HT204088 do gifted songs show up in purchase history?
How do I know if my gifted song got to it's destination?
I was thinking it might be because I have not put any video on the iPod, but that does not really make sense. If I figure it out, I'll post back. Was just wondering if anyone else with only music on their 5thG sees the music listed in both places.
Similar Messages
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My daughter redeemed a gift card to my account but I'm wondering where I can see that credit to my account and any purchases covered by it. I see charges in my payment history, so I assume those are items not covered by the gift card redeemed. Is that correct?
All items that are bought on your account should show on your purchase history, whether they were bought via a credit card, your account's balance, both (e.g. if a balance doesn't cover the item's price) or if they were free. You can't see a list of when gift cards were redeemed, nor how purchases were paid for, you can only see the purchase history.
Purchase history : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to) -
I purchased three autobooks from itunes last weekend and after updating my ios to 7 they no longer appear. I looked at my purchse history and they are not showing in my purchase history. I do have the receipts for the charge. How do I restore these?
"I did make a full back up of my phone prior to updating the iOS"
Itunes content is not incliuded in the backup that itunes performs.
Audiobooks are not part of icloud and cannot be redownloaded.
You can try contacting itunes support and asking for an exception. -
Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.
You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I brought Pages, and it showed in the purchase history. But in my new Mac pro, It needs me to buy again. I register already, it didn't show "downloadable". How can I do?
Sorry, I bought the Pages App in March. Now I can't download.
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My audio books are not showing up in purchase history, but everything else is okay... is anyone having the same problem? I have already authorised my new computer and I am currently downloading my purchased music and videos however the books (audiobooks) are not showing for download.
Hope someone can help!"My audio books are not showing up in purchase history,"
That is correct. You cannot redownload audiobooks.
" is anyone having the same problem?"
Everyone and it is not a problem. Audiobooks simply are not available for redownload. -
I don't plan on buying said movies and songs again, and while I'm at it, why are the songs that are in my purchase history out of order? I don't trust that at all....
When you connect the iPad to the computer can you see any apps in the apps list at all in iTunes?
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Apps Tab on the right.
Do you see apps in that apps list? If you do, click on all of the apps that you want to sync.
Click on the Sync Apps Heading.
Click on Apply in the lower right corner of iTunes -
I have the first part of a song on my iphone, the second part of the same song shows up in my "purchased" list in itunes store. It used to play the whole song on my phone, what happened and how can I fix this? thanks.
Not if you sync your contact to itunes using the program provide i.e outlook..etc
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Disappeared album from iTouch, iTunes, and not showing up in purchase history?
I recently got a new mac and a new iTunes on it. I synced my iTouch to it to transfer all my music and stuff onto my new iTunes. Recently, I went to listen to a song from an album I had bought a couple months ago, and not only was the song gone, but the whole album. Its not on my iTunes either. I checked my purchase history too and its not showing up. I would really like the album back and don't want to purchase it again. Thanks!
Hello thelwig14,
I hope that you are enjoying your Tuesday afternoon so far.
The section of your BestBuy.com account that displays active Geek Squad Protection plans has nothing to do with your My Best Buy™ account. As long as the purchase of the protection plans appears in your purchase history, then that is as much as your My Best Buy™ account would be involved. Please keep in mind that a protection plan does not need to appear in your BestBuy.com account in-order to seek service.
As far as the 500 bonus points that might be missing from your My Best Buy™ account, I am going to need some additional information about the purchase in-question. To gather the information I need and to ensure that your account is up-to-date, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope located at the top of the page.
Thank you for posting to the forum and for being a My Best Buy™ member. -
Old purchse not showing up in purchase history
Hi everyone - not sure if there is an easy fix (probably have to get someone on the phone) but I'll give it a shot since my search results game up empyt...
I purchased an album in 2009 (DMB Groo Grux King). it was a pre-ordered delux set with live trax and videos. I've downloaded the album to iTunes on mac and iphone, but haven't done so in a while. I wanted to download a handful of songs from the album and now there is no record of me purchasing it at all. There are multiple versions of this album, and I've checked them all - they all require repurchase, which is nonsense.
I've never changed my itunes account id or email, and there is no way I'm mistaken, I purchased this album.
Is there a way to search purchases accross the lifetime of an account?
I'm curious if this is a tactic used to force people to pay for stuff again, banking on the fact that they've probably forgot purchasing it since its been so many years???
RobYou can view your account's purchase history via your computer's iTunes : iTunes Store: See your purchase history and web order numbers - unfortunately it's not searchable, so you will have to search through it yourself.
But if the rights-holder has removed the version of the album that you bought and put different version(s) of it in the store then it will be treated as a different album. What are the release dates against the versions of the albums that are currently in your country's store ? -
Victory Can Be Pre-Ordere​d not showing in my purchase history
I pre-ordered Call of Duty: Advanced Warfare last week, for the Xbox One, but in my purchase history, it does not show the 500 point "Victory Can Be Pre-ordered" bonus A.K.A. the $10 reward certificate you would recieve for pre-ordering the game. I was curious why this is... I pre-ordered Sunset Overdrive, and the victory reward bonus shows for that game. Both were in the $10 pre-order reward section. Any help?
Hello Jeramiah,
It typically takes 15-20 days for base points and pre-order bonuses to post, so you won't necessarily see an entry for your Call of Duty: Advanced Warfare purchase quite yet. The points associated with the pre-order bonus certificate may also not appear as pending and instead simply be available for use at the end of that timeframe.
If you still haven't seen records of either the purchase or your pre-order bonus certiciate at the end of 20 days, let us know and we'd be glad to look into the situation on your behalf at that time.
Thank you for your patience and understanding, as well as for purchasing your copy of Call of Duty: Advanced Warfare with us!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message -
I need help with my itunes on my iphone!!!
You can only see a cutdown version of your purchase history on your phone (and optionally contact iTunes Support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com - it's only on a computer's iTunes that you can see your full purchase history
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HT204088 Is there anyway to download my Purchase history?
Is there any way I can download my iTunes purchases, specificlly my in app purchases? I have hundres of purchases, and need to copy some (maybe 150+) of the order numbers. iTunes does not allow me to copy and paste the order number, and with the complicated order numbers given such as MGFLH5BB9M, they are not the easiest to remember.
I have the same question. Does anyone know how to download all iTunes purchases? I know how to look at them on Purchase History but I have hundreds of them and I need them in one neat easy list to download.
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HT204088 how do i print out my purchase history in itunes?
how do i print out my purchase history in itunes?
i can get it up on the screen but I cannot copy and paste it and it wont print (only as a blank) etc....
how can I do it..I do not want to print out 10 emails instead of one full purchase history
thanks!!!
julianYou should have received emailed receipts for each item that you bought from the store. If you haven't got them then all that you can do is take screenshots of your purchase history.
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HT204088 I need to print my itune purchase history = how do i do this?
I need to print it for church bookkeeper!!!
You can view your purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your iPad you can view a cut-down version (and if you have a problem with a purchase contact Support) via http://reportaproblem.apple.com
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