HT204088 I do not see any email from Apple for a purchase that shows up on my credit card. How can I get a credit for a charge I see do not see in my history but shows up on my cc?

I do not have an email from Apple for a charge that shows up on my credit card statement. I also do not see a charge in my history for this amount. How can I dispute the charge?

If nothing shows on the purchase history on your account, and you only have the one iTunes account that the card has been linked to and it's not a temporary store holding charge (you haven't changed your card details on your account ?), then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
But if nothing shows on your purchase history then you should also consider contacting your card issuer.

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I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

I have an itunes account without credit card.How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc

I have an itunes account without credit card. How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc?

Changing Account Information
http://support.apple.com/kb/HT1918
Apps Store FAQ
http://support.apple.com/kb/HT4461
iTunes Store FAQs
http://support.apple.com/kb/ht1689
http://www.apple.com/support/ipad/applications/

I opened my iTunes and most of my music was gone, it said "Previous iTunes Libraries" at the top and had playlists from a few years ago (that I've long since deleted). How can I get my old library back?

Please help!! About a week ago I opened my iTunes to find that all but 200 something of my songs were missing (I had 1,000 something the day before) and all of my current playlists were gone. They've been replaced by playlists that I had nearly four years ago and have long since deleted. It also says "Previous iTunes Libraries" at the top. I am SO frustrated because everything is gone!!!

Nevermind, once I posted this topic it gave me some helpful related topics on the side and I found my answer! Would have been nice if it could have given me those before I posted this!!! Anyway, if anyone else sees this and is having the problem, press and hold the Shift key while double clicking to open itunes on your desktop, then it will ask you to select a library and just choose the one with the most recent date!! (Use the Opt key instead of Shift for Mac users). I owe alot of thanks to the person on the board that helped me, been frustrated for DAYS!!! THANK YOU!

I tried making a new Apple ID for my official iPhone device and found that my official email ID is already taken (although I don't remember taking the same). I have trying to reset my password since last 3 days but I'm not getting any email from Appl

Despite requesting several times through iforgot, I have not received any email from Apple support on my official email address.

try this...
Apple ID: Contacting Apple for help with Apple ID account security
ÇÇÇ

I forget the secret answer of questions asked by account. I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple. please help.

I forget the secret answer of questions asked by account.
I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple for the restoreing my secret Ques Answer
please help.

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

Can not send any email from IPhone 5, I get......A copy has been placed in

Can not send any email from IPhone 5, I get......A copy has been placed in
your Outbox. The sender address "jvcrews@" has been rejected
by the server.
<Email Edited by Host>

I have the same problem, but I can send and receive e-mails from my home base. When out of the range of my home I get this message: "
A copy has been placed in your outbox. The sender address: "[email protected]" was rejected by the server."

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

Play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

Recently Iam purchased a Iphone from U.S, but iam residing in India, so can any body tell me in india how can i get support as my phone charger is not working from where in india i can replace i

Recently Iam purchased a Iphone from U.S, but iam residing in India, so can any body tell me in india how can i get support as my phone charger is not working from where in india i can replace it

gosharma wrote:
What if we have Applecare? Applecare is worldwide. Isnt it?
Not on an iPhone.

I wont to fix my old id account my email is and when you whant to reset the password i dont recieve any email from apple id and when you answer question about your birth date it says not file is found.

When i try and reset my id account it says it has been blocked for security reason. When you answer question about your birth date no souch record found and when i resset it by email io dont recieve any email from apple id reseat password. can anyone hep me ?
<Email Edited by Host>

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312

I forgot my apple id password so i create a new one. the problem is i cant remove my first apple id because any time i tried to reset my password i never received any email from Apple.now the problem is my iCloud and ... have problem on my iPhone????

I have a problem with my I phone5 . after i bought an iPhone6 and i joined it to my iTunes , the same problem happens to my new Iphone.
i thought with the new Apple ID the problem could be solved. so i create a new Apple ID. now i have 2 I Phones with the same problem means i can't remove my first Apple ID because any time i try to reset my password and delete the Apple ID i don't receive any Email from APPLE .
Please HELP me. i would be very appreciated .
thank you very much.

Hello ba.t,
After reviewing your post, it sounds like you tried to reset the Apple ID password but did not receive the email. I would recommend that you read this article, it may be able to help the issue.
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone' The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library?

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone'. This is at the end of all the other tabs like info, ringtones, music etc. The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library? It doesn't sync either.

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

Thunderbird has just duplicated x 2 every message in my inbox but not in any other folder. It's the fourth time it's done this so how do I get rid of them?

Thunderbird has just duplicated x 2 every message in my inbox but not in any other folder. It's the fourth time it's done this so how do I get rid of them?
I've just tried downloading two addons to try and fix this from the forum but one wasn't compatible with Firefox 28 and the other started downloading something very dodgy to do with .xpi file converters.
So any help would be great, thanks.

first you have an anti virus problem... duplicated message almost always occur through one of two reasons. Anti virus program barfs on a message (relatively common) Server side message corruption (becoming more common, particularly at Yahoo)
Turning off anti virus checking will generally allow the message that causes the issue to download. logging into the webmail portal and deleting what you think looks like the "next" message to download will usually fix corruption that causes duplication of downloads.
Now to the cleanup.
This add-on should do that for you https://addons.mozilla.org/en-US/thunderbird/addon/remove-duplicate-messages-alte/?src=search

HT204088 I do not see any email from Apple for a purchase that shows up on my credit card. How can I get a credit for a charge I see do not see in my history but shows up on my cc?

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