HT204088 I have charges on my credit card I did not make.
Ref# MGVTN5KQQB0 $3.20
Ref# MGVTM5GGKH0 $5.33
Ref# MGVTSHYF550 $40.00
I would like these to be credited and this card taken off the account
We are fellow users here on these forums, you're not talking to iTunes Support.
Nobody else has access to your account or devices ? If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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hi i need help!
All sales are final
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/ -
HT204266 i have charges on my credit card that I need to discuss with someone
I have charges on my credit card that I need to discuss with someone. Thank you!
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I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem
I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end? -
Hi people!
is mandatory to have a credit card to my account? and if I do not have a credit card I can not make a Itunes Account?Hi,
In addition to Roger's post, you will need a credit or debit card at a future date if you want to buy from Istore.
You can use itunes gift cards that have been purchased from external sources. Card needed if to want to buy gift card from Istore.
Jim -
Please help me resolve. I have changes to my ITUNE store i did not make. How do I get this corrected?
Change your password.
Alert your credit card company and discuss reimbursement with them.
If you like you can click Support at the top of this page, then click the link under Contact Us to reach itunes support -
HT204088 i was charged on my credit card but the purchase was not successful?
I made three transactions using my appleid but the third transaction was not successful. How can i report this? the total billed charges on my credit card was the total of the three transactions Please help.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Charges on ny account for purchases not made. I recently bought twi games and now I'm b we ing charged fir others I did not make!?
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you didn't make the purchases, and nobody else has access to your account or devices and made them, then use the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they don't show on your account's purchase history then you may want to contact your card issuer. -
TS3297 itunes have billed me for a purchase i did not make for items in my game 6 pound 5 pence
won't allow me to download or update apps due to my card not having the funds in the account to pay for this charge that i did not make and i will nor be making as im not getting ripped off!!
Try contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I purchased 2 Items on HR Battle 3D and it charged my credit card, when I have over $25.00 on my account with itunes. please tell me why that is??
1)Did you get a receipt via email for the our hase (my came through almost instantly) - if so there is a link on the email to "report a problem"
Or 2) Call apple (you might want to check first whether the charge went thru with your card company) -
TS1702 App purchase charged my credit card but did not down load to the app?
I purchased & in app purchase & it did not download into my app but charged me for it. It says already purchased but not yet down loaded when I try again. But I can not get it to down load ?
What happens when you try to do an in-app purchase, does the 'buy' button not work, do you get any error messages ...
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Hello
If you believe that you have been hacked, then change your password and alert your credit card company (discuss reimbursement with them).
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Just synched my 3GS and loaded 5.0. My photo vault and credit card vault secure apps are gone. Any idea how to recover or where they might be?
If for some reason you failed to transfer them to your computer before updating, then you would have to redownload them.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have charges on my account I did not approve. I have sent requested for return phone calls to discuss this problem nd no one has called. If his problem is not corrected. I am reporting it as fraud.
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple. You will need to contact iTunes Support again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT3702 i have charges on my bank account i did not autherrise
they chrged me stuff i did not athuerrize
Contact your card issuer, and you can also contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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