HT204088 I cannot find my redeem code

I have  $ 14  credit for music purchase. I cannot redeem it. Because I don't have the redeem code or download number.

I'm not entirely sure what you mean. If you have a credit then is it not already on your account, or do you mean that you haven't yet redeemed it onto your account ? An iTunes gift card only needs to be redeemed once onto an account, after you've done that you shouldn't need to re-enter it (I've never been asked to re-enter any of mine).

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