HT204088 I'm charged thrice for a single purchase.Kindly let me know what to do??

I'm charged thrice for a single purchase.Kindly let me know what to do??

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
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For iTunes: Apple - Support - iTunes.

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Hello, My iph5s screen cracked according an accident I just had it since February with threeG mobile network , I have been told I can replace my phone or get it fixed by apple for free, can you please let me know what should I do about this matter ?

Hello, My iph5s screen cracked according an accident I just had it since February with threeG mobile network , I have been told I can replace my phone or get it fixed by apple for free, can you please let me know what should I do about this matter ?

Oh well that's what I heard because it's about the 90 days warranty ,,. Anyway can you please tell me what I can do to get it fixed ? It's a not really big crack in the right bottom side of the screen

HT5085 Can't remember $24.99 purchase please let me know what it is for. Thanks

Can't remember $24.99 purchase please let me know what it is for. Thanks

We are fellow users here on these forums, you're not talking to iTunes Support.
$24.99 is the amount for iTunes Match in the US : http://www.apple.com/itunes/itunes-match/ - was its auto-renewal due ?
If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (I'm not sure if iTunes Match and/or other auto-renewing subscriptions show there).
If you can't find what it's for then you could contact iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I was charged twice for the same purchase and I can't find a place to make contact for a refund from the iTunes store...

ON August 7th this year I purchased an ibook and was charged twice for the same book, so I would like to get a refund for one ...
Where can this trensaction be done? I'm having a problem finding the location.

You can contact iTunes support here and ask for a refund/credit for the duplicate charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1491 If I purchase one song from an albumn in iTunes, but later want to purchase the entire albumn, does iTunes give credit for the single song purchased, or will I be charged once for the single song, and then the regular full price for the albumn?

If I purchase one song from an albumn in iTunes, but later want to purchase the entire albumn, does iTunes give credit for the single song purchased, or will I be charged once for the single song, and then the regular full price for the albumn?

Welcome to the Apple Support Communities
You'll purchase the rest of the album, so you'll pay the same as the cost of the album but without the cost of the previously purchased song

Create two outbond edi 850(simultaniesly) for a single Purchase Order ,

hi,
I have to Create two outbond edi 850(simultaniesly) for a single Purchase Order , How to go,
Thanks in advance.

Hi anikesh,
just configure a second message [type] for the order.
If the outbound IDoc is sent as the result of a message, why not have two of them?
Regards,
Clemens

HT6006 Hello, I have a charge on my Discover card for $116.86 and I do not know what it is for. Can I get more information on it please. The info in the statement is MHDBQJ1Z3G-0

Hello, I have a charge on my Discover card for $116.86 and I do not know what it is for. Can I get more information on it please. The info in the statement is MHDBQJ1Z3G-0

Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
If it's a charge though your iTunes Store account, it should be reflected in your Purchase History:
http://support.apple.com/kb/HT4098
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly or your credit card number has been stolen and used by someone else in another iTunes Store account rather than an unauthorized purchase through your account. In either case it will be up to your bank to handle.
Regards.

HT3702 I was mistakingly charged twice for an app purchase. How do I fix this?

I was mistakingly charged twice for an app purchase. How do I fix this?

Hello there, jm1992.
This Knowledge Base article provides the information you need to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201272 Do i get charged again for downloading already purchased songs?

Do i get charged again for downloading previously purchased songs from my purchase history?

Thank you for this, but i will mention that before I downloaded my previous purchases from the Itunes store I had to click on a "Buy" button, thats whats made me scared i will be charged again!!

Being charged twice for in app purchases with MY SINGING MONSTERS

this has gone on long enough and I'm sick and tired of hearing the same talk over and over again .
For some ungodly reason twice now I've been charged randomly for in app purchases that I have only purchased once ,I have made the purchase using a gift credit but have also been charged to my card which has declined the purchase ,I have contacted support and they say send an email with the details ,I've sent 4 emails and after many weeks am still yet to receive a call back ,the issue with the overcharge means my icloud account has been rendered unusable ,even previous purchases I have made cannot be restored aswell because my sons ipad is linked to my account his has been stuffed up too ,we can't even update our apps and to restore this I could make the payment ,out of principal I refuse to do so .
This overcharge problem has happened twice now ,the first time they said it was a system glitch and they credited my account ,problem solved ,but this time round after completing the instructions I was informed to do I'm still waiting for a fix
Ready to throw my iPad at the wall and go android
Regards Henshooten

