HT204088 I can't see my old purchase in my accout

Dear Sirs,
I was change only my password for security ressons after that I can^t see my old purchase in my account.Additionaly when I am trying to UPDATE frm Iphone and Ipad2 ''Not connect to the App.Store'' warnning sign on my screen.WHAT IS THAT  this is a  big problem.As far as I know many customers same problem in my country.How do I update the applications I've purchased?I need very urgent for this problem.
Best Regards
Melih AKKOÇ

Go here:
https://expresslane.apple.com/GetproductgroupList.do
Talk to iTunes Store support as we are only forum users here.
Avoid posting any account details here.
AC

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