HT204088 I have unauthorized itunes charges on my credit card.  Is there a phone number to call?

How do I contact itunes to correct unauthorized charges to my credit card?

http://www.apple.com/support/itunes/contact/

Similar Messages

  • HT1918 I have Unknown Itunes charges on my credit card.  I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

    I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer.  I HATE not getting to talk to a real person!!!!  Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

    If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 i have an unexplained charge on my credit card from itunes

    for the last several months i have received an itunes charge on my bank statement..different amount each time?  i have not purchased anything 

    You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes (you don't have any auto-renewing subscriptions) ? If you can't find the charge or you don't recognise it (and nobody else has access to your account or devices and made it) then try contacting iTunes Support and see if they can help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    But if nothing shows on your account(s) then you may also want to contact your card issuer

  • I have been duplicated charged in my credit card on 7/6/2012, when I called in the phone the machine send me to the web page, but i need to talk to somebody

    I have been charged twice on one of the 3 purchases I made on 7/6/2012 for the Bejeweled Blitz, (1) $4.99, (1) $9.99 , and (1) $4.99.  My credit card has been charged for (1) $9.98, (1) $9.99 and (1) $9.98, which totalizes $29.95 instead of $19.97.  When I tried to reply from your notification receipt, it does not connect me with your store, it says... Failed...   When i tried calling the number showed in my credit card 1-866-712-7753 it comes a voice mail saying that I have to use the web page.  Please credit my account as it should be and send me an e-mail confirmation.  Thnaks.

    We are not Apple employees here, just other users like you. You will have to contact iTunes in order to get this straightened out. We cannot do anything for you.
    Try here.
    http://www.apple.com/support/itunes/contact/

  • Hi, i have some Itunes charges on my credit card that i never did, can you help me with that??

    Hi
    I have some charges of Itunes on my Visa card that i never did.
    7 different charges.
    Can you help me please?

    Check your iTunes Store purchase history.
    If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
    If not, your financial information may have been compromised. Contact the bank.
    (124167)

  • I have two small charges on my credit card from the itunes store. I tried to call for answers as to what they were for. A recording told me to go to this website and i still can not find the items charged anywhere.

    I have two small charges on my credit card from iTunes store and I would like to find out what they are. The number listed is a recording and tells me to come to the website for answers. There is no sign of any purcases in my itunes store. Where can I get a person to talk to from I tunes? Has any one had this happen to them?

    Look at you purchase history.
    Open itunes, click on your name in the top right corner and go to your account and look.
    BTW, there is no telephone support for itunes at all.

  • I would like to cancel all itune charges on my credit card there is one for 4.99 and .99 now I see another one for 7.95 as of March 16 Please cancel all of them. I didn't charge them.

    I would like to cancel all itune charges on my credit card there is one for 4.99 and .99 now I see another one for 7.95 as of March 16 Please cancel all of them. I didn't charge them.

    Do what Roger says above.
    Do you have 'in-app' purchases enabled on an iPhone/iPad or other device that kids or other family members use ?  That could be the issue.
    If not change your iTunes Store password to try to prevent whatever is doing this making further charges.
    Also if you can't find the cause, talk to your cc company.

  • I have noticed incorrect charges on my credit card.you have been taking money from my account????

    i have noticed incorrect charges on my credit card.you have been taking money from my account????

    If you update your billing information, the iTunes Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information. It will be credited back to your account later.
    http://support.apple.com/kb/HT3702

  • Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize

    Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize

    http://support.apple.com/kb/HT2727
    Regards.

  • How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

    How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

    Same answer as last times you asked the same question:
    iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

  • HT1918 I have opened my account on my credit card and there has been 3 payments go from my account. 17.49 and then day before 5.49 and 4 days before 4.99. Really annoyed that apple can let this happen and letting app makers con people by doing this. Anapp

    I have opened my account on my credit card and there has been 3 payments go from my account. 17.49 and then day before 5.49 and 4 days before 4.99. Really annoyed that apple can let this happen and letting app makers con people by doing this.
    Don't know how this has happened, would like a refund what is the procedure.