We're not Apple, we're just other users like you who can possibly provide advice.
Was this an audiobook or was it an iBook? Audiobooks can only be downloaded once per payment. You can avoid multiple payments by transferring the files while syncing.
If it was an iBook it should have warned you about making a second payment. There are specific steps to downloading past purchases.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
Apple's sales policy is all purchases are final. You can try asking if they will refund but the decision is up to them. iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

HT204088 i have a charge from apple and i did not authorized it and it appears in my bank account but not in my recent purchases i want to know whats going on

i have a charge from apple and i did not authorized it and it appears in my bank account but not in my recent purchases i want to know whats going on

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
How much is the charge ? Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

Hi, I planned to purchase a laptop for me to use for graphic design ..could let me know which laptop would be the best for me to use ? Thank you!

Hi, I planned to purchase a laptop for me to use for graphic design ..could let me know which laptop would be the best for me to use ? Thank you! Pro or Air

Someday - and no one knows when that day will come - maybe all applications will be able to take advantage of the Retina display. But for the present, not many do: including all Adobe applications. There was a demo of Photoshop at the Apple World Wide Developers Conference of Photoshop running at native Retina resolutions but no one at Adobe in marketing is saying when, if or how the upgrade may be coming. It could be a week, it could be a year, it could be 2-3 years. No one knows. And only Apple app's (for the main part) are really utilizing the native Retina display.
I've seen some demos of some applications (Apple's) that take advantage of the Retina display and they're awesome. But in actually working in the here-and-now I've heard quite a few gripes, particularly on the Photoshop forum, of menus looking pixelated and/or 'blurry' so I'm not quite ready to jump into the Retina display boat just now. Don't get me wrong - others have ad are very, very pleased with their selection. But until Retina displays are available on larger monitors, the maximum work area that you're going to be able to use is 15" - and that's simply not enough room for full-blown graphic design. Then there's the cost factor - for the $4,000+ you spend for a completely full-blown Retina kit, you can get a standard MacBook Pro, 16 GB of RAM, a fast SSD and even the Apple Thunderbolt Display for the same amount.
The standard MacBook Pro isn't better than the Retina display: it's just different. And I think (and this is only my opinion - other graphic designers should feel free to jump in here) that it's the best computer that you can get for your specific purposes. And, towards that goal, I have to recommend a very good external monitor (there's nothing more annoying than having to use InDesign in a single-page mode rather than side-by-side because your monitor isn't big enough).
Remember that this is only my opinion and that others might jump in with their own. But I was in the electronic pre-press business for more years than I care to admit and we always - always - worked with at least 19" monitors (and that's back when dinosaurs actually ruled the world).
I hope that others will jump in with their comments. I'm going to follow this thread and see!
Good luck,
Clinton

My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do

My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I was billed for two game purchases I did not buy.What should I do?

Hello, I received an email receipt from iTunes Store which shows that I was billed for two game purchases I did not buy.What should I do?
It was "Brothers In Arms® 2: Global Front Free+, Medal Pack 3" by Gameloft 6.99 twice. Total charge 13.98.

Contact the iTunes store, also see:
http://www.apple.com/contact

I have been debited 35chf for purhase of itunes match, i dont know what it is and never passed this order

I have been debited 35chf for purhase of itunes match, i dont know what it is and never passed this order

Hi homayra,
Welcome to the Apple Support Communities!
I know that it can be concerning when you see a purchase from iTunes that you do not recognize. Please use the information in the attached article for how to proceed.
How iTunes Store charges might look on credit and debit card statements - Apple Support
Get more help
If you compared your purchase history (and family members' purchase histories) to your statement and still don't recognize the charge or want to request a refund, contact Apple Support.
If you don't have an iTunes Store account (Apple ID) and see charges on your statement, contact Apple Support. You can also request a refund if the charge is shown in your purchase history.
Best regards,
Joe

HT204088 I'm charged thrice for a single purchase.Kindly let me know what to do??

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