HT204088 I am trying to talk to someone personally that can tell me about two charges that not only I can't the results of, but don't remember buying!
How do I actually talk to someone physically.........grrrrrrrr
You don't. There is no teleohone support.
Contact them like everyone else.
Apple - Support - iTunes - Contact Us
Similar Messages
-
my phone has just gone dead need to revive my phone, someone calling me can hear the dailer tone but i am not able to hear any ring, kindly suggest. the monitor is all blank
Thank you so much you really hepled, my phone is working again phew!!!
-
I ordered a product for teacher twice by error, of course because there is no reason to pay for the some product in the same time.
I need to know how to cancel one of them.
I am trying to talk with someone since last week.
Adobe Creative CloudCancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I have been receiving charges from apple itunes and nothing has been purchased. When I look at the charges on my online banking a phone number is provided, but when I call that number it tells me to go to the web site. Trying to talk to someone live is a nightmare. How do I get ahold of someone to help me with these charges before they start to really negatively effect my bank account?
You've checked the purchase history on your account to see what app(s) they are from ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases. And you haven't got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
If you haven't made them, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My debit card kept getting rejected by my iTunes account, it there an issue with iTunes? I have been using the same Card since very long time. I downloaded the iOS 8, can I talk to someone so I can get this resolve?
Apple is not here. Contact Apple to resolve your issue:
iTunes Support WorldWide
or
iTunes Support by eMail ww
Cheers,
GB -
Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.
Hi ale.vica,
You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
1. Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
2. Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
3. Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
4. Go back to Settings>iCloud and sign on with your current ID and password
That should take care of your issue!
Cheers,
GB -
My iMac won't start up, or wake from sleep. I've tried everything, except for reinstalling the SO-DIMM memory modules. Still, my iMac will not wake up. Turning it on, you can hear the fan run, but the display stays dark. Any ideas what to do? Thanks!
Mac doesn't boot
Can you hear the fans and hard drive and see the white boot screen? Flashing question mark? The circle just runs and nothing happens? Only black screen and nothing else? These can be very helpful to diagnose the source of the problem. [1]
Flashing question mark [2]: This is usually a sign of a failed hard drive. This indicates that boot up volume can not be found.
Black screen: This is usually a sign of a failed logic board. There is no single reason for this and this may be caused by failed GPU, screen, CPU or RAM.
Circle of death/no circle/blue screen: This is usually a sign of a hard drive failure. This may NOT be a dead hard drive, just broken permissions or something
Gray screen/Apple logo/spinning gear or globe/prohibitory sign/folder with flashing question mark [3]: This could be a sign of faulty hardware but more likely a software issue, i.e. broken permissions, failed software update, etc.
[edit]
What to do
First, hold down the option key (also known as the alt key) just after you've pressed the power button. This should show all the available options to boot from, so if you have Windows installed through Bootcamp or a disk in your SuperDrive, you should be able to see them along with your OS X drive/partition. Select the OS X partition with arrow keys and press enter. Startup key combinations
If that doesn't help continue doing the steps from below:
1. SMC reset [4]. Shut down and unplug all cables including power cord for at least 30 seconds and then plug in power cord and keyboard/mouse.
2. PRAM reset [5]. Hold down option, command, P and R while booting. Start it when you hear the sound and don't let go before it reboots.
3. Safe boot [6]. Hold down shift while booting to boot into safe mode. If this works, open Disk Utility from Utilities and repair your permissions and verify the disk
4. Hardware test [7]. Insert the install disk (disk 1 in Mac which shipped with OS X 10.5.4 or earlier, disk 2 if shipped with OS X 10.5.5 or newer) and hold down "D" before the grey boot screen opens. Follow on screen instructions
5. Boot from install disk. Boot from the disk that came with your Mac. Hold C while booting. Select Disk Utility from top bar and repair permissions and verify the disk. Reboot normally and see if it works now.
6. Boot from another Mac (Firewire target disk mode). Connect the machines with a Firewire cable. Power on your Mac and press T. Select the other Mac's hard drive. Download the current OS X combo update. Run the combo update installer and select the drive that won't boot as the destination.
