HT204088 I just got unauthorized app purchases on my ipad which I have not used for some time. Prior to that I got a few requests to change my password at my email. How do I contact apple to report fraud?

I need to contact Apple for unauthorized charges on my ipad. It got hacked.
Does anyone know which email I can contact apple on? The site is just endless links with no direct email help.

You need to get control of your Apple ID back, change the password;
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Then contact iTunes Support, which can only be done by email;
iTunes Support -
http://www.apple.com/support/itunes/

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Following a software update, I can no longer access/authorise music purchased via iTunes from my old Apple ID, which I have not used for 8 years, and no longer have password. Any ideas how I can re-access/recover that music?

Following a software update, I can no longer access/authorise music purchased via iTunes from my old Apple ID, which I have not used for 8 years, and no longer have password. Any ideas how I can re-access/recover that music?

Apple ID FAQs > http://support.apple.com/kb/HT5622

How do I back up my Ipad? My Ipad, which I have been using for a few months, keeps displaying it has not been backed up and would not permit me to perform any function.

How do I back up my Ipad? My Ipad, which I have used for a number of months, keeps displaying my Ipad has not been backed up and would not permit any other function to be performed.

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Airport extreme continuously blinks orange, it is an older model not used for some time. airport utility can see it but just reports an unexpected error message.

My airport extreme continuously blinks orange. I have tried unplugging and starting again also pressing the reset button to no avail. It shows as connected to the internet but when selected in airport utility I just receive the message "unexpected error occurred try again" and I can't get past this point. any ideas?

Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

Put a new OS on my desktop.Downloaded Itunes .While syncing iphone lost all my contacts - but have all contacts on my Ipad which I have not synced. How do I transfer all the contacts from my ipad to my iphone

Put a new OS on my computer - downloaded the new iTunes and loaded on all apps and music .WHile syncing the iPhone all contacts
got erased.However I have them on my iPad which I have not synced. How do I transfer my contacts on iPad to the iPhone ?

for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer.

I have iTunes on my laptop but it is registered to an apple id for an ipod which I have not used/owned for years. How do I add my new apple id which I use on my iPhone to my iTunes on my laptop?

I recently purchased two songs which refuse to download on my iPhone 4s. Other songs from the same albums downloaded just fine. In an attempt to recover these songs I opened iTunes on my laptop which I have not used since I sold my ipod years ago. The iTunes on my computer is associated with an old Apple ID that was connected to my iPod. How do I get my new Apple ID synced with the iTunes on my laptop?

Hello Leanna,
Thank you for the details of the issue you are experiencing. You can sign into iTunes with your Apple ID using these steps:
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
You will also need to authorize your computer to play purchases with this Apple ID:
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
With the latest version of iTunes on Windows, the menu bars are hidden, so you may need to enable them to get to the Store menu. You can follow these steps to enable the menu bars:
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Thank you for using Apple Support Communities.
Best,
Sheila M.

Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

Apps are tied to the Apple ID that was used to purchase them and you will always need to use that ID and password in order to update them.
Saying that you do get to update them on your new details makes no sense at all.

HT204053 I had to create an Apple ID to open a cloud account. For some time prior to this, I had an account for my iPod. Today I was unable to update apps using the old password. My Apple ID will not do it either. ???

I had to create an Apple ID to open a cloud account some time ago. For some time prior to this, I had an account for my iPod. Today I did a sync and was notified of two app updates, but was unable to use my old password and was notified to use my Apple ID. However, when I log in with my Apple ID, the store tells me that I do not own the apps.
How can I get this system to update my iPod apps.
Thanks for any help you can provide.
Certainly not happy with this situation, as Apple expects me to pay for help on this.
Geo32

1. Don't confuse "Apple ID" with iTunes Account ID. You can have many Apple IDs but only one iTunes account active at a time.
2. If you "changed" your iTunes account ID, you actually have 2 accounts - one under the old name plus the new name.
3. You can't merge the accounts - they remain separate. Apps purcahsed under the old account name will update ONLY WHEN THE PHONE IS SIGNED IN TO THE OLD ACCOUNT NAME and visa versa.
4. Likewise, you can sync only the apps, music, media purchased under the account the phone AND iTunes are signed in to.

Hi, I have small problem, for some time in music area I had two folders to use 1. Apple loops for soundtrack pro 2. Final Cut pro sound effects now both are gray and with out content may I know what happend

Hi, I have small problem, for some time in music area I had two folders to use 1. Apple loops for soundtrack pro 2. Final Cut pro sound effects now both are gray and with out content may I know what happend

I just went through this and it appears that my Focusrite Saffire was the culprit. I connected all the outputs on the focusrite according to the way the jacsk on the back were labeled and then set up the multichannel speaker setup to match. Then I went into STP, created a pink noise clip and panned it around, the LFE, center and rears were not in the right place.
I reconnected the hardware to match the 5.1 pan pot in STP then changed the multichannel speaker setup to match. Everything appears to be correct now but I would have loved to have been able to just assigned the output busses to correct outputs in the saffire.
Next step is to pan that pink noise around with my SPL meter to calibrate the room.

I have an iPod mini that I have not used for mover 3 years. I am trying to download music and it is giving me a warning sign. How can I fix this issue.

I have an iPod mini that I have not used for more than 3 years. I am trying to download music and it is giving me a warning sign. How can I fix this issue?
patrishafrombrooklyn

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

HT201364 i am try to use my itunes which i have not used in a while trying to do all the upgrade. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new lapt

i am try to use my itunes which i have not used in a while trying to do all the upgrades. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new laptop?

Your MacBook is compatible with Mac OS X 10.6.8, which is the minimum required to install the current version of iTunes and sync devices running iOS 7. It doesn't need to be compatible with Lion, Mountain Lion, or Mavericks.
(101906)

I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?

I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?

It needs the restrictions passcode. You or someone with physical access to the phone had to set it. It can not set itself.

I found an old Itouch that I have not used for 2 years and I want to get the soungs off of it and match it up with my new AppleID/Itunes account - How do I get to it?

I found an old Itouch that I have not used in 2 years and I want to get the music into my new ituns account. I do not know the applie Id

The music sync is one way - computer to ipod.
You can transfer itunes purchases only - File>Transfer Purchases

TS1630 How do I contact apple to report a faulty iPhone 5 and get a replacement?

I bought and iphone 5 a little over 2 weeks ago and had a faulty left speaker and all the headphones and earphones left side doesn't work I got my phone " fixed" but they sent me a new one and I received it with the exact same faults I need a full iPhone 5 16gb white model replacement I paid way to much to have a couple of faults on this fault please help me I just want something I deserve as I paid the full amount not half someone please help me get through to apple I want a brand new iPhone 5 16gb white model in the box not in bubble wrap again PLEASE HELP!

Since this is a world wide User to User forum actually
sharing where you are often helps
You have 2 choices go to Belfast where there is an Apple Store
or follow the guidance here for your Country
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
Pick Ireland in the drop down country menu
There is no facility to email .Face to face or telephone

HT4009 I didn't receive my in app purchase of extra stars, but I have been charged for it!

Using the Egg vs Chicken app yesterday I tried to purchased a bucket of stars in the app for $15.99, however, the stars didn't appear but I have been charged for them, twice! How do I go about getting a refund or getting the stars?

Does the app have an IAP download option, and/or is there any help on the developer's website ?
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I just got unauthorized app purchases on my ipad which I have not used for some time. Prior to that I got a few requests to change my password at my email. How do I contact apple to report fraud?

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