HT204088 I purchased an app, but it was wrong. I want give it this app back. How could I do that?

Hei
I bouth an app Hay day Bestilling Nr: MHN94B64SN. Factura: 198040263253. I have been charged for 560 croner. This was wrong,

Contact Apple using the email form here > Apple - Support - iTunes Store - Contact Us

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HT201272 I have purchased a book but I was not able to download it yet I was charged. What should I do?

I have purchased bible niv but I was not able to download it , yet I was charged. What should I do ? I tried to download it again but it just can't be downloaded.

Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT1338 The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

http://www.apple.com/support/mac/app-store/contact.html?form=account

I need to recover deleted data from my iPhone 4S but don't have a recent backup. I thought by pressing sync on my macbook this would back up-but I was wrong. There are no backups on my macbook and the latest backup on iCloud was Jan 2012. Please help

I need to recover deleted data from my iPhone 4S but don't have a recent backup. I thought by pressing sync on my macbook this would back up…but I was wrong. There are no backups on my macbook and the latest backup on iCloud was Jan 2012. My mum died in May and I had lots of text messages that I wanted to keep. I really want to get them back. Is there any way at all I can get that deleted data from the phone?

Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer. As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
You can try and find 3rd party applications that might help you. I'm sure you'll pay, however.
Let this be a very important lesson learned.
Best.

I have imac, macbook, ipad2, 2 iphone 4s and I want to share music, iphoto and apps between all the devices but keep e-mail and contacts separate and use icloud. How can I do that?

i have imac, macbook, ipad2, 2 iphone 4s and I want to share music, iphoto and apps between all the devices but keep e-mail and contacts separate and use icloud. How can I do that?

The ID for iTunes must be the same on both devices for it to automatically download purchases made on the other phone.
For example, if you have been using [email protected] for iTunes, continue to do so. One of you could also use [email protected] for their iCloud account and the other one use [email protected] for theirs, alternatively you could use [email protected] and [email protected] for the two separate iCloud accounts.

HT201269 i bought a new Iphone unlock. however when i try to purchase an app it has a different app id. how do i change that id to mine

i bought a new Iphone unlock. however when i try to purchase an app it has a different app id. how do i change that id to mine

Settings > Store > AppleID

I have an iPhone 4, purchased in Kuwait but right now I am in India. This is a gift from a very special person in my life. Unfortunately, the back glass is smashed. If someone can please help me know how I can get it replaced & cost ? Thanks in advance

I have an iPhone 4, purchased in Kuwait but right now I am in India. This is a gift from a very special person in my life. Unfortunately, the back glass is smashed. If someone can please help me know how I can get it replaced & cost ? Thanks in advance

he knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil

I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

Do exactly what it told you to do.
Contact itunes support

I have a purchases App in my account that I need to delete. ITunes is requesting billing info to complete the transaction. I have changed my mind and don't what to purchase the app. How do I delete the purchases App?

I have a purchases App in my account that I need to delete. ITunes is requesting billing info to complete the transaction. I have changed my mind and don’t what to purchase the app. How do I delete the purchases App?

There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action

ITunes is telling me that my iP4 may be damaged and can't be activated, but I was using it when it turned itself off, so how can it be damaged?

iTunes is telling me that my iP4 may be damaged and can't be activated, but I was using it when it turned itself off, so how can it be damaged? I even managed to download photo's from it whilst it was turned off, so there was clearly some functionality before I restored it. Is anyone aware of any problems with the Apple's servers currently?

Things fail sometimes.
Was it jailbroken or "unlocked"?

I have purchased an app accidental how do reimberse get

I have purchased an app accidental how do reimberse get

There are no refunds.
Sorry.
You can try contacting itunes support and asking for an exception. Click "Support" at the top of this page, then click the under "Contact Us".

HT2736 I bought iPads for my classroom and the district purchased the apps however they gave me codes to redeem for each app. How do I do that?

I bought iPads for my classroom and the district purchased the apps however they gave me codes to redeem for each app. How do I do that?

Try apple Configurator, if not contact apple support
Apple Configurator Resources
PDF: http://www.apple.com/iphone/business/docs/iOS_Apple_Configurator_Mar12.pdf
Video: http://www.apple.com/education/resources/videos/#introduction-to-apple-configura tor
Help Pages: http://help.apple.com/configurator/mac/1.0/

How could it happen that there was a wrong FIRMWARE on the HP side?

