HT204088 I have been overcharged 3 times for an app I purchased and would like to be refunded asap

I have charged 3 times for the grindr xtra and would like to be refunded assp

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I have an apple id for my ipod touch at home. My company is planning to issuing Ipads. Should I use the same apple id on the ipad for those apps I purchase and would like to purchase and use on my work ipad?

    I have an apple id for my ipod touch at home. My company is planning to issuing Ipads. Should I use the same apple id on the ipad for those apps I purchase and would like to use on my work ipad?

    Yes, otherwise you will have to pay for those apps again. If an app is purchased by one Apple ID, he/she will be able to redownload it again for no cost (note: this does apply to songs, but NOT to movies).

  • I have been charged 3 times for a single album purchase and cant talk to a real **** person about it ***!!!!!!!

    This is bs been trying to get this resolved all **** day, over it. No more iTunes for this guy!!!!!!!!

    Apple don't have phone support, if you haven't already done so then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT6006 I was wondering y I have been charged several times for the same app wen I have not maid the purchases

    Wen I cheecked my account I have been charged 21 times for a app wen I have only maid the 1 purchess

    We are fellow users here on these forums, we won't know what you've bought.
    You, and nobody else who has access to your account or devices, haven't made multiple in-app purchases in the app ?
    If not then try contacting iTunes Support (they may want the order numbers from the account's purchase history) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 how to report a problem -i have been charged several times for a purchase of single app

    i have been charged several times for purchase a single app!!

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

    I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
    mike

    You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • So I have been using my iPad for a few months now and I recently noticed that the time display next to the playlist name in the music  app that is supposed to display the total song count and time of a playlist is way off. I have a 25 song playlist that 2

    So I have been using my iPad for a few months now and I recently noticed that the time display next to the playlist name in the music  app that is supposed to display the total song count and time of a playlist is way off. I have a 25 song playlist that is around 2 hours on my computer appears as 2003 minutes on my iPad.  It's a smart playlist limited to 25 songs if that makes any difference. Is this happening to anyone else? Any help would be appreciated!

    Greetings,
    First make an iCal backup, File > Export > Archive.
    Remove the following to the trash and restart your computer:
    Home > Library > Caches
    Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache)
    Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
    __NOTE: Removing these files will remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
    Once the computer is back up and running open iCal and test.
    Hope that helps.

  • HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    Use the report a problem link in the email Apple sends to you after purchases.
    S.

  • I have been charged several times for items I have not ordered or received...Paradise Cove App

    I have been charged several times for items I have not ordered or received...Paradise Cove App.
    On a few dates I have attempted to purchase items on Paradise cove...then been billed several times for items I never received.
    please remove these charges.
    Tony Starace

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I have been charged 3 times for student premium and am still on free.

    I have been charged 3 times for student premium when it says I can't be verified that I am a student even though I manually sent it in 2 hours ago and still haven't gotten anything back from spotify. I've checked email and spam and have emailed them again and hour ago and still nothing but I still lot chanrged...why?

    Hey there , welcome to the community!
    If you contact Spotify through online contact form, they will be able to sort out these multiple charges and see what's going on with the student verification. Once you send in the form, you should receive a reply from them within 24-48 hours. If you need any further help, let me know! :)

  • HT201359 Why i have been billed six times for the same item? Pls help how to refund..

    Why i have been billed six times for the same item? Pls help how to refund..

    Did you change your card details on your account a number of times when trying to purchase the item, and five of them are temporary store holding charges : http://support.apple.com/kb/HT3702 ?
    If they are all 'proper' charges then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have been charged 3 times for the same app

    I have been charged 3 times for the same app

    Use the form on the Customer Service page. When you post here it isn't directed at apple.

  • I think I have been billed 8 times for a product I...

    Hi,
    I just tried to purchase the Soundhound app from the Ovi store for my Nokia C7. I use my phone bill for purchases. I was asked to confirm the purchase which I did. I waited then a message came up saying there was a problem with the billing service and I should try again later, so I exited the screen
    Almost immediately I was bombarded with 8 identical SMS messages from OviStore (82102) saying "Thankyou for your purchase from OviStore by Nokia. Your transaction ID is (all different numbers in each text)".
    Also there was no link in any of them to my download! I have a suspicion I have been billed 8 times for a product I haven't even received.
    Is there a contact phone number for Ovistore so I can rectify this?

    I've tried to buy other application today and also had the same problem. I've performed attempts 2 times via Phone Bill and it took the payment twice from my phone.
    I've just sent the message about it to support (Support -> Contact us) and asked them to refund the payments.

  • I have been using airplay speakers for about 18 months successfully and I now find that it has a locked symbol and not always obtainable

    I have been using airplay speakers for about 18 months sucessfully and now find it has a locked symbol and isn't always available

    I have been using airplay speakers for about 18 months sucessfully and now find it has a locked symbol and isn't always available

  • Hey guys need help regarding iTunes U. My school is moving for iOS and Mac in the classroom and I have been appointed Junior Administrator for the schools technical department and integrating these devices into the classroom.

    Hey guys need help regarding iTunes U. My school is moving for iOS and Mac in the classroom and I have been appointed Junior Administrator for the schools technical department and integrating these devices into the classroom.
    I have an appointment with a director on Tuesday. I want to demo iTunes U. Problem is I have never used it before and have no idea how to set it up and even if I should sign up.
    Please help any ideas regarding iTunes U and how I should direct the meeting tomorrow.
    Please please post here.
    Thanks
    Tiaan

    Greetings fcit@!A,
    After reviewing your post, it sounds like you are not able to select none as your payment type. I would recommend that you read this article, it may be able to help the issue.
    Why can’t I select None when I edit my Apple ID payment information? - Apple Support
    Thanks for using Apple Support Communities.
    Take care,
    Mario

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