HT204088 I have been charged for apps from China I did not purchase

I have been charged by Itunes for apps from China I did not purchase I hit report a problem but it sent me in circles, what do I do?

Hi..
You can report fraudulent charges to Apple here > Apple - Support - iTunes Store - Contact Us
And if you have not already done so, change your Apple ID password > How to change your Apple ID password

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I have been charged for music/downloads that I did not buy. Help?

I noticed that my account was charged for several downloads that I did not purchase. How can I straighten this out so I can purchase downloads. Has someone hacked onto my account? Should I cancel my credit card? Yikes!!
G4 Mac OS X (10.4.8)
G4 Mac OS X (10.4.8)

Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. They should then issue a credit to your account.
And you might want to change your password to your iTMS account, just in case someone has indeed gotten access to your account.

I have been charged for apps i did not download

I have been charged for apps Idid not download.

This happend to me too. 10:30 am on March 4 an app was purchased, using my store credit and charging the remaining amount to my bank. I don't even have a smart phone that has apps. I have sent a request to Customer Service. Itunes has a security problem.

HT203167 I am trying to download songs onto my PC it gets to about 85% download then my computer crashes. When I look in my account I have been charged for the items but it has not downloaded and there are no available downloads??

I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

HT204088 i have been charged for something i didin't perchase

has anyone noticed charges on their credit card statement from itunes but you never purchased anything?

If you believe that your account has been hacked, then chamge your password and alert your credti card company - ask them about reimbursement.
itunes has no telephone suuport. If you would like to contact them, click Support at the top of this page, then click the link under Contact Us.

HT3702 I have been charged for a song but it does not show in purchased library. What do I do?

I purchased a song, an error occured...Now in the itunes store I can't purchase the song because it says its already purchased...but It is not in my library..
What do I do?

Hey there jessaq!
I have an article for you that will help you to redownload any previous purchases you have made. The article can be found here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for using the Apple Support Communities!
Cheers,
Braden

Next steps? I have been billed for a movie rental I did not make

The receipt is dated today and I have not used my Apple TV for a few weeks...
Has my account been hacked?
The email subject line is
"Your receipt No.13108704xxxx" (my x's) with the date stamp of
November 6, 2014 at 2:19 PM
WHat at are best next steps for me?

Is the email from Apple e.g. it's not a phishing attempt to try and get your account and payment details (there are a number of fake purchase emails doing the rounds) ? You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store - Apple Support.
If it shows there and you didn't rent it, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have been billed by I Tunes and I did not purchase any

I did not purchased lately in Itunes and I was billed. What to do?

Contact iTunes Support: http://apple.com/emea/support/itunes/contact.html.

TS1702 I HAVE BEEN BILLED FOR APPS I DID NOT ORDER , ANYONE ELSE EXPEIRENCED THIS?

I HAVE BEEN CHARGED FOR APPS WHICH SHOULD HAVE BEEN FREE, THIS HAS HAPPENED TWICE NOW, I FEEL MY DETALS ARE NOT AS SECURE AS APPLE MAKE OUT, HAS THIS HAPPENED TO ANY ONE ELSE? HOW DO I REMOVE MY CARD DETAILS? I FIND THE WEBSITE VERY CONFUSING AND UN HELPFUL.

Go to www.apple.com/store . In the right upper area, directly under "support" you should see a link for "account". Select "account home", and sign in with your Apple ID. You can access are your billing information here.
If you are looking for a refund for the purchases, you must request this from the support web site for the itunes or app's store. Just state you feel these were fraudulently purchased.
iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions

HT3702 I have been charged for a transaction I did not make

I have been charged for a transaction I never made not a big purchase but not me

If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards.

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT1933 I have been charged for downloading Indira Budiman from itunes multiple times, how to report to itunes? Is anybody else also having problems like this? And also need to know how to block them from charging again?

I have been charged for downloading Indira Budiman from itunes multiple times, how to report to itunes? Is anybody else also having problems like this? And also need to know how to block them from charging again?

I don't know who/what Indira Budiman is, but you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's an app then does it allow you to make in-app purchases within it ? If it does then you can turn off in-app purchases via Settings > General > Restrictions on your device.

HT4009 I didn't receive my in app purchase of extra stars, but I have been charged for it!

Using the Egg vs Chicken app yesterday I tried to purchased a bucket of stars in the app for $15.99, however, the stars didn't appear but I have been charged for them, twice! How do I go about getting a refund or getting the stars?

Does the app have an IAP download option, and/or is there any help on the developer's website ?
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1390 Hi, I rented 4 movies last night which I have been charged for however seem to have disappeared from my iTunes. I have not watched any of them or opened them. Can you please tell me whats happened?

Hi, I rented 4 movies last night which I have been charged for however seem to have disappeared from my iTunes. I have not watched any of them or opened them. Can you please tell me whats happened?

While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

HT204266 Un downloaded app I have been charged for what do I do?

I have been charged for the app but it hasn't downloaded and does not appear in my purchases. I have an itunes receipt.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT204088 I have been charged for apps from China I did not purchase

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