HT204088 I purchased a gift, (album from itunes), but I have not received any confirmation email. It doesn't even show up on purchase history. Is there a way of double checking that I did tried to purchase it? I am I doing anything wrong.

The person I sent the gift to has said they have not recieved anything. Any suggestions?

Sorry for the large title / subject box. This is my first time on ASC

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I got the confirmation almost instantly. My relatives are getting it from the US. Only flip side is that they leave on the 8th. And the website says delivery is between 7th and 14th of December, 1 or 2weeks. We bought it on the 23rd of November. I just hope they get it before they leave.

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Itunes says my in app purchases were refunded but i have not received any money for them. what do I do?

On 4/3 3 54.95 purchases went through on my checking account. I had a 50 dollar I tunes card and tried to buy an item worth 50 dollars. but instead 54.95 was charged 3 times from my bank account on iTunes card. I talked to my bank and iTunes. ITunes said they would refund all of them. I check my apps purchases on my pc and all 3 of the charges say refunded but I have received no money. On top of that I did not receive anything I purchased. what should I do to get my money back?

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HT204088 i got my many bill from itune but i'm not downlond that apps please help me

Billed To:
nattaya sritanawattana
bangkok, Bangkok Metropolis
THA
Order ID: MH*****LZS
Receipt Date: 02/06/13
Order Total: $4.99
Billed To:
Item
Developer
Type
Unit Price
StarMaker: Karaoke + Auto-Tune, VIP Song Updates + Premium Songs (Automatic Renewal)
Report a Problem
ROCK RIVER COMMUNICATIONS, INC.
Subscription Renewal
$4.99
Order Total:
$4.99
i got this on my email but i didnt buy this app and i didnt download app for long time why you send this bill to me please help me
<Personal Information Edited By Host>

Most of the people on these public forums, including myself, are fellow users - you are not talking to iTunes Support here. I've asked the hosts to remove your address and email address from your post.
That receipt looks like a subscription renewal in an app. Have you or anybody else who access to your account downloaded that app in the past and subscribed to it ? If you/they have then there are instructions on this page for managing and stopping auto-renewing subscriptions on this page : http://support.apple.com/kb/HT4098
If you nor anybody else has then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Up until 2/28 I used Firefox and AOL for email but have not received any new email since that date and now use Safari.

Prior to 2/28, I was having intermittent problems sending emails which would then go into 'waiting to be sent' but eventually, they would go thru. Never experienced total mail delivery capability until 2/28.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
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