HT204088 I have purchases on my bank statement from Itunes that I did not make. who do I contact?

I tried calling the number on my bank statement and that number just referred me to the iTunes website. No help at all. Any way I can get a phone number to call a live person?

For billing issues you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT1689 I have charges on my bank statement from Itunes that I did not purchase...how can I fix this???

I have 2 separate charges for $20 each on my bank statement from Itunes. In my purchase history - it isn't showing up. How do I get reimbursed for these charges?

You should contact Apple. If the purchase is not in your iTunes history should not be difficoult to get reimbursed.
For maximum safety I whould also change my passowrd.

Charges have been made to my bank account from iTunes that I did not make . How can I speak to someone about this matter.

I have charges madero my bank account that I did not make. How can I speak to a live person? I show nothing on my account as purchased. The purchase on bank account says itunes store purchase. I think someone hacked my account. Any help?

Call your credit card company immediately and dispute the charges - sounds as though someone has used your credit card especially since there is nothing showing on your account as purchased.

I need to speak to a person. My bank card has been charged over $500 in fees from Itunes that I did not make. I spoke to someone in India on 7/22 gave them permission to take over my computer and that is what he said.

I need to speak to a person on the phone. I talke to someone in India on 7/22 I have him total control of my computer he went into my bank account and could see all the charges. His name was Amhit something, he said there was over $500 in charges that I did not make since over a year this has been happening. I tried before to address this with apple but I never get a person and the amounts are always small and then on 7/22 I got a larger charge so I called and somehow got Amhit. Amhit changed my apple password to he could get into my account but I didn't know what it was and I have not been able to do anything in itunes since 7/22 but yet today 8/1 there is a $6.39 charge on my bank card. Something is very messed up!!!! Amhit said he would get me a credit and call me the next day...surprise he never called. I NEED HELP!!!!!!!!!!!!

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you've previously contacted iTunes Support then do you have an email that you could reply to ? If not then you can contact them via this link and see what contact methods are available for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 have charges from itunes that i did not purchase

I have charges on my bank account from itunes but i did not purchse these items.

Does anybody else have access to your account and/or your computer/device ? If not thenyou can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT204088 How do I file a claim for a purchase from iTunes that I did not do?

How do I file a claim for a purchase from iTunes that I did not do?

First, log into your iTunes Store account and see if the purchases are reflected in the Purchase History.
http://support.apple.com/kb/HT2727
If they are and you're sure you or someone you know didn't make the purchase, perhaps as an in-app purchase, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards.

HT3702 I have about $150.00 charges to my Itunes and i did not make them, How can i get help from APPLE?

Please help me resolve. I have changes to my ITUNE store i did not make. How do I get this corrected?

Change your password.
Alert your credit card company and discuss reimbursement with them.
If you like you can click Support at the top of this page, then click the link under Contact Us to reach itunes support

HT1491 i have a charge from itunes that i did not authorize

i have an itunes charge on my account that i did not authorize how do i contact someone for help?

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I have been receiving billings / charges from itunes that i did not purchased.

i received several billings / charges to my account that i did not purchased from itunes. how can i make a formal report / complaint to itunes store?

The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards.

TS3297 I purchased a TV show episode from iTunes and it did not load the first 2-3 minutes of the show. What do I do?

I bought an episode of Grey's Anatomy TV program. When I went to watch it, it had not downloaded the first 2 minutes or so of the episode.

Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Hi I have numerous charges on my bank account from iTunes that I didn't authorize.

I have numerous charges on my bank statement from iTunes that I did not authorize

There have been a lot of people with similar problems and there are several threads about this. This is a link to one of them. After you do what Kurt suggested, you should probably also contact the iTune Store Customer Service and change any information about your bank account and or credit cards which you may have on you iTunes account also. Good luck in straightening this out.
laverne's mom

HT1976 I have purchased the device was the work of Yvonne Software did not know that the inside account Cloud I do not know what email I do not know bass Bord please help me thank you

I have purchased the device was the work of Yvonne Software did not know that the inside account Cloud I do not know what email I do not know bass Bord please help me thank you

khalid alawad wrote:
I was in Saudi Arabia and I have been working with the man in the shop for buying and selling devices and the cases of Financial does not allow me lossy money, because I bought more than one device Avon and one of them that you see above, and I have a number 7 Yvonne 5 and 8 Avon 4 I do not want Mabdakhal iPhone but to activate and sell and not Tgrima money please, I want solution and good luck to you my best wishes and please, I want to help me for my loss not to the owner of the shop who work LED \ Ye would have lost my job and my money thank you
You are making little sense. Antonio's answer still stands.

I have purchased pages numbers and keynote from itunes and want to know how to transfer the files from my laptop to my ipad

i have purchased pages, numbers and keynote from itunes and want to transfer files from my laptop on to my ipad and can't work it out.
pdf's is easy you just drop and drag.

File Sharing.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%208/7a32eea61b42c623ad5 e4e29900a3d47.jpg

I have purchase on my card that i did not make. what should i do

I have purchase on my credit card that I did not make. What should I do to get my money back.

Contact iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

I have many charges on my credit card from the itunes store that I did not make. What do I do?

I have many charges on my credit card from the itunes store that I did not make. What do I do?

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I have purchases on my bank statement from Itunes that I did not make. who do I contact?

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