HT204088 How to learn and fix my 5-year old's $200 purchase on App game?
Yesterday, I put IceAgeVillage on my iPhone for my 5-year old. He came back about 30 minutes later to show us some of the things he was buying in the game. We asked how he could be buying those items since he just started and he showed us he had over $3 million in coins and 57 acorns. It looks to us like he purchased them from the game and that the game would have charged us more than $200 for that amount. We still have the coins and want to know how to reverse the transaction. Can anyone help us? Thank!!!
You may well not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. For future prevention of this problem, turn off the ability to install apps and to make in-app purchases in the Restrictions settings on the iPhone.
Good luck.
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3.1.3.709: How to Verify and Fix a Possibly Corrupted Design?
How to verify and fix, if necessary, a design that is likely to be corrupted? I first suspected I corrupted file when an attempt to reverse-engineer changes from the relation model to the logical did not work. After some investigation I found datamodeler.log file to which the following error was emitted whenever the reverse-engineer button was clicked: 2013-01-28 11:39:32,001 [AWT-EventQueue-0] ERROR MDBAction - java.lang.NullPointerException. This error message is reproducible. There are also additional warnings in the log whenever this particular design is opened such as [Thread-133] ERROR XMLTransformationManager - Unable to load object from XML: ..../model/dw/rel/A864FBB0-411F4EF06C86/table/seg_0/C4046530-1A69-AD31-6127-390C93D8F7F7.xml java.io.FileNotFoundException. The design has been moved from one Data Modeler version to another over the years. It is currently version controlled by SVN but, alas, I have not been able locate a fully functional copy from the repository. (People usually only use forward engineering from the logical model which appears to work fine most of the time.)
I have investigated the design and located a single table object in the relational model that appears corrupted. It cannot be removed from the design with the DataModeler UI (nothing happend when I click on delete on the object menu). I then checked out a testing copy of the design and manually removed all the files with the object identifier in the file name. Additionally, I searched for xml blocks with a reference to the object identifier and deleted the corresponding blocks from those file. After that the reverse-engineering button began to function again. However, I am afraid of commiting a manually edited design to the repository as I am not certain that I have not broken something else.
What is the recommended way to verify a design and fixing problems in it? Starting a new design from scratch is not an option since there is plenty of documentation within the design that cannot be easily obtained elsewhere. I could recreate the broken objects from the data dictionary if I first had a safe way to identify and delete them from the design.
Best regards,
MiikkaHi Mikka,
thanks for the info provided.
You can use following script to see wrong foreign keys - in form table_name.fk_name:
log_rep = new Packages.oracle.dbtools.crest.swingui.LogReport(model.getAppView());
log_rep.setName("wrong FKs");
text = "";
fks = model.getFKIndexAssociationSet().toArray();
for(var i=0;i<fks.length;i++){
fk = fks;
if(fk.getRemoteIndex() == null){
text = text + "\n" + fk.getLongName();
log_rep.setLog(text);
log_rep.showModalDialog(new java.awt.Dimension(750, 550));
and following script to remove themfks = model.getFKIndexAssociationSet().toArray();
for(var i=0;i<fks.length;i++){
fk = fks[i];
if(fk.getRemoteIndex() == null){
fk.remove();
Now you can remove the table if you want to. Save design at the end.
Regards,
Philip -
Contacts producing multiple entries as does calendar . How to stop and fix please.
Contacts producing multiple entries as does Calender. How to stop and fix pls?
ok easiest way it to restore to factory setting and start from there. When you go to do your first sync you don’t “sync contacts or calendar”. When you add mobile me onto your Ipad select all the services that you want to enable and then mobile me will keep everything in sync.
If you need futher steps let me know -
How to customize and fix permanently the size of web pages (zoom%) in Firefox as in Internet Explorer either:
View - Zoom - Custom (percentage).
Thank youThis may help you.
https://support.mozilla.com/en-US/questions/894000 -
i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?
Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records -
I upgraded my macbookpro hard drive to 1 TB then migrated my files from time machine. I'm now locked out of the computer because the password is not the same as my usual one and one that was years old and not retreivable. How do I work around this?
Whether or not you are able to recover the data off the drive yourself will depend on if the drive suffered any impact damage in the crash. You can buy USB SATA or IDE adapters (Intel and almost all G5 use SATA) that will let you connect your hard drive to a computer (like a flash drive) to see if you can recover the data. If the drive has suffered physical damage if may not mount.
If you know someone who has one of these adapters you could try using theirs, otherwise you could buy one but you take the risk of the data on the drive being non recoverable. Regardless, both are much cheaper than $1699!
(Alternatively, if you know of someone with a Mac Pro or PowerMac G5 they may be able to install the drive in their machine and try to boot from or mount it and copy the data off.) -
How to connect my perfectly-working 20-year-old Apple Personal Laserwriter 320 to my iMac running Mountain Lion?
