HT204088 How can I get the answers of Security questions?
Hello,
How can I get the answers of the security questions?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006
Similar Messages
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How can i get the answers of security question
how can i get the answers of the questions for mt apple id
Contact apple tech support and have them reset it for you.
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How can we know the answers of security questions if we forgot
How can we know the answers of the security questions if we forgot
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(88815) -
HT204088 How can I get the answers of the security questions?
I don't remember the answers and I can't buy anything.
Try signing in to https://appleid.apple.com . Choose Manage your account. Sign in. Choose Password and security. If you still cannot answer the questions that you'll see, try sending the answers to your Rescue email. If this will not work, contact support for a reset.
http://www.apple.com/support/itunes/ -
How can i get my answer about Security question :(
i need to help me In restoring the answer to your security question
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
How can I get the answer of my security questions of my apple
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89567) -
I forgot the answers to my security questions and the e-mail where the replies are being answered is no longer valid or active, how can I get the answers to be sent to my current active e-mail? Thank you
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80384) -
how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to my account, why? someone hacked me but i dont know how.
example;
my apple mail: [email protected]
and i write down the account in iForgot [email protected] but i never recieve the mail asking for the new password, why? someone hacked me and change that and the security questions, what can i do?Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
How can i reset my answer of security question? not remember
Help!! How can i reset my answer of security question? not remember
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
I want to reset the account since it is secured. However, I can't remember the answers to security question. Also, I can't receive the mail for reset password. What shplould do?
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive. -
I can't remember the answer to security questions to reset my password?
I can't remember the answer to security questions to reset my password?
Hello Thanks for posting!
If you have an active AT&T Internet service, you can call our web support team at 1-877-312-5550 and our specialist will be happy to help you with your password issue.
Please let me know if you have any other questions.
Thank you,
Dmitriy -
I have forgotten my answers to my security answers and changed my email how can I get my answers to purchase off the store
Click here and request assistance.
(80557) -
How can I get the answers to my security questions
I can not remember the answers I gave for my security questions in iTunes -HELP!!!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
I can not recall the answere to security question,childhood best frient?
I can not recall the answere to the question, "childhood best friend"
Click here for information. If you've forgotten any of the other answers and the option to have them emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92914) -
I really need to buy stuff on itunes but I can;'t because I forgot my apple id security answers, can someone tell me how I can have them emailed to me?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106549)
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