HT204088 How can I to change security questions if I have forgotten them?

I can't seem to find a way to change my questions, I have forgotten my answers :(

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

  • How can I reset my security questions if i have forgotten them

    How do I reset questions

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT4990 how can you reset your security questions if you have forgot them

    How can you reset your security questions if you have forgot them.?

    You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
    Regards.
    Message was edited by: varjak paw

  • How can I reset the security issues if I have forgotten them

    how can I reset the security issues if I have forgotten them

    http://support.apple.com/kb/HT5312
    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

  • How do I reset the security questions as I have forgotten them?

    When I sign in to iTunes to manage my account, I do not get an option to reset the security questions even though I have an alternate email address added.
    I have already temporary locked my once. I'm trying to make a purchase, but do not know the answers to the security questions. But I'm not able to reset them either!
    How do I reset the security questions?
    Extremely frustrated!

    Hi mellis,
    You cannot reset your own Security Questions. Also, your alternate email address is not the same as a Rescue email address. You will need to contact iTunes Support to get them reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT5312 How do I reset my security questions as I have forgotten them?

    I am using my iPhone to purchase a song and I have forgotten my security questions is there a way to reset them without a recovery e-mail?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87602)

  • HT1349 how can i reset my security question answers - (i have forgotten old answers)

    i really have no clue and i have tried every answer i could think of, please help me

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88608)

  • HT5312 I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 how can i reset my security question i dont have a an optional rescue email adress

    how can i reset my security question i dont have a an optional rescue email adress

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87718)

  • I have been on the phone with Apple support trying to reset my security questions because I have forgotten them, she said I had to go on the apple website and find a code.. what is this code called?

    Does anyone know how to rest their  security questions because I have forgotten mine!

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • How can you change your security questions if you have forgotten them

    i forgot my question answers and i cant buy any thing because it makes me verify the security questions

    FAQ apple id http://support.apple.com/kb/he37

  • HT201303 i need to add a rescue email so that i can change my security questions.  I have forgotten them.

    k

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do you retrieve your security answers if you have forgotten them?

    I forgot my security answers. How do you get the answers?

    The easiest way is to call Apple Technical Support.
    http://support.apple.com/kb/HE57

  • HT201303 How do you retrieve your security answers if you have forgotten them?

    I wanted to buy something in the Appstore but I couldn't because I forgot what my security answers were. I need your help.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • How do reset my security questions if I have forgotten the answers I provided to the prior questions and it does not provide me with an option of a rescue email

    How can I reset my security questions if I have forgotten the answers I provided to the security questions and the system doesn't give me an option of a rescue email address though I have provided one when registering.

    Please see Kappy's User Tip here:
    https://discussions.apple.com/docs/DOC-4551

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