HT204088 How do I cancel a pre order, help please

Hi I just pre odered Brave thinking it was the film and alas it is the music, but now I cannot cancel the pre order. If only the option was right below where I had ticked initially it would be so easy..

Go here:
iTunes Support
and follow the instructions to request assistance from the iTunes Store.
Regards.

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    Hi Slimmy5656,
    Thanks for the posts and welcome to the forum.  I am sorry for the confusion BT have caused with your order.
    I agree with Hamish on this one, please drop us an email so that we check the order to find out what is going on.
    Cheers
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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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