HT204088 How can I send the recovery email to reset my security questions?

My question is the header above this statement.

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Similar Messages

  • HT5622 How can I correct my rescue email address for my security questions. This email address is currently showing a typo.

    How can I correct my rescue email address for my security questions (when I am logged in with my Apple ID)?. This email address is currently showing a typo.

    You won't be able to change your rescue email address until you can answer your questions, if you don't know the password for that email account and you can't get it reset then you will need to contact Support in the country where you and your iTunes account to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

    You are checking your rescue email account - an alternate/secondary email address is a different setting/address on an iTunes account. If it's not in the spam nor inbox then you could try requesting it again, or contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

    How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
    iPad 2, iOS 7.1

    There is no need to post multiple versions of your question, the answers will be the same,
    Please see your other thread.
    https://discussions.apple.com/thread/6078685?tstart=0

  • I forgot my security question answers, but the email address they send help to is wrong.  How can I change the recovery email address?

    I forgot the answers to my security questions.  When I go to the link for help remembering my security questions it sends the email to an email address that is not mine.  And I don't know how to make it send to one of the two correct email addresses I have entered.  Any suggestions?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108925)

  • HT5312 How do I use my rescue email to reset my security questions?

    Ever since I got a new phone in December I haven't been able to make purchases on the App Store (free stuff I can get of course). Whenever I go to buy something it asks for the answers to my security questions. And for some reason all the answers I can think of are being declined.
    I checked apple support and it said I can use my rescue email to reset the questions, but when I clicked on the link all it did was tell me why having a rescue email was so important.
    How do I reset my security questions??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • What should I do if there isn't a link to send me an email to reset my security questions?

    When I go to appleid.apple.com to reset my security questions it tells me to click on a link to send a reset to my email. However, the link isn't there and I don't know how to fix it.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (117291)

  • I can not receive my rescue email to reset my security questions

    I am trying to reset my security questions but the rescue email is not sending.

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • How can I change the answers I gave for my security questions

    I can't remember the answers I gave for my apple ID security questions, how van I change/update them?

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • The rescue email to reset my security questions isn't one of my email accounts. How do I change the rescue email?

    Apple store is saying my security questions are wrong. The rescue email does not belong to me and there seems to be no way to change it. When I try to buy something it tells me to go to my security questions to verify my account. Then all that happens :( please help!

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    b3nnyboyy wrote:
    Apple store is saying my security questions are wrong. The rescue email does not belong to me and there seems to be no way to change it.
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers

  • How can i send the html animation by email for my freind(yandex,email)?

    how can i send the html animation by email for my freind(yandex,email)?

    Hello! Happy New Year to you too.
    I am not sure I understand your question properly.
    If you are making this animation for a wesite, you can include your files into an iFrame and upload all your files to your website server.
    For example add this to your html page:
    <iframe src="http://www.yourSiteName.com/folderName/index.html" style="width: 100%; height: 400px; margin-top: 10px; margin-bottom: 30px;"></iframe>
    Note: change the sizes, change your site name, folder name and html edge file name.
    If you want to just have your composition on one page by itself, then just add the folder to the root area of your server and then you can send the link by email for people to see it directly on the web. You do not need to put it in an iFrame for this. Just email the web address - so for example:
                                  http://www.yourSiteName.com/folderName/index.html
    Let me know if I understood properly and if not please give us a clear description of what you want to do.

  • How can I send pictures or email from my desktop to a cell phone?

    How can I send pictures or email from my desktop to a cell phone?
    I use Gmail for my emails.

    By sharing playlists you mean sending the list of song titles along with the songs themselves you can't.  That would violate Apple's contracts with the studios regarding sharing music, videos, books, etc.  Which is strictly forbidden. With the single exception that I am aware of which is Home Sharing.
    If you just want to share the list of song titles you could take a screen shot and email that.  Hold down the home button and press and release the power button.  The image is then stored in your camera roll.

  • How can I edit my recovery email address if my password had been locked?, How can I edit my recovery email address if my password had been locked?

    How can I edit my recovery email address if my password had been locked? I couldn't receive the reset my password email because I think my recovery email address was invalid.

    The idea of a Recovery email is so the rightful owner accomplishes the recovery, so I don't know of a process to edit that address if you don't know the Apple ID and associated Password.

  • How can we send the smartform output to mail.

