HT204088 Every time I buy Skype credit using iTunes, I get billed twice. For example, for £2.99 worth of credit, I get charged £ 5.98. Why?

I get billed twice

You will need to try contacting iTunes Support. Either try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that in-app purchase and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126"

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.

I too had this problems (Windows 8.1). A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
Today I fixed the problem by:
Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
iTunes
QuickTime
Apple Mobile Device Support
Apple Application Support
Apple Software Update
Bonjour
Delete the folders:
C:\Program Files (x86)\iTunes
C:\Program Files (x86)\Common Files\Apple
Restart the computer
Reinstall QuickTime
Reinstall iTunes
Everything works GREAT now, including the iTunes store. You will not lose your media files, I got everything back, all my settings, playlists, etc.

Every time I install an update of itunes, I get an error message saying: "/System/Library/Extensions/WkClassicNotSeizeDriver.Kext" was not installed Correctly. Has any one had it? Can you help me?

Every time I install an update of itunes, I get an error message saying: "/System/Library/Extensions/WkClassicNotSeizeDriver.Kext" was not installed Correctly. Has any one had it? Can you help me?

Find out what that third party software the kext file belongs to and update or use the developers method to uninstall the third party software responsible for it.
I suspect it's a iTunes extension perhaps?
You also can use the manual method of Finder > Go > Computer and opening your drive, then your System/Library/Extensions folder and looking for the file and moving it out onto the desktop, you will need to be in Admin user and use your password, then reboot to clear the random access memory. However this method doesn't remove the parent program you still need to do that.
How to uninstall/install software on your Mac
The kext file wasn't loaded, so it's not running, but removing it from the Extensions folder or uninstalling what put it there will solve your notification problem as that's all it appears to be.

Every time I try to down load Itunes I get a message saying installation package could not be opened . Verify the package exist that you can access it Contact vendor

Everytime I try to download iTunes I get this error message saying, "This Installation package could not be opened. Verify that the package exists and that you can access it.or contact the vendor to verify that this is a valid windows Installer package.

I had this same issue occur today during update, searched and finally tracked to problem with windows registry. Used online version of windows registry tool "Fix It" (can also download portable version for offline check. I selected Apple updater utility from list to fix and it did it's thing. Returned to my downloaded 10 iTunes adn isntalled perfectly fine.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Good luck. Worked for me back up and running.

I am so frustrated I could spit.. I have been experiencing issues for 1 week now and am unable to use my iphone. It started by shutting down every time I'd try to use it and now it won't turn on. When I plugged it in the charger apple flashes .

i have been unable to use my iphone for going on a week. It started by shutting down when ever I'd try to use it. Now it has just a dead black screen. If i plug it in it doesn't charge And the flashing apple continues every 2seconds never charging or turning on. I'm frustrated because I can't even get in to troubleshoot. I bought an iphone cuz I thought it was the best phone at the time. My contract isn't up til Aug. and I'm stuck with a bill and no phone. I do not own a computer but I have an ipad4 which I love. HELP!

Make an appointment at the genius bar are your nearest Apple store. At this point there is nothing you can do without a computer, so if you don't have one and don't know anyone who has one that you can use the Apple store is a good fallback.

Every time I try to download a free app, I'm asked for cc info. There is a iTunes card with $60 credit, why can't I just use that?

Every time I try to download a free app, I'm asked for cc info. There is a iTunes card with $60 credit, why can't I just use that?

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

HT204088 I am charged every time i enroll my credit card

I am charged every time i enroll my credit card for 1 dollar

Each time you add or change your credit card details you will receive a $1 temporary store holding charge to check that the card details are valid and that the card is still active - they should disappear within a few days or so
Store holding charge : http://support.apple.com/kb/HT3702

Can no longer buy skype credit in Canadian Dollars...

I bought my computer 4 years ago in China. Over there, I paid using my former Chinese bank account.
18 months ago I returned to Canada and started buying skype credit using my Canadian Visa paying in CDN Dollars.
The past six months however I cannot buy credit because the payment page it switches to is the Skype China website requesting payment in RMB.
For five months I was able to use skype by turning on the auto recharge option, where my Canadian visa details are stored. Last month, however, the skype system recharged 14 CDN Dollars, but at the same time cancelled the auto recharge. Now, the system does not let me start up the auto recharge.
On my skype account page on the top right I see the skype China payment company's logo. Clicking the logo, a sign appears saying: "This company gives you more payment options." (in English) My Visa credit card is valid and not part of the problem. What is the problem?

Hello,
please contact Skype customer service who will de-link your account from the Chinese website.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Problem with buying Skype credit.