Thank you, Morty S.I have a perfectly-working LW 4/600 with exactly the same issue. They use localtalk - a long obsolete network connection, that doesn't connect to modern networks, and appletalk as the comm protocol.
I think the only choice you have is to use an old powerPC Mac as print server. You tell me which old Mac you have, with a localtalk connector, or that runs OS X 10.4 or earlier (so it speaks appletalk), and I'll tell you how I've done it for the past 11 years or so.
Right now I use a G4 running 10.4.11, plus an etherMac ethernet to localtalk adapter.
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My 6 year old was playing on an app we have used for ages then last night i recieved numerous emails stating about $600 of in app purchases had been made! i dont know how this happened as my child does not know my apple i.d. password!
You can try contacting iTunes support and see if they give you a refund or credit for some/all of it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchaes, Billing & Redemption.
To stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases, and also in Restrictions change Require Password to 'Immediately' - the default is 15 minutes during which it doesn't need to be re-entered. -
How do I put some kind of parental controls on my ipad 2? My 7 year old daughter just purchased, without my permission, $275 worth of in app purchases in Mall Stars game. Any tips on how to reverse that purchase?
You can also contact itunes support and ask for a refund.
expresslane.apple.com
https://expresslane.apple.com/Issues.action -
I cannot find my receipt for my ipod how can i prove it isnt a year old
I cannot find my receipt for my ipod and its under a year old how can i prove this
Hi cantfindanything,
I am gathering you are trying to get an iPod repaired by Apple.
In the US for iPod Touch Generation 5:
Every iPod comes with a one-year limited warranty and 90 days of complimentary telephone technical support.
If you are trying to get a replacement or repair job, Apple will just need your Serial Number, found on either the back of your iPod Touch or in: Settings, General, About, Serial Number.
When Apple receives this number, their database will be able to show up your information including device purchase and activation.
To get a repair job/replacement, it is best to talk to Apple on the phone or go to your nearest Apple store to find out possible resolutions.
To contact Apple call:
1-800-MY-APPLE
You can also take the iPod into your closest Apple Store and give them your serial number and they will be able to help you: http://www.apple.com/retail/storelist/
Many Thanks for your question and Happy New Year!
iBenjamin Crowley -
I have a mid2009 MacBook Pro running Mavericks for which I have been using a USB WD HD for Time Machine. I'd like to get a wireless HD and start a new Time Machine backup for this Mac and retire the 5 year old WD drive. Can I start over?
no archive/ backup is perfect, HD clones can be set to make incremental additions, same as time machine however, though they are more time involved in doing so.
See the + and - of all data backup/ archives below and "spread it around".... or the "dont put your eggs all in one basket" philosophy.
Peace
Data Storage Platforms; their Drawbacks & Advantages
#1. Time Machine / Time Capsule
Drawbacks:
1. Time Machine is not bootable, if your internal drive fails, you cannot access files or boot from TM directly from the dead computer.
2. Time machine is controlled by complex software, and while you can delve into the TM backup database for specific file(s) extraction, this is not ideal or desirable.
3. Time machine can and does have the potential for many error codes in which data corruption can occur and your important backup files may not be saved correctly, at all, or even damaged. This extra link of failure in placing software between your data and its recovery is a point of risk and failure. A HD clone is not subject to these errors.
4. Time machine mirrors your internal HD, in which cases of data corruption, this corruption can immediately spread to the backup as the two are linked. TM is perpetually connected (or often) to your computer, and corruption spread to corruption, without isolation, which TM lacks (usually), migrating errors or corruption is either automatic or extremely easy to unwittingly do.
5. Time Machine does not keep endless copies of changed or deleted data, and you are often not notified when it deletes them; likewise you may accidently delete files off your computer and this accident is mirrored on TM.
6. Restoring from TM is quite time intensive.
7. TM is a backup and not a data archive, and therefore by definition a low-level security of vital/important data.
8. TM working premise is a “black box” backup of OS, APPS, settings, and vital data that nearly 100% of users never verify until an emergency hits or their computers internal SSD or HD that is corrupt or dead and this is an extremely bad working premise on vital data.
9. Given that data created and stored is growing exponentially, the fact that TM operates as a “store-it-all” backup nexus makes TM inherently incapable to easily backup massive amounts of data, nor is doing so a good idea.
10. TM working premise is a backup of a users system and active working data, and NOT massive amounts of static data, yet most users never take this into consideration, making TM a high-risk locus of data “bloat”.
11. In the case of Time Capsule, wifi data storage is a less than ideal premise given possible wireless data corruption.
12. TM like all HD-based data is subject to ferromagnetic and mechanical failure.
13. *Level-1 security of your vital data.
