HT204088 i can not open itunes and app store in settings on my ipad mini

I cannot open my Itunes or App store on my ipad mini so I am unable to sign in to apple

iOS Reset -
Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.

Similar Messages

  • Why can't i open iTunes and App Store in Settings Menu on iPad Mini IOS 7.1.2?

    Why can't I open i Tunes and App Store in Settings Menu on iPad Mini IOS 7.1.2?

    What happens when you try?
    Have you tried restarting or resetting your iPad?
    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    No data will be lost.

  • Why can't I open iTunes and App Store on my brand new iPad mini.

    Why can't I open iTunes and App Store on my brand new iPad mini.

    Have you set up an iTunes account?
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
     Cheers, Tom

  • My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for 3 hours black screen whit turning wheel. any I deas what too do?

    My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for now for more that 3 hours black screen whit turning wheel. any I deas what too do

    See Here for
    iPad Basic Troubleshooting
    http://support.apple.com/kb/TS3274
    Unresponsive iPad
    http://support.apple.com/kb/TS3281

  • I can open iTunes and app stores but don't open!!

    I can open iTunes and app stores but don't open!!

    Hi BarbiJ,
    Thanks for using Apple Support Communities.  I would recommend rebuilding the iPhoto library per this article:
    iPhoto 6 and later: Rebuilding the iPhoto library
    http://support.apple.com/kb/ht2638
    To rebuild the iPhoto library:
    Quit iPhoto if it is open.
    Hold down the Command and Option keys on the keyboard.
    Open iPhoto.
    Keep the keys held down until you are prompted to rebuild the library.
    A dialog will appear with rebuild options. Select the options you want to use.
    Click Rebuild to begin the rebuild process. This may take a few minutes to complete.
    Cheers,
    - Ari

  • I cannot open iTunes and App-Store despite WLAN connection

    I cannot open iTunes and App-Store on my iPad despite WLAN connection

    Hey andywack,
    If you are unable to connect to the iTunes Store with your iPad, try these steps:
    Can't connect to the iTunes Store - Apple Support
    http://support.apple.com/en-gb/HT201400
    Regards,
    Judy

  • I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro

    Help...
    I can not open the mac app store in any way from my mac book pro
    please help

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Can't open mail and app store. I've tried to reinstall Maveriks using recovery but I get a message that I can install using my apple ID. Any help??

    Can't open mail and app store. I've tried to reinstall Maveriks using recovery but I get a message that I can install using my apple ID. Any help??

    Disable your antivirus and firewall, and try again.

  • How do I change my iTunes and App Store Review Nickname using an iPad 2?

    How do I change my iTunes and App Store Review Nickname using an iPad 2?

    See  >  Change your iTunes Store country
    Here  >  http://support.apple.com/kb/HT1311

  • When I use my iPhone and go into the iTunes  Store Search,  it clocks/gets-stuck in Loading.  Also if I select iTunes and App Store in Settings, nothing happens.  Any advice?  Thanks.

    When I use my iPhone and go into the iTunes Store Search, it clocks/gets-stuck in Loading.
    Also if I select iTunes and App Store in Settings, nothing happens.
    Any advice?
    Thanks.

    I guess no advice.  Thanks anyway.

  • Can not use itunes or app store

    When i open this aplications there is a message saying that it can not conect to itunes/app store but my id is open and i have internet, thanks

    1. Check time and time zone settings
    Settings>General>Date &Time>Set Automatically>On
    2. Sign out and sign in again
    Settings>iTunes and App Store>Apple ID>Sign Out

  • After upgrading to iOS 8 I can not open iTunes and iTunes store. Furthermore I cannot even update my app like Facebook etc

    I Upgraded my iPad mini with retina screen 16 GB to iOS 8. I'm facing weird issues..i can't open iTunes , itunes store and can't upgrade app which I have downloaded..furthermore my iPad became slow..I don't understand what to do...please help me

    Hey ahmedfromtanta,
    Thanks for the question. After reviewing your post, it sounds like trouble with Wi-Fi. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iOS: Troubleshooting Wi-Fi networks and connections
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Can't open iTunes  or app store on ipad 2.message re:certificate coming up

    Can't connect to iTunes or App Store .Message coming up saying server invalid

    Hi,
    Launch iTunes. From the menu bar click Store / View My Account then click Edit Payment Information. Make sure the Security code is available the click Done.
    Then from the menu bar click iTunes / Preferences then select the Advanced tab. Click Reset cache.
    Try updating or installing apps. If you still have problems, follow the instructions here for Restoring your iPad
    Carolyn
    Message was edited by: Carolyn

  • I can log into iTunes and App Store but NOT iMessage. What gives?

    I'm currently using Wifi with my 3rd gen iPad. iOS 6.0.1. I'm not home so I don't have access to my iMac (actually currently at 30k ft somewhere over Virginia :) ).
    Anyway, I can log into iTunes, access the App Store, sign out of those, log back in. No prob. I used my appleID and pass to write this message. But I cannot get into Imessage, and I can't figure it out!
    I get an error saying: "could not sign in. Please check your network connection and try again." If I try to make a new appleID, imessage thinks and thinks...nothing happens.
    This isn't a new issue, it's been like this for quite a while, since upgrading to iOS 6 months ago. How can I get into imessage on my ipad? For what it's worth, it works fine on my iPhone.
    Would appreciate any help!

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

  • Hi I can't buy game add on for any games need help I can buy from iTunes and App Store but not from games

    Hi need help with cant buy game add on can buy from iTunes but not any game add on need help

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

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