HT204088 how do I get my money back from an apllication I did't buy?
How do I get my money back from an aplication I didn't buy?
Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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How do you get your money back from a charge you never even made on the app store?
How do you get your money back from a charge you never even made on the app store?
Contact iTunes.
How to report an issue with Your iTunes Store purchase -
TS4009 How do I get my money back from an iCluod storage plan upgrade that I don't want?
How do I get my money back from an iCluod storage plan upgrade that I don't want?
You can cancel an iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'. -
HOW DO i GET MY MONEY BACK FROM A TV SHOW THAT WON'T PLAY!!!
How do I get my money back from a tv show that is downloaded and paid for but WILL NOT PLAY. It skips through entire episode in 20 SECONDS! I WOULD APPRECIATE AN ANSWER.
I am waiting for an answer! This is ridiculous!
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How can I get my money back from an app
How do I get my money back from an app tht my daughter accidentally bought.
All sales are final.
You can try contacting itunes support and asking for an exception.
Click Contact Us at the bottom of this page -
I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??
Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back... -
I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
i would like to no how i can get my money back as the game i am playing has not but my game piont on there
Developer will just push you back to iTS for this...
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT4098 How can I get my money back from app store when I did not renew my app
I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?
These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933 -
How do I get my money back from a failed app?
I purchased Maptech navigation and it does not work. How do I get my money back?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
How do I get my money back from an app that won't work
How do I get my money back? I bought an app upgrade and it doesn't work I spent a good amount on it and I want it back!!! Every time I call apple I get the run around from them!!!!!
Contact the developer.
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I downloaded an app that does not work for my phone so how can I get my phone back if it is possible
Hey The Golfer77!
Use the information in the following article to help you report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
How do you get your money back from accidental purchase?
I accidentally bought an album on itunes that i didnt want. Is there a way to get my money back?
Policy is all sales are final.
If you want to try anyway (sometimes they make an exception), use the "Report a Problem" link in your email receipt or contact iTunes Support.
For more info see: Refunds from the App Store or iTunes Store -
How can I get my money back from apps I purchased that don't work
Dear Apple
I recently purchased two apps from your store one was 3.99 and one was 9.99 however they do not work I would like to know what steps I need to take to get my money back.These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933 -
How can I get my money back from a recent app?
YES I WOULD LIKE TO GET MY MONEY BACK PLEASE, I AM NOT SATISFY WITH THIS APP.
The terms clearly state that there are no refunds. You can try to contact the app store and see if they will make an exception, but do not expect it.
And please, typing in all caps is considered shouting - we can hear you just fine. And FYI, we are just users like you here; you are not addressing Apple.
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