separate I'D but keep her on the account so she can still purchase items on the account thanks Gary Eveling

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How can my wife have a different name so we are separate on such things as contacts and I message but she can still purchase items on the account.
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You entered your wife's seperate AppleID? Check you can login with the same AppleID here: http://appleid.apple.com/ on a computer.
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I'd wait a few days and see if the tracks then appear as upgradable. With millions of tracks to be upgraded, not all of them will be instantly available and there may be some errors (quite likely, I would say). Plus it's quite likely that the iTunes Store is getting hammered with all the people wanting to upgrade, so there may be intermittent glitches due to the heavy load. If the problem doesn't correct itself in a few days and you're certain that the same album it available as iTunes Plus, contact the iTunes Store Customer Service department using the form at the bottom of the Purchase Issues FAQ web page and explain the problem to them.
Regards.

Could not Purchase Items in Your Cart. ( 11111) An unknow error occurred.

I can not figure out the resoultion to the error I receive when I try t purcahse from the ITUNES STORE. The ERROR Reads.
" Could not Purchase Items in Your Cart. ( 11111) An unknow error occurred.
There was an unknow error in the Store. Please try later. "
Please Help !

Try turning off your shopping cart and then turning it back on.
Edit > Preferneces > Store
Switch to "Buy and Download Using 1-click" and click OK
Go back to the Preferences and switch back
Try to purchase and download your music now.
CG

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Such details are stored in a cookie, so make sure that you do not block cookies on that site.
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HT1918 Got a problem in my iTunes account and I can not purchase through

Got a problem in my iTunes account and I can not purchase through

Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post.
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we won't know why it'sappearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT204088 can not purchase items

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