HT204088 Every time I try to look at my purchase history on my account, I keep getting a message saying that my session has timed out. How do I correct this?

Every time I try to look at my purchase history on my account, I keep getting a message saying that my session has timed out. How do I fix this problem?

Same thing happens to me as well. Might be a community wide problem, I tried entering my information on multiple devices and it doesn't wanna work, it gives me the same error when trying to purchase it's a good day to die hard

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I want to access my account, and when i try to log in it says " your network session has timed out" how do i fix this?, i want to access my account, and when i try to log in it says " your network session has timed out" how do i fix this?

i have the newest version of itunes, and i just cant get it to work. help please!

It seems their server is down. I've had problems trying to update apps on iTunes and iPhone.

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When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

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I have tried to update the operating system on my ipad several times without success. Each time it reaches 353.2mb of 353.3mb and starts to process the file. Nothing happens and then I get a message saying the network connection has timed out. The network is still connected.

Have you tried temporarily turning off your firewall and antivirus software whilst the download is happening ? A number of people on here have had success downloading it after doing so.

Every time I try to update my existing apps I'm not successful and I get a message saying it can't connect. I've try changing my password and still no success.

I'm getting a can not connect message every time I try to update my existing apps that need to be updated. I even put in a new password thinking that was the problem. Can someone please help me. This has been going on for two weeks.

Hello Priscilla43,
The following article provides tips and suggestions that can help restore your connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

HT2736 I'm trying to send a tune as a gift but, every time I fill out the info, and press "continue", I get a message that my session has "timed out".

I'm trying to send a tune as a gift but, every time I fill out the info, and press "continue", I get a message that my session has "timed out". I didn't take me over a minute to fill out the form. How fast does one have to be!?

Well, first, why are you running such ancient versions of Firefox as 3.6? i would immediately update to Firefox 15.0.1 as Firefox 3.6.28 is no longer supported and is critically insecure.
As for the dreamweaver thing, I'm not sure this is a Firefox issue, so I'd check again after updating Firefox.

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

When i try to update my ipod to lion it says that my connectioon has timed out just before it finishes loading

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You can try disabling your computer's security software or doing a manu install using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

HT1766 I purchased two apps for my iPhone and every time I try to install them on my phone I keep getting a message saying that the file is over 50MB and I need to connect to wi-fi or use iTunes on my computer to download. How do I do that?

I just got an iPhone 4 and have been downloading apps from the iTunes store when I encountered difficulty with two specific apps. Each time I try to download dictionary and star walk I get a message saying they are over 50MB and I need to be connected to iTunes to download, which I've tried to no avail. I also thought that when I sign into iTunes on my PC that it would automatically show that my iPhone device is connected (just like it does with my iPod) but it doesn't show the phone icon. I am not sure iTunes is recognizing my phone. Any help you can offer is greatly appreciated.

Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

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Hi,
I turn my i mac on and when it has loaded onto the home screen I get a message popping up saying my protection engine has corrupted and that i should try reinstalling live update and my computer will no longer be protected until I do so. Would anyone be able to tell me what live update is and how I would run/reinstall it? - be grateful for any help!!!
Thankyou

It would be a great idea to uninstall Norton - you don't need it and it has a pretty poor reputation for mucking up otherwise healthy Macs.
Have a look at this User Tip from klaus1: https://discussions.apple.com/docs/DOC-2435
To uninstall Norton:
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
Edit: To see whether you actually have Norton installed launch Activity Monitor in the Utilities folder. If it's installed you'll likely see some Norton entries there.
Also, in System Preferences>Users & Groups or Accounts, depending on OS)>Login Items, it might be listed.

I keep getting pop ups saying that my subscription has expired? I have paid and have credit because this has happened before and I paid 3 times. Can I just download the programs rather than pay a monthly charge?

I keep getting pop ups that say my subscription has expired? I have paid and have credit because this has happened before and i paid 3 times. Can I just buy a download instead of paying a monthly subscription?

We often find this happens when the wrong software gets run (so the subscription doesn't apply).
So,to start with what exactly is your subscription for - please check your account details and confirming email?

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It's driving me nuts and it happened before I downloaded iOS 6.. Someone please help.

SOmeone else posted a similar post. Check your settings to make sure your account hasn't disabled downloads/updates or restricked to a data amount/Wifi only, or secure Wifi, etc.
IMO you need to go to the Apple Store if none of what I typed is helpful.
Hope this helps you.....I assume your phone is not jail broken.

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Is there some reason you cannot update to the standard 10.6 install? The combo updater to use is at
http://support.apple.com/kb/DL1399
Otherwise you might try setting up a new user account and see if you still have the problem when logged into that.
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HT204088 Every time I try to look at my purchase history on my account, I keep getting a message saying that my session has timed out. How do I correct this?

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