HT204088 how do I change my security questions? I cant remember the answers

I have forgotten the answers to my security questions how do you go about resetting them?

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

  • How do you change your security questions if you forgot the answers to them,

    i please need help i dont know i am able to change my security questions i can not remember them

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT204053 Can someone tell me how I can change my security questions.  I forgot the answers?

    I needed to reset my itune password however when I selected use security questions.  I couldn't remember the answers.  Does anyone know how I can change the answers to those questions?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (79454)

  • Hi, how can I change my security questions? I forgot the answers.

    How can I fix this problem I don't understand how to do it.

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT1937 how do i change mi security questions  if i have to answer them  but i forgot them  i  can't use my iphone

    how do i change mi security questions  if i have to answer them  but i forgot them  i  can't use my iphone

    Go to this knowledge base article and request help from Apple.  If that doesn't help, go to the ExpressLane for assistance.

  • How can i change my security questions? i forgot my answers, and i can't download an app

    how can i change my security questions? i forgot my answers, and i can't download an app.

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76390)

  • Team, I am trying to change my security question because I forgott the answer

    How can I change my security question because i forgott the answer

    Go to iforgot.apple.com.Enter your Apple ID
    (reset your password)Then Go to My Apple ID(sign in with new password)
    Note: I skipped right over Password and Security section
    and entered an Alternate email address. (This probably didn't matter).
    So just go to Password and Security and reset answers.(they should be there)
    If their not there then repeat steps and enter an alternate email (save it) then go to password and security...
    The questions should be there to reset...
    Entering an alternate email probably didn't matter but that's what I did too. I deleted alternate email after I resettled the answers in password and security...
    Note: resetting your password should allow you to reset your questions/answers.
    Hope this now helps you...

  • I am trying to change my security questions but cannot remember previous answers

    I am trying to change my security questions but cannot remember previous answers it is asking me for, is there a way to reset these answers and insert new ones?

    Hello nicholas,
    This article should help you reset the security questions, found here:
    About Apple ID security questions
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in.
    Select “Password and Security” on the left side of the page.
    If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
    Choose your new security questions, then enter the answers.
    Add and verify a rescue email address, if that option is available.
    Click Save.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • How do I reset my security questions if I forgot the answers and don't have access to my email?

    I for got the answers to my security questions. I can't retrieve the answers because I don't have access to my old email account. how do I reset my security questions, if I forgot the answers and don't have access to my email?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111551)

  • TS2446 Can i change my security questions if i forgot the answers ?

    can i change my security questions if i forgot the answers ?

    Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.

  • When ask me about my security question i cant remember my answer, how can i solve this problem?

    when ask me about my security question i cant remember my answer, how can i solve this problem?

    Go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
    https://discussions.apple.com/docs/DOC-4551
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Hello plz I forgot the spelling of the security questions I still remember the answers but can't remember the spelling, Hello plz I forgot the spelling of the security questions I still remember the answers but can't remember the spelling

    Hello plz I forgot the spelling of the security questions I still remember the answers but can't remember the spelling, Hello plz I forgot the spelling of the security questions I still remember the answers but can't remember the spelling

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • How do I change my security questions when purchasing from the I store

    How do I change my security questions ? I am trying to do a purchase from Istore and it is asking me security questions of which I do no longer remeber the answers or it does not accept the answers.

    "the link does not appear": on what device, on what app or site? be more precise.

  • How do I reset my security questions, if I forgot the answers?

    I need to know the answers to my security questions, but I forgot the answers to them. How do I reset the questions?

    From the  More Like This  on the right...
    https://discussions.apple.com/message/19154162#19154162

  • How do I reset my security questions if I forgot the answers to them?

    I got a new iPad and I had to verify my account by answering my security questions. I forgot the answers to my questions, and I cannot access my account to buy apps.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Trying to download mountain lion, but when I try to download it, asks me security questions I dont remember the answers to, so I reset the questions, but old ones still pop up when I try to download mountain lion.  How do I change the questions for good?

    I dont get why it asks me for my password and two security questions when just buying something from the app store, but the questions wont change.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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