    Dear Friends,
    My query is how can we send the smart form output to mail.
    In my company,payslip are given to the employee in printed format.instead of that we need to send payslip in mail.how can i do..plz help me.
    [email protected]

    The code below demonstrates how to retrieve a spool request and email it as a PDF document. Please note to process a spool request the program can be executed in background or foreground. Because of the additional functionality to allow this to work in both background and foreground it has made it a little more confusing soyou might want to start by looking at the background only program. Also see transaction SCOT for SAPConnect administration.
    *& Report  ZSPOOLTOPDF2                                                *
    *& Converts spool request into PDF document and emails it to           *
    *& recipicant.                                                         *
    *& Execution                                                           *
    *& This program can be run in background or online and a spool request *
    *& will still be created                                               *
    REPORT  zspooltopdf2.
    PARAMETER: p_email1 LIKE somlreci1-receiver
                                        DEFAULT '[email protected]',
               p_sender LIKE somlreci1-receiver
                                        DEFAULT '[email protected]',
               p_delspl  AS CHECKBOX,
               p_online no-display.
    *DATA DECLARATION
    DATA: gd_recsize TYPE i.
    Spool IDs
    TYPES: BEGIN OF t_tbtcp.
            INCLUDE STRUCTURE tbtcp.
    TYPES: END OF t_tbtcp.
    DATA: it_tbtcp TYPE STANDARD TABLE OF t_tbtcp INITIAL SIZE 0,
          wa_tbtcp TYPE t_tbtcp.
    Job Runtime Parameters
    DATA: gd_eventid LIKE tbtcm-eventid,
          gd_eventparm LIKE tbtcm-eventparm,
          gd_external_program_active LIKE tbtcm-xpgactive,
          gd_jobcount LIKE tbtcm-jobcount,
          gd_jobname LIKE tbtcm-jobname,
          gd_stepcount LIKE tbtcm-stepcount,
          gd_error    TYPE sy-subrc,
          gd_reciever TYPE sy-subrc.
    DATA:  w_recsize TYPE i,
           w_spool_nr like sy-spono.
          %_print LIKE pri_params.
    DATA: gd_subject   LIKE sodocchgi1-obj_descr,
          it_mess_bod LIKE solisti1 OCCURS 0 WITH HEADER LINE,
          it_mess_att LIKE solisti1 OCCURS 0 WITH HEADER LINE,
          gd_sender_type     LIKE soextreci1-adr_typ,
          gd_attachment_desc TYPE so_obj_nam,
          gd_attachment_name TYPE so_obj_des.
    Spool to PDF conversions
    DATA: gd_spool_nr LIKE tsp01-rqident,
          gd_destination LIKE rlgrap-filename,
          gd_bytecount LIKE tst01-dsize,
          gd_buffer TYPE string.
    Binary store for PDF
    DATA: BEGIN OF it_pdf_output OCCURS 0.
            INCLUDE STRUCTURE tline.
    DATA: END OF it_pdf_output.
    CONSTANTS: c_dev LIKE  sy-sysid VALUE 'DEV',
               c_no(1)     TYPE c   VALUE ' ',
               c_device(4) TYPE c   VALUE 'LOCL'.
    *START-OF-SELECTION.
    START-OF-SELECTION.
    Write statement to represent report output. Spool request is created
    if write statement is executed in background. This could also be an
    ALV grid which would be converted to PDF without any extra effort
      WRITE 'Hello World'.
      new-page.
      commit work.
      new-page print off.
      If p_online = 'X'.
      Processing performed when program calls itself when run online
        gd_spool_nr = sy-spono.
        EXPORT gd_spool_nr TO MEMORY ID 'SPOOLTOPDF'.
        EXIT.
      endif.
      IF sy-batch EQ 'X'.
        PERFORM get_job_details.
        PERFORM obtain_spool_id.
      ELSE.
        gd_spool_nr = sy-spono.
    If executed online, it submits a program to perform the write statements
    instructing it to create a spool request, this could be another program
    which just performs the write statements and then exports sy-spono
    to memory. But in this example it calls itself passing X to parameter
    p_online, which takes it down an alternative procesing path.
        submit ZSPOOLTOPDF2
               with p_online = 'X'
               to sap-spool
               spool parameters   %_print
              archive parameters %_print
               without spool dynpro
               and return.
      ENDIF.
    Get spool id from program called above
      IMPORT gd_spool_nr FROM MEMORY ID 'SPOOLTOPDF'.
      PERFORM convert_spool_to_pdf.
      PERFORM process_email.
      if p_delspl EQ 'X'.
        PERFORM delete_spool.
      endif.
      IF sy-sysid = c_dev.
        wait up to 5 seconds.
        SUBMIT rsconn01 WITH mode   = 'INT'
                        WITH output = 'X'
                        AND RETURN.
      ENDIF.
          FORM obtain_spool_id                                          *
    FORM obtain_spool_id.
      CHECK NOT ( gd_jobname IS INITIAL ).
      CHECK NOT ( gd_jobcount IS INITIAL ).
      SELECT * FROM  tbtcp
                     INTO TABLE it_tbtcp
                     WHERE      jobname     = gd_jobname
                     AND        jobcount    = gd_jobcount
