HT204088 How do i get my money back for purchasing an item that was incorrectly advertised?!

i wanted the MAROON 5 - Payphone song featuring Wiz Khalifa and although it was clearly marked as having the version on the download option i selected, this version did not have the rap in it at all. I am very upset. Its only 99p but its the principle!

Contact the developer.

Similar Messages

  • HT1725 How can I get my money back for a tv show that didn't download??

    I tried to download a tv show for my son (I have done it several times with no problems) but this time iTunes took my 1.99 and didn't download my show! How do I get my money back? My iTunes on my laptop is JACKED UP! It worked right for awhile an then stopped connecting to the store. I had someone restore it and it still won't work! So I can't look up my purchased apps. Thanks for any help!

    This might be able to help with the iTunes Store connection problem -> iTunes: Advanced iTunes Store troubleshooting
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  • I bought an audio book on iTunes and it charged me for two of the same book and downloaded two.  How do I get my money back for one of them?

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    how do you get your money back for software that does not perform as advertised?  I purchased the batch coverter to watch .swf video which it states it supports, but it will not open the files and I want my money back!!!!!

    tell Apple.  http://www.apple.com/feedback/
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  • I was double charged for a purchase i made. How do i get my money back for the second charge?

    How do i get my money back for something the app store double charged me for?

    Hey M_Hoag,
    It would be best to report an issue with your purchase. The following resource outlines how to do so:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
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  • HOW DO i GET MY MONEY BACK FROM A TV SHOW THAT WON'T PLAY!!!

    How do I get my money back from a tv show that is downloaded and paid for but WILL NOT PLAY.  It skips through entire episode in 20 SECONDS!  I WOULD APPRECIATE AN ANSWER.

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  • HT1977 How do i get my money back for an app if it doesn't work?

    How do i get my money back for an app if it doesn't work?

    With every purchase you'll receive an email confirmatiom. There is a link: "Report Problem". Use it.

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  • HT204088 how do I get my money back from an apllication I did't buy?

    How do I get my money back from an aplication I didn't buy?

    Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    could anyone tell me how do i get my money back, i got an app from the store and it just keeps going to the Error 404 page.

    You've visited the developer's website and tried contacting them (there should be a link on the app's description page in the store) ? If you have and you haven't got anywhere with them the you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.

  • HT3702 I accidentally purchesed two of the same books, how do i get the money back for one of them?

    I accidentally purched the same book twice, just wondering how i get the money back for one of them..

    You can try and get a refund... Contact iTunes Store Customer Service:
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    ( But it is stated that all Sales are Final...)

  • How do I get a credit back for downloading an app that I thought was free and wasn't?

    How do I get my account credited for an app download that I thought was free for my 5 year old and ended up costing $10?

    No guarantees since the terms of sale for the iTunes Store say that all sales are final, but you can contact the iTunes Store, explain the issue, and ask:
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    For the future, note that in many cases a developer makes the basic app available for free as a "trial version" but then charges as an in-app purchase for various features and upgrades. You may wish to disable in-app purchases in the Restrictions in the General settings so that such add-ons can't be inadvertently purchased.
    Regards.

  • HT204088 How do I get my money back on a purchase I just made. The app I downloaded doesn't work for my iPhone

    I downloaded an app that does not work for my phone so how can I get my phone back if it is possible

    Hey The Golfer77!
    Use the information in the following article to help you report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Thanks for being a part of the Apple Support Communities!
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  • How do you get your money back for a ap gift card thats bunk.

    I bought an app card as i,m visiting the states for a few months, But my store country is Canada. If I try to change countries Im warned I will loose my magazine descriptions.  even if I put in my address while here it says my banking info must be from States,  this is totally frustrating that there was no warning on the sales area.  50 bucks is a lot for a pensioner.   is there a way to this to get my money back or use the card?

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

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