HT204088 how do i cancel accidental purchase?

how do i cancel an accidently purchased app? (having a problem with my credit card - the app hasnt been paid for yet)

You can not cancel a purchase. In the iTunes Terms & Conditions it states: "All purchases are final".

Similar Messages

  • I have install the os x lion software, but accidentally purchase again, how can i cancel the purchase?

    i have install the os x lion software, but accidentally purchase again, how can i cancel the purchase?

    http://www.apple.com/contact/
    http://www.zdnet.com/blog/virtualization/apple-needs-a-better-app-store-refund-m ethod/4369

  • HT3702 How can I cancel my purchased which I didn't intend to? I accidentally clicked two purchase which I'm not supposed to.

    How can I cancel my purchased which I didn't intend to? I accidentally clicked two purchases which I'm not supposed to.

    Apple's policy states that all sales are final > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS

  • How can I cancel a purchase order?

    How can I cancel a purchase order?

    Contact customer support by phone or web chat.
    You are not addressing Adobe here.  The following link will give you some insight into the nature of this user to user forum:
    http://forums.adobe.com/thread/419981?tstart=0
    No one here can help you.

  • How do I cancel my purchase, remove the program an information in order to receive my money back?

    How do I cancel my purchase, remove the program an information in order to receive my money back?

    Hi Technoterri,
    You can manage your account by logging into adobe.com and taking the following steps:
    *Sign in the top right corner using your Adobe.com credentials
    *Click on your name (same location) and select ‘My products and services’
    *From there you can check on your status, log in/account info, etc.
    Let us know if this helps!
    Kind regards, Stacy

  • I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl. and how can I cancel the purchase?

    I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?

    I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
    Glad to be of help (I hope),
    Jonathan

  • How do I cancel a purchase that I didn't approve

    How do I cancel a purchase that I didn't approve

    Any app that is purchased with your Apple ID - that must have used your password in order to download it - is considered to be approved by the terms of sale in the app store and iTunes - or else how could the purchase have been made?
    Was your ID used and your password entered? If so, you approved it. If someone else installed an app or made a purchase without your approval - that's not Apple!s fault.
    Try here.
    http://www.apple.com/emea/support/itunes/contact.html

  • How does one cancel a purchase from apps store

    how does one cancel a purchase from the apps store?

    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do I cancel a purchase on iTunes?

    How do I cancel a purchase on iTunes. I wanted to purchase a song but it was only once I'd pressed download that I realised it was a ringtone and not the song version I wanted...
    I have paused the download in it's tracks, but what I want to know is how I CANCEL THE DOWNLOAD ENTIRELY and completely REMOVE IT FROM THE DOWNLOADS QUEUE.
    Thanks in advance :)

    You cannot.
    Let it download, then delete it from your computer if you wish

  • HT1918 How do I cancel my purchase?

    How do I cancel my purchase?

    Purchases cannot be "cancelled" once made, unless you're referring to a subscription. If you'll explain your issue in more detail, though, we may be able to offer suggestions.
    Regards.

  • How can i cancel the purchase of a music album

    how can i cancel the purchase of a music album

    Once an item enters the download queue, the user cannot remove it. Either let it complete the download (easiest) or contact the iTunes Store customer support department through the Contact page  (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button)  and ask them if they'll remove the item(s) from your queue for you. 
    Regards.

  • HT204088 How do I cancel an attempted purchase from my iPhone?

    I'm having an issue updating or downloading free apps on my phone... This is really starting to irritate me! I purchased a ringtone from iTunes and used my credit card and it went through only now every time I try to download anything that is free it tells me to tap to sign in and continue so I do and it pulls up my payment info says its missing the security code for my card now I have entered this code at least 20 times and all it says is your payment method has been denied.... I don't understand why it is doing this! I have gone to the apple store and edited my payment info and still it tells me the same thing I want to know how to view any attempted purchases or how to cancel purchases or payment info! Thank you!

    Is the name and address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT204088 How can I cancel an on line dating service app I purchased on my Iphone?

    I purchased "Zoosk" On line dating app on my Iphone 2 months ago.  I want to end the service but I wasnt able to do it on my phone.  It has charged me now for 2 months that I didn't want. I need to end it before it charges me again for May.  Help!

    Have you had a look here...
    https://zoosk.zendesk.com/entries/389276-How-can-I-cancel-my-Subscription-

  • HT204088 How can i cancel an itune purchase?

    How can i cancel an itune purchase made by mistake?

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • How do I cancel a purchase made in error?

    I have accidentally purchased a magazine subscription which I do not want. How do I ask Itunes to cancel the order? Thank you.

    You can cancel the subscription by following these instructions:
    http://support.apple.com/kb/HT4098
    You probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you.
    Good luck.

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