                     AND        stepcount   = gd_stepcount
                     AND        listident   <> '0000000000'
                     ORDER BY   jobname
                                jobcount
                                stepcount.
      READ TABLE it_tbtcp INTO wa_tbtcp INDEX 1.
      IF sy-subrc = 0.
        message s004(zdd) with gd_spool_nr.
        gd_spool_nr = wa_tbtcp-listident.
        MESSAGE s004(zdd) WITH gd_spool_nr.
      ELSE.
        MESSAGE s005(zdd).
      ENDIF.
    ENDFORM.
          FORM get_job_details                                          *
    FORM get_job_details.
    Get current job details
      CALL FUNCTION 'GET_JOB_RUNTIME_INFO'
           IMPORTING
                eventid                 = gd_eventid
                eventparm               = gd_eventparm
                external_program_active = gd_external_program_active
                jobcount                = gd_jobcount
                jobname                 = gd_jobname
                stepcount               = gd_stepcount
           EXCEPTIONS
                no_runtime_info         = 1
                OTHERS                  = 2.
    ENDFORM.
          FORM convert_spool_to_pdf                                     *
    FORM convert_spool_to_pdf.
      CALL FUNCTION 'CONVERT_ABAPSPOOLJOB_2_PDF'
           EXPORTING
                src_spoolid              = gd_spool_nr
                no_dialog                = c_no
                dst_device               = c_device
           IMPORTING
                pdf_bytecount            = gd_bytecount
           TABLES
                pdf                      = it_pdf_output
           EXCEPTIONS
                err_no_abap_spooljob     = 1
                err_no_spooljob          = 2
                err_no_permission        = 3
                err_conv_not_possible    = 4
                err_bad_destdevice       = 5
                user_cancelled           = 6
                err_spoolerror           = 7
                err_temseerror           = 8
                err_btcjob_open_failed   = 9
                err_btcjob_submit_failed = 10
                err_btcjob_close_failed  = 11
                OTHERS                   = 12.
      CHECK sy-subrc = 0.
    Transfer the 132-long strings to 255-long strings
      LOOP AT it_pdf_output.
        TRANSLATE it_pdf_output USING ' ~'.
        CONCATENATE gd_buffer it_pdf_output INTO gd_buffer.
      ENDLOOP.
      TRANSLATE gd_buffer USING '~ '.
      DO.
        it_mess_att = gd_buffer.
        APPEND it_mess_att.
        SHIFT gd_buffer LEFT BY 255 PLACES.
        IF gd_buffer IS INITIAL.
          EXIT.
        ENDIF.
      ENDDO.
    ENDFORM.
          FORM process_email                                            *
    FORM process_email.
      DESCRIBE TABLE it_mess_att LINES gd_recsize.
      CHECK gd_recsize > 0.
      PERFORM send_email USING p_email1.
    perform send_email using p_email2.
    ENDFORM.
          FORM send_email                                               *
    -->  p_email                                                       *
    FORM send_email USING p_email.
      CHECK NOT ( p_email IS INITIAL ).
      REFRESH it_mess_bod.
    Default subject matter
      gd_subject         = 'Subject'.
      gd_attachment_desc = 'Attachname'.
    CONCATENATE 'attach_name' ' ' INTO gd_attachment_name.
      it_mess_bod        = 'Message Body text, line 1'.
      APPEND it_mess_bod.
      it_mess_bod        = 'Message Body text, line 2...'.
      APPEND it_mess_bod.
    If no sender specified - default blank
      IF p_sender EQ space.
        gd_sender_type  = space.
      ELSE.
        gd_sender_type  = 'INT'.
      ENDIF.
    Send file by email as .xls speadsheet
      PERFORM send_file_as_email_attachment
                                   tables it_mess_bod
                                          it_mess_att
                                    using p_email
                                          'Example .xls documnet attachment'
                                          'PDF'
                                          gd_attachment_name
                                          gd_attachment_desc
                                          p_sender
                                          gd_sender_type
                                 changing gd_error
                                          gd_reciever.
    ENDFORM.
          FORM delete_spool                                             *
    FORM delete_spool.
      DATA: ld_spool_nr TYPE tsp01_sp0r-rqid_char.
      ld_spool_nr = gd_spool_nr.
      CHECK p_delspl <> c_no.
      CALL FUNCTION 'RSPO_R_RDELETE_SPOOLREQ'
           EXPORTING
                spoolid = ld_spool_nr.
    ENDFORM.
    *&      Form  SEND_FILE_AS_EMAIL_ATTACHMENT
          Send email
    FORM send_file_as_email_attachment tables it_message
                                              it_attach
                                        using p_email
                                              p_mtitle
                                              p_format
                                              p_filename
