HT204088 I need help with my password I forgot the alternative email and securtity question answers

I have an itunes account and my children keep charging my credit card .  I need to change my password but......
I don't remember the alternative email address used and don't remember the security question answers.

First off, all caps is considered shouting. Bad idea.
As for your actual question -- a bit more information is required. Do you need to change the password for your user account? Your user account is what you login to when you turn on your computer. It might be setup so you don't have to enter your username and password when you boot up. It is set this way if you can turn it on, and when it's done starting, you see a desktop and dock and can use your programs. On the other hand, you might have to enter your username (either by typing or clicking on your icon) and then your password. After doing that you will be at the desktop.
If you can't get to the desktop be, it means you aren't typing the password correctly. Passwords are case sensitive -- perhaps you just need to turn caps-lock off -- e.g., "PASSWORD" is not the same as "password" and if your password is set to something like the latter, typing the former will always fail. If you don't know the password, you can reset it by booting from the system install discs (put in system disc, hold down "c" while turning on the computer, ignore the open popup regarding installation, from the menu, choose the option for resetting the password, choose the user you wish to reset, and then enter a new password).
On the other hand, if you get to your desktop and can use programs, the above is not your problem. Instead, you are having a problem loging into your mail account because you don't know your password. In that case, your only option is to contact the mail service provider and ask for your password. That issue has nothing to do with your operating system.

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    As for your actual question -- a bit more information is required. Do you need to change the password for your user account? Your user account is what you login to when you turn on your computer. It might be setup so you don't have to enter your username and password when you boot up. It is set this way if you can turn it on, and when it's done starting, you see a desktop and dock and can use your programs. On the other hand, you might have to enter your username (either by typing or clicking on your icon) and then your password. After doing that you will be at the desktop.
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