HT204088 i bought in-app purchases and it charged me 3 times, but got the product once, help!

ok so i went on sims freeplay, and tried to purchase simoleons but an authorise payment thing blocked me, i filled this form out again and again but it kept saying that the payment method was wrong or something, finally figured out what was wrong (security code) and now i have had the reciept and it has charged me 3x but only recieved the one 'handful of simoleons'.
I clicked report the problem but itunes sent me here to apple support, where do i contact apple billing issues?? thanks guys

Turn off subscriptions Jadine > iTunes Store: Purchasing and managing auto-renewing subscriptions

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I have bought an Item from apple store Called "Scarry Tribes , 19,999 sale ! . from develober Called "XYRALITY GmbH" Type: In App Purchase , and no thing added to my Account in the Game !!?

I have bought an Item from apple store Called "Scarry Tribes , 19,999 sale !" . from develober Called "XYRALITY GmbH" Type: In App Purchase , and no thing added to my Account in the Game !!?
and if you cam Help Me I'll Copy the Invoice or Order number .. !

While I am no fan of Best Buy and would not buy a lightbulb from them I doubt you issues have anything to do with your iMac and more to do with your lack of experience and simply getting bad advice. Judging by you post I suspect you have loaded your computer down with a lot of crapware and that has caused it's problems. For example running antivirus apps on a Mac not only is a waste of time, it's a waste of money, system resources and will eventually create more problems that it solves. Please begin educating yourself on the subject by reading Thomas Reeds articles on the subject, Thomas is a frequent and knowledgeable contributor to these forums. You can find his webpage at http://www.reedcorner.net/tech-guides/
The good news is here are absolutely no, zero, zippo viruses for OS X. There are other types of malware available (for example trojans) however they differ greatly from viruses in that the use has to download and install them, whereas viruses do not work that way. OS X is not like MS Windows and is extremely secure.
My suggestion at this point would be to clean your computer of the crapware (including antivirus apps) however before doing so please download and install EtreCheck and post its report. Then we can see how your computer has been configured and begin to give you some advice on the next steps.

I'm trying to make an in app purchase and it keeps telling me to come to the support page but I can't figure out why it won't let me do it

I'm trying to make an in app purchase and it keeps telling me to come to the support page but I can't figure out why it won't let me do it

And I have gone to the support and it was no help

I am trying to make an in-app purchase, which I have done many times, but now I am being told to go to Apple Support. What do I do?

I am trying to make an in-app purchase, which I have done many times, but now I am being told to go to Apple Support. What do I do?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
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How do you burn videos taken with myIphone and stored on my computer to a DVD disc. I purchased and tried using RealPlayer Plus 16 but got error message saying "unsopported media type"? I alos tried using Real Players file converter with no success!

How do you burn videos taken with my Iphone 4S and stored on my computer to a DVD disc. I purchased and tried using RealPlayer Plus 16 but got error message saying "unsopported media type"? I also tried using Real Players file converter with no success! Thanks in advance for any help you can give!

Probably the OP is no longer paying attention to this unless the OP is subscribed to this discussion. While not really an iPhone question I guess using an iPhone to produce the movie which then needs taking to the next step makes this as good a starting place as any unless you happen to know enough about what to do to determine in which forum to post. A suggestion in that direction would help.
Anyway, Apple is backing off from supporting optical media. It also depends upon what you mean by "DVD". A DVD is just an optical disc which can support different file formats, but many people think it means a movie disc you can put in your TV. Producing a movie disc requires special iDVD authoring software Apple used to sell but stopped several years ago. I don't know if the old versions work under newer systems. There's also the free Burn application which authors DVDs but takes a bit of learning and has nowhere near the features of iDVD.
If the OP means simply burning the transferred movie files to a DVD for archiving in computer format you don't need special software for that; its built into the operating system File > New Burn folder etc.

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT201304 what can i do if i paid for an in app purchase and was charged but never recieved it ?

I paid and was charged for an in app add on but never got it>

ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

TS1424 i did not get the in app purchase i made on my itunes account but got billed

need help to find out how to get an itunes reversal on an in app purchase that i did not receive

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

My iphone 5s died finaly. after 3 weeks with blue screen, yesterday morning it finaly died. changing the screen and ic charge it turned on but i the blue screen is my concern.nobody knows whats the problem to solve it. please help. i am really depressed.

m i 5s d f a a 3 w i t o . c l a i c b i h a o w b s o d . i l i I a t r i s e. c b h m. i s d a l m p.

WHAT?

I paid for the textfree 100 minutes and it charge me 3 times?!?!

i just wanted to get 100 minutes and it charge me three times but i didnt get any more minutes

Hi tweedy41,
Pleasesee Adobe ID, sign in, and account help. You'll need to Contact Customer Care to have your accounts reconciled. I was able to find the account under the same email address that you use here in the forums. It looks like you ordered a subscription today, but that order hasn't processed yet.
A Customer Care agent should be able to help you get things sorted out.
Best,
Sara

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

Movies cannot be reloaded (like you can with Tv shows, music, apps) and as such are not stored in your purchase history.
If you had a problem with the download you can contact iTunes
http://www.apple.com/support/itunes/

I bought an app Camera and it is installed in both IPhone4S and mini IPad, now I have also one IPhone 5s and this app doesn't look like I have purchased it yet.

I bought an app Camera+ and it is installed in both IPhone4S and mini IPad, now I have also one IPhone 5s and this app doesn't look like I have purchased it yet.
If I want to install I have to buy it again. Please, somebody has some advise?
Thank you.

Sorry, maybe I didn't express myself well.
I have the same Apple ID in the 3 devices, iPad mini, iPhone 4s and iPhone 5s. In the 2 first the app camera+ is installed, but it is the unique app that doesn't show up in my purchased items in the iPhone 5s. If I want it I have to buy again. I really didn't understand what happened that I can't install it free again.
Thank you.

HT4009 Do you understand me ? I want money back.Because I have problem with LINE In App Purchase.And no one try to resolve this problem.And the answer of NEVER LINE JAPAN they don't have responsibility.I think it will be effect with APPLE image also.I wan

Do you understand me ? I want money back.Because I have problem with LINE In App Purchase.And no one try to resolve this problem.And the answer of NEVER LINE JAPAN they don't have responsibility.I think it will be effect with APPLE image also.I want you to help me everyways to refound my monet back.Could you?

Contact iTunes Store Support.

I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities

HT204088 i bought in-app purchases and it charged me 3 times, but got the product once, help!

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