    You haven't bought any items, including in-app purchases within apps and/or auto-renewing subscriptions ? You can view the purchase history on your computer's iTunes : http://support.apple.com/kb/HT2727
    If you haven't made any purchases, and nobody else has access to your account or devices and may have made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Is there a phone number to call Adobe.  I go around an endless loop pressing their contact info tabs?  Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Ai

    Is there a phone number to call Adobe.  I go around an endless loop pressing their contact info tabs?  Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Air.  It was working fine - I was using LR and a message came on the screen that said something like the memory was dangerously low.  I stopped and tried to delete LR files.  I couldn't do it.  I closed the program and tried reopening and got the message that there is not enough memory available to open LR.  I contacted Apple.  They spent a half hour on the phone with me and eventually told me they didn't know how to help. The tech said that LR had gobbled up all the memory and said I should contact Adobe and ask where and how my photo files are stored and to delete them.  I have several back-ups.  Thanks - Arthur

    This sort of error message only comes up for Lightroom when your hard disk is full. Indeed this has nothing to do with internal memory as that will be intelligently be dealt with. If you have a mac Book Air that is not so surprising as the cheapest versions come with very small hard disks and if you shoot raw with any recent camera, you'll fill up your hard disk very quickly and you can probably only store a few months of pictures if you are a typical photographer. So the bottom line is that you need to create some room on your hard disk. You should move some of your originals to an external hard disk. You can also delete some of your backup copies of your catalog file that Lightroom automatically generates every few days and that quickly gobble up hard disk space. So first figure out how full your hard disk is. To see that, go to the apple menu, hit -> About this Mac -> More info->Storage. You should see your internal hard disk on top and you'll find that it is almost entirely full with photos. Now find your Lightroom catalog file using Finder. It is usually in a folder in the Pictures folder in your home directory. You should see a Lightroom 5 Catalog.lrcat file, a previews file and a folder called backups. Inside the backups folder, you'll find a lot of subfolders. They have names that show the dates the backups were created. If you have backups of your entire hard disk, you can delete these backups when they are older than a few months. I usually only keep the last 4 around. Just drag the folders into the trash can on the dock on the bottom of your screen and empty the trash. This will probably free up enough space that Lightroom will already run again. Now start thinking about where you will want to store older images. If you have a good USB3 or Thunderbolt hard disk that is probably the best option. There is a video here by Adobe that has some instructions on how to do this: Is Your Hard Drive Full? Here’s How to Move Images to Another Drive in Lightroom. « Julieanne Kost's Blog If that doesn't work because you don't have enough hard drive space to run Lightroom yet, here is another set of instructions to move your files using the finder to the other hard disk: How do I move only my photos to another hard drive, leaving the catalog where it is? - The Lightroom Queen. If you follow that, as soon as you confirm all your images are on the new hard disk, you can delete them from your internal one. She is not so clear about that part but if you don't delete the originals that you moved off you don't free up space. You should move the folder structure over to the new hard disk and then reconnect the folders in Lightroom. That should make it refind all your images.
    That said, if you are uncomfortable with the computer in itself, your best bet is to find a local photography club. There is invariably a Lightroom savvy person in there that could help you move your files. That might be your best bet if you are uncomfortable moving these yourself. A general mac savvy person like you would find at an Apple store or so generally will not be able to help you with this except when they are photographers themselves and know Lightroom. You might get lucky with that.

  • HT204088 I've noticed a charge on my credit card for $8.49 each month.  I looked at my Apple iTunes purchases and don't see it in my purchase history.  How do I find out what this charge is for?

    I've noticed a charge on my credit card for $8.49 each month.  I looked at my Apple iTunes purchases and don't see it in my purchase history.  How do I find out what this charge is for?

    If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • I have an Apple charge on my credit card and don't know what it is for?

    i Have a charge on my credit card and don't know what it is for.  How can I find out?

    You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes : See your purchase history in the iTunes Store - Apple Support
    Or you can view the last 90 days purchases on a browser via http://reportaproblem.apple.com
    If it's for $1 or approximate local equivalent then have you changed the card details on your account ? If you have then it's likely to be a temporary store holding charge : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support.

  • HT1933 how do I dispute Itunes charges on my credit card

    How di I dispute Itunes charges on my credit card

    Contact them at http://www.apple.com/support/itunes/contact/

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