HT204088 I AM SEEING CHARGES TO MY ACCOUNT THAT I DIDNT MAKE
I am seeing several charges to my account that I did not make. I bought one song I see charges on 2/26 for 11.74, 2/27 for 10.69 3/4 for 10.69 3/5 for 17.09 3/6 for 16.03. I want my money back
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you didn't make the purchases, and nobody else has access to your account or devices and made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT201359 there is a charge on my account that i didnt make
There is a 7.53 charge that i didnt make
You haven't made any in-app purchases or have any auto-renewing subscriptions ? If not then you can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204088 i have a charge on my account i did not make nellie holt the order no mivzvxtl9x
I Nellie Holt got a charge on my account that I did not make
for 24.95at the 1 tunes store order no m1vzvxtl9x i like to get this settleiTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT204088 i am disputing a charge on my account that I didnt purchase
please let me know how to get the credit for the charge that made to my credit card. i never download any thing.
thanksIf your positive you didn't make the purchase and neither did anyone in your house, then you should be contacting your credit card company to dispute the charge. You should also change your iTunes Store account password and security questions.
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HT201359 I need to change my password & I've had charges on my account that I did not request
I need to change my password & I have charges on my account that I did not request
Start here for information about managing your iTunes account.
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Plm with itune that someone order from my account that i didnt order
hello
i got 2 email that someone order itunes gift card in my email that i didnt order plus visa show that order is not my pls delete this 2 order in my accoundApple itself does not respond to questions on the Apple Support Communities forums. Responses come from other Mac users like yourself.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Change your account password and make it a hard one. Contact Visa about fraudulent charges. -
HT204088 how to remove charge card from account
How do I remove a charge card from my account
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Something was charged to my account that I didn't buy
Not sure how this happened, but I did change my password and immediatly disscociate my visa. Its only a .99 cent charge, but I still didn't make that purchase. Is there a way to see where my account was compromised from? Also need to be refunded for that purchase I didn't make. The app charged is motion X GPS Drive
It sounds like an authorisation charge, the test charge Apple makes to check the validity of an account. As you have made changes to your card and passwords it could be expected. It will normally be removed within a few days.
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I keep getting charged for purchases that are not mine. I don't know where they are coming from and I checked my childrens accounts. Where could they be coming from?
Hello there duxmania,
Thank you for using Apple Support Communities!
I have a couple of recommendations for you here. First for the purchases that you did not authorize, I would reach out to the iTunes store support directly.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You may also want to change your Apple ID password.
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
Regards,
Sterling -
There are charges to my account that I didn't make
There were charges make on my iTunes account who do I call to get it figured out
Start here... http://www.apple.com/support/itunes/contact/
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I have charges on my account that I did not approve. Someone please contact me.
I was charged double for a purchase I made. Can someone please contact me.
Welcome to the user to User Technical Support Forum provided by Apple.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My kids used my phone and put a charge of $99 dollars in a game. How do I get this charge reversed? Seems a little extreme that they put an auto charge in a kids game.
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
You can set up your device to require a password for purchase from the app store either immediately or after 15 minutes of being previously used. (Settings > General > Restrictions > Allowed Content > Require Password)
More often than not this stops unwanted purchases by others, but does not stop In-App purchases, to disable In-App purchases, go to Settings > General > Restrictions > Allowed Content > In-App Purchases > Off. -
Hello
If you believe that you have been hacked, then change your password and alert your credit card company (discuss reimbursement with them).
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HT204088 how to i get refunded for things that i didnt buy?
I checked my bank acct and there were charges from itunes looked at my order history and there we charges that we did not make> what do we do to get a refund?
If you didn't buy the items (including in-app purchases and auto-renewing subscriptions) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Something on my account that i didnt want
my i tune card credits is wrong
cmeyer87.cm wrote:
my i tune card credits is wrong
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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