HT204088 How do I request a refund

I was charged for the yearly iCloud extra storage and I am trying to request a refund within the 14 days allowed. How do I submit my request?

IIRC icloud contact is useless, as the only help you can get there is the article for contacting Apple Care. But at least the advisors there who handle the device you purchased the space on should be able to issue a refund.
Let us know how it goes.

Similar Messages

  • How do I request a refund for a cloud storage upgrade

    How do I request a refund from Apple for a cloud downgrade

    All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Have you now turned off the automatic renewal ? If not then there are instructions for managing and stopping auto-renewing subscriptions here : http://support.apple.com/kb/HT4098

  • HT201304 How do I request a refund for "Refund for In-App Purchases made by a minor"? I received an email on this with a link that takes me into a loop with no request form to fill out as the email states. :(

    How do I request a refund for "Refund for In-App Purchases made by a minor"? I received an email on this with a link that takes me into a loop with no request form to fill out as the email states.

    Did you do this
    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    or maybe
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    or the general place
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57

  • I downloaded an app on my macbook pro, and want to get a refund, how should i request the refund?

    How do i get a refund for an app purchased on my mac book pro.

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • How do I request a refund for a movie after receiving the "An error occurred loading this content. try again later." error?

    I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later.  No amount of retrying later fixed the problem.  I will not be able to finish watching the movie within the required 24hour window so would like to request a refund.  Can anyone provide any guidance on how I go about that?  Thanks.

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • How do I request a refund for Itunes Match?

    I purchased Itunes Match, within 12 hours I wanted a refund. All of my music started to have wrong album art. I would play a song, but a completely different song started playing. In order to fix it, I had to delete all of my music and load from a backup, restore my iphone, etc... Needlesstosay, frusterated... I think Itunes Match will someday be a great product, but until that day. I am fine with manually syncing.
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    It's NOT in beta any longer. I was a dev using it in beta and it was actually a better service then.
    I used Match all summer long and bragged to my friends about how awesome this was going to be.
    I paid for my subscription during the beta. I loved it.
    Then this. My friends now think I'm insane.
    I tell you, if there was ever an instance where my non-Apple friends thought I was hyping something JUST because it was Apple, this was that time.
    They are all on Google Music now, listening to their music on their phones, and I'm still locked out of my f*cking account because my son accidentally logged me off while Match was connected.
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    This isn't a beta. This is a cluster f*ck.

  • How do I request a refund for purchased apps?

    I'm trying to request a refund for a purchased app.  Tried for the last 2 hours just to get help answering questions to no avail.  Getting extremely frustrated.

    http://www.apple.com/support/itunes/contact/

  • HT4009 how do i request a refund for an in-app purchase made by mistake from my kid?

    my son inadvertenlty downloaded an in-app purchased for 49.99.  How can i get a refund or is that possible?  thanks

    That is generally not possible as Apple is clear that all sales are final...however, some have succeeded in working with customer service so give it a try: http://www.apple.com/contact
    Try and see what happens.

  • When downloading a film off iTunes it failed however I was still charged how do I request a refund?

    I downloaded two films from iTunes whichever failed however I was still charged-I didn't receive an iTunes receipt email how else can I raise a request to have this refunded ?

    Does the film show on your account's purchase history e.g. the purchase went through, it's not just a temporary store holding charge ?
    If it is a proper charge and the film doesn't show in the Purchased tab in the iTunes store app on your iPad for downloading then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do you request a refund on a rental?

    I recently had the dreaded white screen issue when I tried to watch an HD movie I had rented from Apple TV. I tried to watch the movie last night. This morning I had the time to go to these boards and discover I had to reset the box to make the movie work. The movie will now work. The thing is, the 24-hour clock on the movie started last night when it wouldn't work. I won't be able to watch the movie now before it expires.
    I want Apple to either refund the rental price or reset the clock. How on earth do I contact them to ask for that? I can't find any phone number or e-mail form or working "report a problem" function anywhere.

    You can try going to your account purchase history and opting to report a problem, I can't comment on whether  will or won't provide you with a credit.

  • How do I request a refund for a purchase my daughter made on my phone?

    there was a charge that was brought up while I was on the phone with apple support tonight and I wasn't able to be on the phone Lon enough to go over it with her tonight and i need to get it removed how do I do that?

    Click here and ask the iTunes Store staff for a refund. If a credit card got charged, you can also contact the card's issuer and dispute it.
    (126106)

  • HT1933 how do i request a refund for unauthorized in-app purchases?

    I would like to get a refund for unauthorized in-app purchases on my account.  when i follow the instructions for reporting a problem and click on report a problem itunes takes me to its how to report an issue page which doesn't give any instructions for reporting in-app purchase problems.  does anyone know how to get a refund for unauthorized in-app purchases?
    thanks.

    Contact the developer of the app.

  • HT204088 how do i claim a refund for itunes payment for £ 6.99 to beeline now that smurfs has crashed

    help... my husband has recently paid £ 6.99 through i-tunes for something on the smurfs game - he has now done the latest update and everyhting that he has done for the last goodness knows how long has disappeared !!!  help in restoring the programme would be good but at least to recover lost money..

    You only get ONE download. You do not get to download again for free.
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  • HT204088 How to Receive a credit refund for app purchase

    I need to know who can I contact to receive a credit refund for an app purchased on my daughter's iPad.

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • HT4759 How does one request a refund for an iCloud account you don't want. There seems to be no easy way of doing so unless I pay 20 bucks to speak with someon

    I am a relatively new Apple user and I purchased an iCloud account in November and then another one in December, thinking that I needed an account for each of my devices (3).  When I found out this was the case I tried to reply to the email confirmation address for a refund and it came back as undeliverable. Tried to contact support but in order to talk to anybody I had to pay 20 dollars!! Why is it so hard to buy into it but oh so hard to get a refund?

    Here are the screenshots for what it's worth.
    Not sure why I can't post them in the original post.<br>
    <sub><b>Mod edit: See [https://bugzilla.mozilla.org/show_bug.cgi?id=718813 bug 718813]</b></sub>
    '''Again, when I set my DNS server to automatically detect the servers both problems disappear and I have no issues at all.'''
    IMO opendns is either doing this on purpose (unlikely) or they're under some sort of attack/being used to attack the specific torrent sites although I'm open to other explanations. I believe using the automatic setting for DNS is using my own ISP's DNS servers (which again, work fine... but still...)
    I'd rather not use Google's public DNS servers as Google is to commercial these days and I think there's potential privacy issues.
    '''Again I have changed the setting for DNS servers back and forth several times to duplicate/verify the issue(s)... and the issues only happen with the opendns servers.'''

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