                                              p_attdescription
                                              p_sender_address
                                              p_sender_addres_type
                                     changing p_error
                                              p_reciever.
      DATA: ld_error    TYPE sy-subrc,
            ld_reciever TYPE sy-subrc,
            ld_mtitle LIKE sodocchgi1-obj_descr,
            ld_email LIKE  somlreci1-receiver,
            ld_format TYPE  so_obj_tp ,
            ld_attdescription TYPE  so_obj_nam ,
            ld_attfilename TYPE  so_obj_des ,
            ld_sender_address LIKE  soextreci1-receiver,
            ld_sender_address_type LIKE  soextreci1-adr_typ,
            ld_receiver LIKE  sy-subrc.
    data:   t_packing_list like sopcklsti1 occurs 0 with header line,
            t_contents like solisti1 occurs 0 with header line,
            t_receivers like somlreci1 occurs 0 with header line,
            t_attachment like solisti1 occurs 0 with header line,
            t_object_header like solisti1 occurs 0 with header line,
            w_cnt type i,
            w_sent_all(1) type c,
            w_doc_data like sodocchgi1.
      ld_email   = p_email.
      ld_mtitle = p_mtitle.
      ld_format              = p_format.
      ld_attdescription      = p_attdescription.
      ld_attfilename         = p_filename.
      ld_sender_address      = p_sender_address.
      ld_sender_address_type = p_sender_addres_type.
    Fill the document data.
      w_doc_data-doc_size = 1.
    Populate the subject/generic message attributes
      w_doc_data-obj_langu = sy-langu.
      w_doc_data-obj_name  = 'SAPRPT'.
      w_doc_data-obj_descr = ld_mtitle .
      w_doc_data-sensitivty = 'F'.
    Fill the document data and get size of attachment
      CLEAR w_doc_data.
      READ TABLE it_attach INDEX w_cnt.
      w_doc_data-doc_size =
         ( w_cnt - 1 ) * 255 + STRLEN( it_attach ).
      w_doc_data-obj_langu  = sy-langu.
      w_doc_data-obj_name   = 'SAPRPT'.
      w_doc_data-obj_descr  = ld_mtitle.
      w_doc_data-sensitivty = 'F'.
      CLEAR t_attachment.
      REFRESH t_attachment.
      t_attachment[] = it_attach[].
    Describe the body of the message
      CLEAR t_packing_list.
      REFRESH t_packing_list.
      t_packing_list-transf_bin = space.
      t_packing_list-head_start = 1.
      t_packing_list-head_num = 0.
      t_packing_list-body_start = 1.
      DESCRIBE TABLE it_message LINES t_packing_list-body_num.
      t_packing_list-doc_type = 'RAW'.
      APPEND t_packing_list.
    Create attachment notification
      t_packing_list-transf_bin = 'X'.
      t_packing_list-head_start = 1.
      t_packing_list-head_num   = 1.
      t_packing_list-body_start = 1.
      DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
      t_packing_list-doc_type   =  ld_format.
      t_packing_list-obj_descr  =  ld_attdescription.
      t_packing_list-obj_name   =  ld_attfilename.
      t_packing_list-doc_size   =  t_packing_list-body_num * 255.
      APPEND t_packing_list.
    Add the recipients email address
      CLEAR t_receivers.
      REFRESH t_receivers.
      t_receivers-receiver = ld_email.
      t_receivers-rec_type = 'U'.
      t_receivers-com_type = 'INT'.
      t_receivers-notif_del = 'X'.
      t_receivers-notif_ndel = 'X'.
      APPEND t_receivers.
      CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
           EXPORTING
                document_data              = w_doc_data
                put_in_outbox              = 'X'
                sender_address             = ld_sender_address
                sender_address_type        = ld_sender_address_type
                commit_work                = 'X'
           IMPORTING
                sent_to_all                = w_sent_all
           TABLES
                packing_list               = t_packing_list
                contents_bin               = t_attachment
                contents_txt               = it_message
                receivers                  = t_receivers
           EXCEPTIONS
                too_many_receivers         = 1
                document_not_sent          = 2
                document_type_not_exist    = 3
                operation_no_authorization = 4
                parameter_error            = 5
                x_error                    = 6
                enqueue_error              = 7
                OTHERS                     = 8.
    Populate zerror return code
      ld_error = sy-subrc.
    Populate zreceiver return code
      LOOP AT t_receivers.
        ld_receiver = t_receivers-retrn_code.
      ENDLOOP.
    ENDFORM.
    Regards,
    Shakti Barath

  • How do you send the email to your backup email to reset your security questions?

    how do you send the email to your backup email to reset your security questions?  i need help i cant buy any songs because i dont remmeber my security questions and i dont know how to make new ones? HELP!!  thanks

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

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