I have tried to buy Skype credit several times, but no success. Everytime after I clicked the Continue button to make the purchase, it went to the page showing Loading and being frozen there.
Any help would be appreciated.

mara.cze wrote:
Hi,the only thing I need,is someone who works by Skype company. I have problem with buying the skype credit and I sent it wrong. Please dont answer or dont ask what is wrong. I need someone from skype who I can call to. This is incredible,that this big company like skype doesnt have an operator who I can talk to. Or if they have,why is it so hard to find a concact to them ?
So please I want only contact to a skype worker,thank you. The best will be,if the contact is his skype nick name,I dont want call from my handy for money. Please,tell me that its possible,im getting mad. Ive spent my time on the PC 2 hours to look for someone and I didnt find anyone. And it is so simple thing. Thank you,Marek
I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
at the moment, they are only offering email and live chat support (for premium/selected members). Support via phone is not yet available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Re: Can't buy Skype Credit

Hi Claudius,I am wondering if you can help ,I have been trying ,for weeks ,to buy more credit,I am in touch with Customer Service for the last week,and the only advice I am getting from them is to check my cookies,etc.
I have told them ,over and over,that I have done that,and more,I have used several computers,laptops and iPad,and disabled cookies and protected mode,to do this operation.
All of them stop short from transferring funds from PayPal to my Skype account,and the message I am getting is:
Something went wrong here
What that is,they will not tell me!
Now,I have done this several times this year and before,and seldom I had any problems.
I still have around $ 16 on my account,as credit.
Can you be more creative than your customer service people,that basically are giving me the standard "computerized" answer?
Right now I have no clue what is the problem that the Skype page has with accepting my payments,they have done it a number of times before,and this is just a pain in the neck,and that is an overly decent statement.
Thanks
Alberto

Same problem. When using mastercard or visa, the error is "Something went wrong there".
When using PayPal, the transaction is OK, but after that, Skype refund the money... So, the money go from my bank account immediate, and after 3-7 days go back.
My cards are OK, my PayPal is OK, but Skype refuse the payment when using credit cards and refund the payments when using PayPal. From the live chat - technical support they say that nothing is wrong with my skype account and to try after 24h... They see that skype refund the money charget with PayPal, but they can not explain why.
As I see, this issue occurs since 2012... Just do a search with Google:
"Something went wrong there" skype
Or...
Can't buy Skype credit
But, no explanation from technical support, just suggestions for change browser or the computer... or try after 24h...
I will try tomorrow again Any other suggestion?

Unable to Buy Skype Credit!

I have just tried to buy Skype Credit, but the system
tells me that I have reached my monthly credit limit,
this I don't understand, I didn't know that there was
any limits on purchases.
This block is from Skype, I have tried 2 different cards
and also PayPal, everyone was rejected.
I really need to call Bolivia every day and now I am
unable to do so.
How can I get this block removed?
Mike.

Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Trying to buy Skype credit but it wants me to pay ...

I'm trying to buy Skype credit, but every time I click on the link to buy skype credit, it takes me to a ".tw" page and only gives me the option of buying skype credit in TWD. I'm living in the U.S., and I've changed every single location/address setting I could find to reflect that, but Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?

curiousskyper wrote:
Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?
Hello and welcome to the Skype Community.
That's because you created your account in Taiwan. please contact Skype customer service and ask that your account be unlinked from our Taiwanese Partner.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I need to buy skype credit ,,how?

How can i buy skype credit or subscribe, am new to to skype

Dupe.Daramola wrote:
How can i buy skype credit or subscribe, am new to to skype
Hello and welcome to the Skype Community. Here are the links you require:
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HT5188 Nearly every time I buy a VPP app and download the spreadsheet there are multiple redemption codes that say that they are invalid! HOW can a code I am getting directly from apple be invalid!!!!!!!! Seems like your system has A LOT of flaws.

Nearly every time I buy a VPP app and download the spreadsheet there are multiple redemption codes that say that they are invalid! HOW can a code I am getting directly from apple be invalid!!!!!!!! Seems like your system has A LOT of flaws.

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

HT201303 Every time I enter my credit card information I always get an error stating card was declined. Please help.

Every time I purchase a credit card and add the cc info to my account I get an error stating card was declined, Please enter valid cc information. When I go online to my cc information, I can see charges from IStore with purchases I haven't purchased.

Is it a debit card or a credit card ? From http://support.apple.com/kb/HT2001 :
The available payment methods vary by country, but typically you can use credit cards, gift cards, store credit, or PayPal.

HT204088 Every time I buy Skype credit using iTunes, I get billed twice. For example, for £2.99 worth of credit, I get charged £ 5.98. Why?

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