7. "Repair" OS X. Boot from the install disk as in point 5. and reinstall OS X. This should NOT erase any data, just replaces the system files which may have caused your booting problem. Now install the latest combo update for OS X and repair permissions on your drive with Disk Utility.
7.1. Install OS X into an external hard drive and then boot from it [8] and try to copy your data from the hard drive before proceeding. If you have done a backup recently, you don't have to do this.
8. Restore OS X from Time Machine backup. Boot from the disk that came with your Mac and choose the Time Machine restore option. This step will lose any changes made since your last backup but the system and your data will be put back to exactly as it was on that date.
8.1 Reinstall OS X. Boot from the install disk as in point 5. and select Disk Utility again. Now erase the whole hard drive and install OS X again. If you had a Time Machine backup and step 7 worked you don't have to do this. -
mac book running slow I tried etresoft but not sure how to inturpret the results any help would be so awesome, thank you
Problem description:
Computer started running very slowly, when I type there is a delay and internet connection is very slow although it is not the wifi connection because it is running well on all other computers, phones, ect.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:02:27 PM HST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 640
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 24 days 0:56:6
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (422.45 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[unknown] com.Affinegy.InstaLANd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
AdobePDFViewer: Version: 10.1.3 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
22% iTunes
5% ReportCrash
2% WindowServer
1% Microsoft PowerPoint
1% Google Chrome
Top Processes by Memory: ℹ️
241 MB Google Chrome
137 MB Google Chrome Helper
107 MB Microsoft PowerPoint
103 MB Dropbox
94 MB mds
Virtual Memory Information: ℹ️
440 MB Free RAM
2.27 GB Active RAM
536 MB Inactive RAM
1.05 GB Wired RAM
8.03 GB Page-ins
908 MB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 12:01:57 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
Mar 28, 2015, 12:01:36 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
Mar 28, 2015, 12:01:36 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
Mar 28, 2015, 12:01:25 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
Mar 28, 2015, 12:01:14 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
Mar 28, 2015, 12:01:14 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
Mar 28, 2015, 12:00:31 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
Mar 28, 2015, 12:00:20 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
Mar 28, 2015, 12:00:20 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
Mar 28, 2015, 12:00:10 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
Mar 28, 2015, 12:00:10 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
Mar 28, 2015, 11:59:59 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
Mar 28, 2015, 11:59:47 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
Mar 28, 2015, 11:59:38 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash
Mar 28, 2015, 11:59:29 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
Mar 28, 2015, 11:59:20 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
Mar 28, 2015, 11:59:09 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
Mar 28, 2015, 11:59:09 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
Mar 28, 2015, 11:58:57 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
Mar 28, 2015, 11:58:57 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
Mar 28, 2015, 11:58:45 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115845_[redacted].crash
Mar 28, 2015, 12:01:45 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
Mar 28, 2015, 12:01:45 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
Mar 28, 2015, 12:01:03 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
Mar 28, 2015, 12:00:54 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
Mar 28, 2015, 12:00:54 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
Mar 28, 2015, 12:00:42 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
Mar 28, 2015, 12:00:42 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
Mar 28, 2015, 11:59:47 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
Mar 28, 2015, 11:59:29 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
Mar 28, 2015, 11:59:20 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
Mar 28, 2015, 12:02:18 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120218_[redacted].crash
Mar 28, 2015, 12:02:06 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
Mar 28, 2015, 12:02:06 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
Mar 28, 2015, 12:01:57 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
Mar 28, 2015, 12:01:25 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
Mar 28, 2015, 12:01:03 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
Mar 28, 2015, 12:00:31 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
Mar 28, 2015, 11:59:59 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
Mar 28, 2015, 11:59:38 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crashUpdate your Belkin router software along with Affinegy software.
-
Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance
You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it. -
I purchased the teacher and student lightroom 5. I put in my code and uploaded my evidence to show that I am a teacher. I am guessing it was sent through to someone. How do I know when I can use the software? I don't understand what to do next.