Advantages:
1. TM is very easy to use either in automatic mode or in 1-click backups.
2. TM is a perfect novice level simplex backup single-layer security save against internal HD failure or corruption.
3. TM can easily provide a seamless no-gap policy of active data that is often not easily capable in HD clones or HD archives (only if the user is lazy is making data saves).
#2. HD archives
Drawbacks:
1. Like all HD-based data is subject to ferromagnetic and mechanical failure.
2. Unless the user ritually copies working active data to HD external archives, then there is a time-gap of potential missing data; as such users must be proactive in archiving data that is being worked on or recently saved or created.
Advantages:
1. Fills the gap left in a week or 2-week-old HD clone, as an example.
2. Simplex no-software data storage that is isolated and autonomous from the computer (in most cases).
3. HD archives are the best idealized storage source for storing huge and multi-terabytes of data.
4. Best-idealized 1st platform redundancy for data protection.
5. *Perfect primary tier and level-2 security of your vital data.
#3. HD clones (see below for full advantages / drawbacks)
Drawbacks:
1. HD clones can be incrementally updated to hourly or daily, however this is time consuming and HD clones are, often, a week or more old, in which case data between today and the most fresh HD clone can and would be lost (however this gap is filled by use of HD archives listed above or by a TM backup).
2. Like all HD-based data is subject to ferromagnetic and mechanical failure.
Advantages:
1. HD clones are the best, quickest way to get back to 100% full operation in mere seconds.
2. Once a HD clone is created, the creation software (Carbon Copy Cloner or SuperDuper) is no longer needed whatsoever, and unlike TM, which requires complex software for its operational transference of data, a HD clone is its own bootable entity.
3. HD clones are unconnected and isolated from recent corruption.
4. HD clones allow a “portable copy” of your computer that you can likewise connect to another same Mac and have all your APPS and data at hand, which is extremely useful.
5. Rather than, as many users do, thinking of a HD clone as a “complimentary backup” to the use of TM, a HD clone is superior to TM both in ease of returning to 100% quickly, and its autonomous nature; while each has its place, TM can and does fill the gap in, say, a 2 week old clone. As an analogy, the HD clone itself is the brick wall of protection, whereas TM can be thought of as the mortar, which will fill any cracks in data on a week, 2-week, or 1-month old HD clone.
6. Best-idealized 2nd platform redundancy for data protection, and 1st level for system restore of your computers internal HD. (Time machine being 2nd level for system restore of the computer’s internal HD).
7. *Level-2 security of your vital data.
HD cloning software options:
1. SuperDuper HD cloning software APP (free)
2. Carbon Copy Cloner APP (will copy the recovery partition as well)
3. Disk utility HD bootable clone.
#4. Online archives
Drawbacks:
1. Subject to server failure or due to non-payment of your hosting account, it can be suspended.
2. Subject, due to lack of security on your part, to being attacked and hacked/erased.
Advantages:
1. In case of house fire, etc. your data is safe.
2. In travels, and propagating files to friends and likewise, a mere link by email is all that is needed and no large media needs to be sent across the net.
3. Online archives are the perfect and best-idealized 3rd platform redundancy for data protection.
4. Supremely useful in data isolation from backups and local archives in being online and offsite for long-distance security in isolation.
5. *Level-1.5 security of your vital data.
#5. DVD professional archival media
Drawbacks:
1. DVD single-layer disks are limited to 4.7Gigabytes of data.
2. DVD media are, given rough handling, prone to scratches and light-degradation if not stored correctly.
Advantages:
1. Archival DVD professional blank media is rated for in excess of 100+ years.
2. DVD is not subject to mechanical breakdown.
3. DVD archival media is not subject to ferromagnetic degradation.
4. DVD archival media correctly sleeved and stored is currently a supreme storage method of archiving vital data.
5. DVD media is once written and therefore free of data corruption if the write is correct.
6. DVD media is the perfect ideal for “freezing” and isolating old copies of data for reference in case newer generations of data become corrupted and an older copy is needed to revert to.
7. Best-idealized 4th platform redundancy for data protection.
8. *Level-3 (highest) security of your vital data.
[*Level-4 data security under development as once-written metallic plates and synthetic sapphire and likewise ultra-long-term data storage]
#6. Cloud based storage
Drawbacks:
1. Cloud storage can only be quasi-possessed.
2. No genuine true security and privacy of data.
3. Should never be considered for vital data storage or especially long-term.
4. *Level-0 security of your vital data.
Advantages:
1. Quick, easy and cheap storage location for simplex files for transfer to keep on hand and yet off the computer.
2. Easy source for small-file data sharing. -
How to supervise (and fix) using BPEL web services in AIA?
