HT204088 I need to stop dragonvale from continously charging my credit card

How do I stop Dragonvale from contniously charging my credit card?

    Have no fear, Verizon is here pebbles-bambam! May I ask were you able to change your payment method? If you can provide us with an update on your account change then we can explore options for you.
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  • Adobe Photoshop, HOW CAN I STOP Adobe from CHARGING MY CREDIT CARD !!!!!!!!!!!!!!!!!!!!!!!

    CLAIM AGAINT ADOBE FOR UNAUTHORIZED CHARGES
    JANUARY 2012 TO FEBRUARY 2015 
    Adobe Photoshop CS5.1 WILL NOT STOP CHARGING MY CREDIT CARD !!!!!!!!!!!!!!!!!!!!!!!
    Adobe's system is set up to make it VERY difficult to stop charging your credit card AFTER you cancel, CALLED and CANCELED, call and CANCELED AGAIN
    Our annual accountant caught that the charges were still being charged.  Our book keeper (my spouse) thought that Abobe was one of our systems charges and it did not raise a flag until October 2014.  We canceled at the end of MAY 2013 when our off site designer at their own office said that illustrator was better for him for the work we need and we no longer needed to use PSD .  Month to Month means you can cancel when you want.  The agreement is very clear that we can cancel PRIOR TO THE RENEWAL DATE.  ADOBE PS  is a great program, we love it, we DONT love being charged for 27 extra unauthorized months 29.99 = 809.73 !!!!!!!!!!!!!!!!.  Adobe can see the service has NOT been accessed or has not 1 minuet of use time on any dat for 21 months.  When they did not cancel I had a 1 hour 25 minuet RECORDED conversation to cancel the service in November of 2013.  I was assured this time it was canceled and refunded.  We trusted the manager we spoke and did not see the charges for  Our accountant whom filed our personal taxes first week of October 2014 for Tax Year 2013 discovered the charges were still there.
    We have called in October 2014, November 2014, December 2014, January 2014.  Our company attorney said to dispute all charges from first date of cancelation.
    A friend with the SAME issue of Adobe charging after canceling recommended this forum.  ADOBE ARE YOU READING THIS ???
    CASE # 210663517    
    membership order number (AD007677235)
    CASE HISTORY SINCE JANUARY 31TH 2012
    1) I ordered ONE Month to Month January 4th 2012, got a confirmation that it was month to month but they said it was for ONE DARN year.  I fought for weeks to over turn that.  We only need the program for a few hours every 7 to 16 months.  We cancel the minuet we are done using it.
    We were over charged 9 MONTHS at 29.99 they reimbursed 2 months.
    SEE CORRESPONDENCE FROM ADOBE BELOW
    Adobe Case Update
    1/31/12
    Your Adobe ID: PRIVATE NAME @GMAIL.COM
    Your Case Number: 0207444190
    Hello Gene,
    We've reviewed your case and we really apologize for the inconvenience and for the past experience that you had, we tried contacting you to inform that we've successfully gave you free 1 month subscription but you were not available at that time.
    Please call us back to confirm you got this message and also to confirm at your end that we have given you credit for a month for the subscription that you have.
    Thanks & Regards,
    Adobe Support
    This email is in response to support case #0207444190 submitted by Gene K.
    To respond to this update or review your case history, log in to the Adobe Support Portal online and look for your case number in the "recent activity" section. Should you need to send us additional information, you can do so by opening the case and submitting your update.
    If you have difficulties logging in, consult the Adobe ID and Membership FAQ.
    Thank you,
    Adobe Customer Care
    2) WE CANCELED MULTIPLE TIMES IN 2012, BUT WERE CHARGED EVERY MONTH.  WE USED THE SERVICE DURING 2 MONTHS OF THE YEAR AND WERE REIMBURSED 2 MONTHS Jan and Feb but we used it again in July 2012 for 2 days. 
    2012 WE WERE CHARGED WITHOUT AUTHORIZATION AFTER CANCELATION 9 MONTHS @ 29.99 = 269.91
    3) FEBRUARY 4TH 2013 TO OUR NEXT USE APRIL 26TH 2013 WE WERE NOT CHARGED  we gained some confidence in the system.
    4) ORDERED ONE  MONTH TO MONTH ON APRIL 26TH  2013
    5) CANCELED ON APRIL 28TH 2013
    6) CALLED TO CANCEL AGAIN AFTER CONTINUED TO CHARGE MY COMPANY ACCOUNT until I lost my Company Credit card on a plane to my sisters funeral on the east coast.  May 28th 2013 to June 26th 2014
    7) OVER CHARGED BY 13 MONTHS @ 29.99 = $389.87
    8) Our sibling passed away in July 18th 2014 and our company credit card was lost on the plane to east coast so Adobe could NOT charge 7.26.15
    9) Seems the only way to stop them is to lose or cancel your credit card. See Adobe's email below sent 7.26.15
    Adobe Creative Cloud <[email protected]>
    7/26/15
    We have been unable to bill the payment method on file for your account. To make sure you have uninterrupted access to Creative Cloud, please take a moment to update your billing information.
    We don't want to see you go
    10) September 18th 2014 we had to request one month of service again for 5 days to organize company marketing photo's for designers Illustrator Program, used our NEW Credit Card
    11) September 23rd 2014  CANCELED month to month
    12) October 19th 2014 called Adobe to ask WHY AGAIN !!!!! they charged card again??  THEY ASSURED they would refund and cancel and apologized AGAIN.
    13) November 19th 2014 Adobe charged our new Company Credit Card AGAIN, I called for 1 hour 3 minuets I was assured it would be reimbursed and canceled.  NEVER happened
    14) December 19th 2014  Adobe charged our new Company Credit Card AGAIN, I called our attorney to get help to resolve.
    15) October 20th 2014 to February 18th AGAING OVER CHARGED BY 5 MONTHS @ 29.99 = $149.95
    16) January 23rd 2015 called Adobe to tell them we were filing a suit against for charging our card for 21 months of over charging with NO AUTHORIZATION!!  Still have not heard back in 34 days.
    18) February 27th 2015 I was given this forum to try to bring attention to ADOBE and the horrible awful practices they have.
         Adobe will see that not one single minuet of time has been used of their online access from our account.
    ADOBE, PLEASE CREDIT OUR CREDIT CARD ON FILE FOR   27 extra unauthorized months 29.99 = 809.73 !!!!
    Purposefully not going away,
    Gene K.