Please refer below link for more information
Education FAQ -
Help, i am trying to print my JPEG file that i created in photoshop at a photo lab but it is coming out like an X-ray. I have printed these files before so i have no idea what i am doing wrong.
Could it be something i have done in my settings?
or when i am saving the file to JPEG?Basically you're approaching this the wrong way around. What you need is the extreme sections to be quieter, not louder. The problem with moving the lower end of the audio is that you'll move the noise floor too, and get what's generally referred to as a 'pumping' effect. So what you do is to use a compressor to tame the peaks, and leave the lower level sound alone. When you've done that, you amplify (or normalize to a level you can determine) the whole signal. So the noise floor will be higher, but constant and not pumping. 'Match Volume' is a completely different tool for setting the overall levels of different tracks so that they sound approximately the same - it doesn't even begin to do what you want.
If it's music you are treating, then I'd almost certainly use the multiband compressor, because you get less artefacts with this. You need to experiment with the threshold levels, and almost certainly not use a massive compression ratio - 3:1 or 4:1 should be sufficient (although it's hard to tell without actually hearing the audio). You can tell what it's doing at any given point because the downward meter indicates how hard it's working. In theory you can apply make-up gain with it as well, but personally I leave that until everything's treated and use the 'Normalize' tool to set an absolute max level. -
I am trying to download Tap Tap Revenge on my new Ipad air..however..i searched for it in the App Store but there are none...help please..i really love this game! Is there something wrong with my App Store or my ipad??
It looks like the app is not currently in the App Store, I can't find it in the UK nor US stores.
If you had previously downloaded it then do you have a copy on your computer's iTunes so that you can sync it to your iPad ? -
I use photoshop CS3. Shortly, when I try to use one of the tools, they react only with the eraser. So I cannot use the other tools. I tried to reset in general preferences all warnings. Then I can use the tools again, but with the next picture I get stuck with the eraser again. What can I do? Joost van Santen
Have you tried resetting all tools?
-
I'm trying Facetime with my Mac Mini with OS 10.7.5 and an Acer H243HX monitor (w/ HDMI, USB). I can get the webcam-in , but even with settings in Sounds set to have the input come through the Acer monitor, I still cannot get any sound input into the Mac. Any suggestions or ideas? Thanks!
I'm trying Facetime with my Mac Mini with OS 10.7.5 and an Acer H243HX monitor (w/ HDMI, USB). I can get the webcam-in , but even with settings in Sounds set to have the input come through the Acer monitor, I still cannot get any sound input into the Mac. Any suggestions or ideas? Thanks!
-
Trying to download Photoshop Elements 9 on to my tablet. I have my S/N. I down loaded the files –PhotoshopElements_9_LS15 – but can not open.
you need both the 7z and exe files. put both in the same directory and click (or double click) the exe.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
Maybe you are looking for
-
Help Required Regarding - SAP Job names using R3 data flows
We are calling a set of SAP Jobs using R3 data flows in data services. When ever a job fails we first kill the active SAP jobs by logging into SAP and then restarting the Jobs. There are about 100 odd SAP jobs that we call using these Data services J
-
We have bt infinity and good network coverage in the home. Recently we converted the garage and cannot pick up the signal from that room. This is now my sons bedroom and he has an Xbox and iPad which he normally uses wirelessly but now cannot. Is the
-
How to implement Trading Partner Directory (STPD) ???
Hi, I need to implement the trading partner directory to fetch all the companies from ECC server. I am nt sure how do I implement it. I read thru the SAP help but could not get much out of it. Pls help if any of you have done a custom implementation.
-
Hi All, We are migration from a legacy system to B1 V9.0. We need to import the sales order with a order total that is different from what the calculated value would be, if the order was created manually with the Items. What we expect to see is that
-
Inserting logo based on Company Code in Adobe Forms
Hi All, I need to insert three different logos in adobe foms based on company code. Please help. Regards, Sreelakshmi