HT204088 I have been charged twice for an in app purchase, how do i get a refund?
I made a purchase in an app (Paradise Cove Game), I only received 1 bundle but have been charged twice. Can anyone tell me how I can get a refund? Thanks
You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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TS1424 i've been charged twice for an in-app purchase, how do i get this resolved?
my son downloaded a game from the app store and as the password wasn't required for 15 minutes he was able to purchase gold coins without my knowledge. However i have now been charged again but nothing else has been purchased. i tried to call apple for support but the ivr keeps telling me to go online and will not put me through to an advisor. please help
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
You can change the passcode to IMMEDIATELY. -
Hi! I have been charged twice for an in-app purchase. Who do I contact?
Hi! I have been charged twice for an in-app purchase. Who do I contact?
Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact -
HT204266 I have been charged twice for downloading an app what do I do?
I have been charged twice for downloading an app and it wasn't the cheapest of spa- how do I resolve this?
There is a link "Report a Problem" on the email order receipt sent to you from Apple..
S -
I have been charge twice for the same app please help
I have been charge twice for the same app please help, I have look for help but no luck,
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us -
HT1933 I been charged twice for white collar season pass how do i get credit for it ?
I been charged twice for white collar season pass how do i get credit for it ?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204088 I have been charged twice for a single transaction
Hi
I have been charged twice for an App I downloaded yesterday
Item
Developer
Type
Unit Price
Auto Trader Mobile, Vehicle Check
Report a Problem
Auto Trader
In App Purchase
£3.99
Auto Trader Mobile, Vehicle Check
Report a Problem
Auto Trader
In App Purchase
£3.99
Order Total:
£7.98
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
iTunes Store
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found athttp://www.apple.com/uk/support/itunes/store/
<Personal Information Edited by Host>It is possible that you accidentally double clicked the order in some way, some how processing it twice. Clearly you don't need two copies of the same magazine and it is unlikely Apple will not refund you.
On the receipt there should be a section asking you to report a problem. I suggest you do just that and the matter will be resolved.
Something to read ....How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase -
HT204088 I have been charged twice for an app subscription.
I have been charged twice for an app subscription thinking that I would get two months but I didn't. How do I dispute?
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT201359 I was charged twice for the same app. How can I get refunded?
I was charged twice for the same app that my son accidentally loaded. How do I get refunded?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT1933 i was charged twice for a "in app purchase" how can i fix this?
i wanted to take advantage of the Fitstar June sale event, so i went ahead and purchased the "get lean" program which was $7.99 coming out to be $8.65 with tax. Today i noticed that i was charged twice for the exact same app. How can i fix this?
Contact the iTunes Store staff, or the application's creator, or if the purchase was charged to a credit card, dispute the charge.
(113091) -
HT204088 How do I report that I have been charged twice for the same app?
Can anyone provide me with a link to report this problem?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
HT204266 What can I do if I have been charged twice for an app
I have been charged twice for an in app purchase whilst playing the sims. Can I be refunded? If so how? Charged £3.99 twice.
Get a refund
http://www.labnol.org/software/itunes-app-store-refunds/13838/ -
HT201359 When you have been charged twice for same item, how do you get your money back?
When you have been charged twice for same item, how do you get your money back?
Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario -
HT3702 I Have been charged twice for the song download.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
I have been charged twice for one album download.
Regards,
Kindly resolve it ASAP.I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24. -
I have been charged twice for a service. Whom do I call?
I have been charged twice for a service. Whom do I call?
There are Chat and Phone options available to Paid subscribers. See: http://www.adobe.com/support/acrobatdotcom/supportinfo/paid/
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