HT204088 i have charges on my bank account, trying to find out what they are for so I know which kids to collet from - we have 5 apple ids so not real

I have bank referance numbers but can not find anywhere online to type them in, I have tried 5 different apple customer service numbers and either get told to go to the website or get hung up on - ??? can anyone tell me where I can go or who to call to find out what these charges are for

You can view an account's purchase history via your computer's iTunes : log into an account on your computer's iTunes via the Store > View Account menu option, and you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
Or you can view the last 90 days purchases on an account, and optionally contact iTunes Support if there is a problem with one of them, via http://reportaproblem.apple.com
There isn't a site/place where you can type in order numbers.

Similar Messages

  • HT201272 I have 3 charges on my credit card same day same time.  How do I find out what they are for?

    I have three charges on my credit card from apple, same day and same amount.  How do I find out what these are for?

    You should receive an email receipt for any purchase (though it may not appear immediately, mine sometimes appear the following day).
    You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you could contact iTunes Support and ask if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Billed for 2 amounts pending in my checking account for 12/24. I'd like to find out what they are for.

    Ihave 2 pending charges from apple iTunes in my checking account scheduled to pay out on 12/24. One for 19.99 and and one for 17.99. How can I find out what I'm being charged for. I called apple and they referred me to a web site which still doesn't give me a clue for how to get this information and know what these charges are for. Can anyone help me find out and explain how to do it? I don't get why there just isn't somewhere I can call and find out.

    you need to go to expresslane.apple.com and then email itunes to find out

  • When my credit card comes with Itunes charges how do I find out what they are for?

    When my credit card bill comes and I have many Itunes charges, how do I see what each charge was for?

    Step by step:
    1.  Open iTunes
    2. Open the store by clicking "iTunes Store" or selecting "Home" from the Store menubar item.
    3.  Click on your Apple-ID (email) button and select "Account"
    4.  Under Purchase History, click "see all"
    Thats it.  There they are.

  • I have charges on bill in question.How do I find out what they are

    I have charges on my bill in question. How do I find out what they are. COULD "NO" find any help on website.

    Assuming you are referring to an iTunes bill, use the link below to contact iTunes support.
    http://www.apple.com/emea/support/itunes/contact.html

  • HT204088 I forget the answers to my security questions, how do I find out what they are?

    I'm trying to buy a song for an important event and due to it being the first time on this laptop that I am purchasing a song, I have to provide the answers to my securit questions and i cant remember them. How do I find out what they are? Please.

    f you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • TS1646 I have 6 pre authorizations on my account . How do I find out what they are ??

    How do I find out what these charges are for ??

    Hello,
    There's no way to find that. You can simply deauthorize all computer then authorize the ones you use.
    Everything is explained on this page : http://support.apple.com/kb/ht1420
    First read To deauthorize all computers associated with your Apple ID
    then To authorize a computer using your Apple ID.
    Hope this will help.

  • I have an ipad1 and I am trying to find out what kind of kindle I have.  How can I tell if I have the kindle touch?

    My kindle on my Ipad does not seem to be working.  I am trying to figure out what is wrong?  Any ideas?

    Have you tried closing Kindle the app completely and seeing if it works when you re-open it ? From the home screen (i.e. not with Kindle 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Kindle app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

    Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

    You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1420 How do I find out what computers are on my apple account?

    I am trying to find out what computers are on my apple account?

    About De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
    Also, see iTunes Store- About authorization and deauthorization.

  • My start up disk is almost full and seems to have lots of files in other how can i tell what they are

    I keep getting the message saying that my start up disk is nearly full and I have been deleting as many files as I can but now I find that actually it isn't my photos which I thought it might be, I have no music, videos or movies downloaded and just a small amount of document files.  It seems that I have 91.56 GB of files in 'other' does anyone know what they might be and how I find out what they are?
    Thanks

    See here for answer about what is taking up space:
    http://pondini.org/TM/30.html
    and here:
    http://pondini.org/OSX/DiskSpace.html  
    Seen in your "about this MAC" under storage as "OTHER

  • TS3988 My credit card was charged about $100 for 8 different transactions.  Five were for 9.90.  These dates are Aug. 6, 7, 28 and 29.  I have not ordered anything and don't know what they are for.

    My credit card was charged about $100 for 8 different transactions.  Five amounts were $9.90.  These dates are Aug 6, 7, 28 and 29.  I have not ordered anything and don't know what they are for.  Please help me.  Linda Feddersen

    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    Linda.. if you have not done so, contact your credit card company so they can monitor your account.
    And change your Apple ID password ASAP >  Apple ID: Changing your password

  • HT5622 how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

    how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

    Have a look at this link
    http://support.apple.com/kb/ht2727

  • How to find out whats ur answer for the security question but they send the email to a different email account

    im trying to find out whats my security answer but there sending to a different account that i dont know about but i want them to send it to my email account please help me get my security answers

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
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         3. This is the only option if you do not already have a valid Rescue Email.
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             Apple ID- Contacting Apple for help with Apple ID account security. Select
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         4. Account security issues almost always require you to speak directly to an
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                1. Go to www.apple.com/support.
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                            Apple ID- All about Apple ID security questions.

  • Are not the right ones for the icloud account. How can I find out what these are?

    I have downloaded icloud onto my PC. When I try to access my account I am told that although my Apple ID and password are correct they are not the right ones for the icloud account.How can I find out what these are?

    Christine Helen wrote:
    I can't find any way of creating an icloud ID. I only have a PC. no Mac product except an iPod classic.
    Oh, then you can't unless you know someone with a Mac you could use for a moment or 2. (Like at the Apple Store)

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