HT204088 i have just put a £50 voucher onto my itunes account but when i have went to my apple tv to rent a movie it says i have to verify the voucher does anyone no how to do this please
i have just put a £50 voucher onto my itunes account but when i have went to rent a movie on apple tv it says i have to verify the voucher does anyone no what to do please
Hey there Kenspendiff,
It sounds like you added credit to your iTunes Store account but in iTunes Store on the Apple TV you are being prompted for a verification. I would start by double checking that the gift has been redeemed to your account with this article either on your computer or iOS device:
iTunes Store: iTunes Gift balances
http://support.apple.com/kb/ht5035
If so, then Restart the Apple TV:
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/ht3180
Restart your Apple TV by selecting Settings > General > Restart.
If the issue persists, would you mind elaborating what the message says word for word?
Thank you for using Apple Support Communities.
Cheers,
Sterling
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