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • HT201318 I registered my apple ID and Icloud with a US address, and live in Switzerland. I do not own a US credit card. Now that I need to buy more storage with my swiss credit card, I can't change the country's billing address from the US to my swiss one

    I registered my apple ID and Icloud with a US address, and live in Switzerland. I do not own a US credit card. Now that I need to buy more storage with my swiss credit card, I can't change the country's billing address from the US to my swiss one. HELP PLS?

    Did you actually watch the movie? You get 30 days in which to view it and if you didn't watch it, that could be why you are getting that message. If you have watched the movie and you're sure that is has expired by now, contact iTunes Store Support and seek their help.
    Change the country in the upper left. - and click on Purchases, billing and redemption to proceed.
    https://getsupport.apple.com/Issues.action

  • So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

    So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

    I am pretty sure it will always use the credit card unless payment method is set to none.
    That has been my experience anyway.
    They already have the money from the gift card so would rather collect from your credit card.

  • I have money on my ipod from gift card but play games on my gfs since hers is newer ios and i need to transfer money from my accounts existing gift card to her account to buy upgrades for the game how am i to do this?

    i have money on my ipod from gift card but play games on my gfs since hers is newer ios and i need to transfer money from my accounts existing gift card to her account to buy upgrades for the game how am i to do this?

    You cannot

  • I need to cancel my account and debit my credit card.

    The option to turn off my account, as exemplified help, does not exist.
    What can I do to cancel my account? No answer in 0800.

    Tks
    Em 26/05/2014, à(s) 21:18, Rajshree <[email protected]> escreveu:
    I need to cancel my account and debit my credit card.
    created by Rajshree in Adobe Creative Cloud - View the full discussion
    I have canceled the CC & confirmed it through mail.
    Regards
    Rajshree
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6410941#6410941
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    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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  • Securing data from dba access , like Credit Card Details

    Hello ,
    is there any way of hiding CC details from all users in db level except specifc users
    enrypting cc data like oracle hashed passwords
    for ex,
    case (1)
    user 1 ( has access to these details )
    select acc#,customer_name from cc_details
    output : it will show all the details decrypted
    case (2)
    user 2 : ( doesnt have access )
    select acc#,customer_name from cc_details
    output : it will show all the details encrypted
    both in db level , like using sqlplus or toad
    any idea!
    thanks and regards,