We have unbelievably many problems with using AIA & web services concerned. Is there any way of online monitoring using the web services, checking data/parameters provided and fixing what needed - before a disasters comes? The supervising layer should work WITHOUT the same environment (rather on the system level) in order to be on a qualitative much higher reliability level. I would gratefully appreciate any experience to help us from heavy problems...
Hello,
With one button you want to perform 3(Create, Update and Delete) operation
To create:
First check whether the data exist with full combination of Name,Desc and City.
If not exist you can execute the create function.
If exist, get confirmation to delete the item by pop up. Using item ID you can perform Delete operation
To Update:
How you want to update the item, by keeping unique value or combination of columns?
based on that you can perform the update operation.
Whenever you see a reply and if you think is helpful, click "Alternate TextVote As Helpful"! And whenever you see a reply being an answer to the question of the thread, click "Alternate TextMark As Answer -
I'm trying to do an Analysis of Power Line Hum and then fix.
I open STP, a multi track setup appears, I drag my file onto one of the tracks (though it's stereo it only appears on one track--odd), when I click on it it appears in the Film Editor window. I select the whole length of the file there, in the Analysis tab I check Power Line Hum and Analyze, it does, but everything at the bottom stays grayed out.
How does one fix things using the Analysis tab?
Thanks!Thanks for the tips, though I looked for Send and I don't see it.
And if I do figure out how to do it--is 2x clicking get you the same thing--I believe I was in an audio project when I first tried to analyze and fix and all fix options were grayed out then so how will going there now change anything?
Sorry, don't have the manual, but an audio file project is just where you have a big window on top and the Film Editor, etc tabs are blank, right?
STP is a very difficult app that doesn't seem to follow a logic I can comprehend. -
How to clean and fix up Macintosh 128k?
Hello,
I recently received an original Macintosh 128k (M0001), and would like to use it. I have the ImageWriter, mouse, keyboard, and disks. The mouse and keyboard have been cleaned, but I was wondering how/where I can get the Macintosh and printer cleaned. Anything else? I have tried booting up the computer (without disks), and luckily, no Sad Mac appeared!
So,is there anyone out there who is good with classic Macs?
Thanks!The original 128k Mac is very valuable, they're worth hundreds even in average condition. This one sold for almost $3000.
The sizzling sound may be arcing due to a failing high voltage (flyback) transformer. Charge attracts dust, which tends to be slightly conductive, which causes current to leak around the flyback and accelerate its demise. Simply cleaning all the black dust off the conductors may fix it, but when the internal winding insulation degrades it will eventually fail. Fortunately parts are readily available and not terribly expensive. When the flyback transformer fails it's easiest to simply replace the entire "analog / power" board, but the transformers are available too. CRTs themselves last practically forever - burn-in is the issue with them.
Classic Macs are easy to fix, but don't crack the case unless you are familiar with electronics and especially the high voltages used for CRTs. Apple used bleeder resistors but if it failed open you'd have no way of knowing.
I have not had a single problem with Imagewriter printers. No rubber degradation whatsoever. Vacuum out the dust once in a while and drop a very tiny bit of light machine oil on the carriage slide if it becomes dry. If it becomes dry linear scratches will appear. Avoid using alcohol on the platen. The print heads themselves will eventually wear out but they're easily replaced too. Replace the ribbons before they become too worn or you will accelerate the print head's demise also.
I routinely use a 24 year old Imagewriter II with my OS X Lion iMac. It's never needed any attention. They're bulletproof. -
General instability: how to troubleshoot and fix?
I've noticed increasing instability on my iMac. Most applications work fine, but when I shut down, often many applications will refuse to--and I'm prompted to "force quit" them, one by one. This happens with Word, Seesmic, iTunes, Address book, browsers--across the board.
Word seems to be the most unstable. It actually works fine, for the most part, but even during ordinary use I will often get the message that the application is not responding when I click on the icon. Usually I can use drop-down menus to keep on working--creating new files, and so on. But still it must be force-quit at the end.
Often when I have a number of windows open, the system will take a long time to respond to requests, delaying a "close window" command by 30 seconds, for example (with spinning ball).
I've repaired permissions, including booting from the OS X disk. I've also run repairs using diskwarrior, and inspected the hardware.
How can I troubleshoot and fix this cross-application instability?Use SuperDuper along with what you do now.
Add a Test user account on new clone of your system.
It does sound like corrupt prefs and cache files though as well as the chance of still having a directory or bad sectors.
I am a strong proponent of the SuperDuper plus Disk Warrior for system maintenance.
As for Word/Office, possible but I'll leave that to others.
And of course if you could really have two internal drives, system alone and 2nd for data or full user account so much the better. Newer iMacs can have an SSD and MacSales will add SATA or eSATA controller now ($169, in house) for iMacs.
But if you have FW800 that could do the trick perhaps.
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