    Hi, Peter,
    You wrote:
    Can you please document the problems you mention for Patch Sets/ CPU?
    What are the vulnerabilities? Search Alex's Web site but didn't find anything in regards to >DBVault.I've told about these
    http://dms.aladdin.ru/file.php?id=d7eb03f7f47ec3c68f4b1f1fe3317119
    http://dms.aladdin.ru/file.php?id=88cf1d7a962eddf7e57e2447d1e5b207
    and may be this
    http://dms.aladdin.ru/file.php?id=232eb8ed58d04295bb3920dbe805358d
    (Note: The link will be valid until 26 Jun 2008 GMT).
    In reg's to reading data from datafile, that's where TDE comes into the picture; then no-one can read from data file directly.
    There is no user who owns TDE; TDE is enabled on a database-wide level. So the >normal data owner (who is the only who should have full access to his own data with >DBVault) can use TDE to encrypt; no extra privileges needed.I’ve told about the user who is the owner of the database wallet (usually SYS). He can temporary disable encryption, takes the data, then restore encryption.
    DBVault and TDE should be the perfect match for 'securing data from dba access , like >Credit Card Details'In other words we have yet another administrator (DV owner) instead of the good old SYS :)
    And I have a question: in case the protection with DV of some tables was made from the SYS, can he make (in example) full backup or full export of the data (his ordinary administrative tasks)? If yes, then it isn't protection, if no, then...what?
    The solution is somewhere else, I think

  • My pal made spelling mistake when registering her Ipad with ITunes,how can this be rectified.Her name is spelled different from whats on her Credit card.thanks

    Hi Apple Pals,
    My friend got a present of Ipad 2 and tried to set it up.She made mistakes in spelling her name when registering.Her name is now different from name on her Credit card.It is possible to remove this and re-register again  with ITunes etcera.
    Thank s
    Julie

    Hello, Julie. 
    Thank you for the question.  As the device is registered to the Apple ID, you would simply need to make sure the name is correct on https://appleid.apple.com/.  If the name of the device itself is incorrect and you wish to change it, see the article below. 
    iTunes and iOS: Change the name of your iPhone, iPad, or iPod
    http://support.apple.com/kb/ht3965
    Cheers,
    Jason H. 

  • HT2736 i had a problem sending an itunes gift, it charge my credit card rather than my itunes account, i need the cc charge reversed and debit my itunes

    i had a problem sending an itunes gift, it charged ,my credit card rather than my itunes account, it need it reversed on the cc and debited on the itunes.

    Gifts will be charged to your credit card - you can't use your acocunt's balance for gifting, you can only use your credit card.
    From the page that you posted from :
    Note: When purchasing an iTunes Gift, a valid credit card must be on file; you can't purchase an iTunes Gift with store credit.

  • I need to purchase an app using a different credit card than the one on my account how do I do it

    I need to purchase an app using a different credit card than the one on my account how do I do it?

    Hello Dylanshopes,
    It sounds like you would like to use different payment info than what is currently associated with your account. This article will help you change that information named:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

    If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

    Hi, in my case It did not use the balance first.  I had balance but it used my credit card.  Do I have to sign in Itunes first?  Thanks.

  • HT3702 why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

    why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

    http://support.apple.com/kb/ht3702

  • How can I change from paying with a credit card to using prepaid for itunes

    How can I change from paying with a credit card to using prepaid for itunes on ipad 2 .alrwady have app ID

    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
     Cheers, Tom

  • Can Apple TV use the balance from my iTunes Store when renting a movie? I couldnt find the option so I believe it will charge my credit card it made me add to the iTunes Store settings.

    Can Apple TV use the balance from my iTunes Store when renting a movie? I couldnt find the option so I believe it will charge my credit card it made me add to the iTunes Store settings.

    For the avoidance of doubt, you must have enough of a balance to pay for the rental in full, it won't take the balance and the difference by credit card. If you don't have enough of a balance it will all be taken by credit card.

  • TS1702 I no longer want to use the Pandora one app with automatic renewal how do I quit it so it stops charging my credit card??

    I no longer want to use the Pandora one app with automatic renewal how do I quit it so it stops charging my credit card??

    http://support.apple.com/kb/ht1918
    http://support.apple.com/kb/ts5366

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