Hey,
I've bought a HP LaserJet Pro 200 color MFP M276nw.
I checked for a new firmware
1.
downloaded the latest one: M270_colorMFP_Series_FW_Update-20140718.exe
2.
I started the exe file while working in a WiFi NETWORK
2.1 - chose the printer
2.2 - got a SMILE
2.3 - checked the system info: FAILED: old FIRMWARE 20121026
Printer firmware update failed, nothing happened.
3.
I started the exe file while working in a WiFi NETWORK
3.1 - chose the printer
and after a quarter of the installation I saw an "error 65" displayed on the printer screen
3.2 - but still got a SMILE at the end
3.3 - checked the system info: OLD FIRMWARE 20121026
Printer firmware update FAILED, nothing happened.
4.
I started the next try with USB connection
4.1 - chose the printer
and after a quarter of the installation I saw "BLACK printer screen"
4.2 - but at the end I still got a SMILE from the laptop Software
4.3 - checked the system info: OLD FIRMWARE 20121026
Printer firmware update FAILED, nothing happened.
5.
Meanwhile I had searched the web for "error 65" and found a disussion 2 few weeks ago, where there was metioned that error 65 displayed on the printer screen.
There was mentioned that the downloaded firmware was wrong and that there should have been only one firmware on the website and that the latest was wrong, "20140521" should be the only one.
I started the next try with USB connection and that bigger "20140521" exe file
5.1 - chose the printer
5.2 - then I saw something like "programming" what sounded somehow better
5.3 - the display went again black while the app on the laptop was still running
5.4 - again there was a "programming" screen displayed
5.5 - the display went again black
5.6 - but then the printer rebooted while the app was still running .
5.7 - a few moments later the laptop firmware app was done and the SMILE came back
5.8 - checked the system info: NEW FIRMWARE
AFTER ALL IT TOOK ME MORE THAN 4 HOURS just to update that FIRMWARE.
I still don't know if that firmware is fixing my problem of backing up and restoring Printer Configurations.
I don't like the fact that it seems that I am not able to save the complete configuration or at least each configuration segment like it should be possible for the "eMail Adressbook"
There is much more work to be done inside each network configuration (Networkname, Fileprefix, Format, resolution, ...),. Therefore it would be very useful to have a backup especially if you have to exchange units .
Why isn't this backup feature available for FAX Adresses & Network Buttons?
HOW COULD IT HAPPEN THAT THERE WAS A WRONG FIRMWARE ON THE OFFICIAL HP SIDE?
HOW CAN IT BE THAT EVEN THE SUCCESSFULL FIRMWARE UPDATE PROCESS WAS THE TOTAL OPPOSITE OF something you would call smooth?
There was no message on the PC telling something about what was going on on the HP 200 printer, the programming, black displays, reboot and nothing was synchronized between the firmware app and the printer display.
The TCO of this unit have exploded for this tiny firmware update I had done before on other equipment over 15 years.
I can't believe that the app is state of the art and that the quality assurance is on the right track if there is a wrong firmware on HP's website.
I am really unsatisfied and still hope, that the firmware update will deliver a better success than I had the whole eveing.
WOLF

Hey,
so after 3 month nothing has been cleared.
I got several phone calls from a terribly bad german speaking support center (may be polish orign) agent , therefore I could not understand her easily and she had no technical expertise or skills. I answered all her questions.
Later I got a support eMail in german where she was speaking about an "ELIVIERUNGSTEAM"
That is an in german unknown word probably she meant "EVALUIERUNGSTEAM" which means EVALUATION TEAM.
So I got that answer from that TEAM in late December 2014 and replied after christmas.
I received an eMail that HP received my answer but nothing happened until today.
We have several devices with the same issues and I do not want to hear or read that HP tries to tell me that it is my problem. It is an problem which occured under each browser they asked me to perform the steps - chrome, firefox, ie ...
And it occures on all printers of that series and on all laptops.
HERE IS THE LAST MESSAGE WHICH ANNOUNCED A REPLACEMENT BUT I AM STILL WAITING
HERE IS THAT MESSAGE:
Antwort unserer Elevierung [ ref:_00DG0h8qk._500G0bDLRI:ref ]
Sehr geehrter Herr Bxxxxxxxxxxxxxx,
anbei die Originalantwort unseres Elevierungsteams. Sollten Sie eine deutsche Übersetzung benötigen, so bitten wir um Rückmeldung:
Thank you for the escalation. We are able to save the email as well as fax phone book and restore it. The files saved are in .csv format. As for the firmware on the website, we are looking into it on a priority basis, as a number of product firmware listed are incorrect. We expect the error to be rectified soon, I shall keep you updated. If the customer has tried updating the printer firmware and as a result of it he is having the issue, then please replace the printer for the customer and check for the issue.
With Regards
Ich hoffe Ihnen mit diesen Auskünften weitergeholfen zu haben.
Mit freundlichen Grüßen,
Ihr HP-Laserjet-Support
WHO IS RESPONSIBLE FOR THIS SUPPORT UNIT AND THAT WHOLE TASK ?
I NEED SOLUTIONS CAUSE HERE ARE SEVERAL MACHINES WITH ALL THESE PROBLEMS BECAUSE WE MADE THESE UPDATES OF THE HP FIRMWARE

HI , I, ON THE MONTH TO MONTH BILLING FOR Ps AND Lr ($9.99) ... i downloaded Ps but now want to download Lr ... how do i do that because it only gives me the option to take it on a month to month wit the $9.99 .... isn't it included with the package im cu

HI , I, ON THE MONTH TO MONTH BILLING FOR Ps AND Lr ($9.99) ... i downloaded Ps but now want to download Lr ... how do i do that because it only gives me the option to take it on a month to month wit the $9.99 .... isn't it included with the package im currently on ??

Niel.v.d.h please utilize the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install Photoshop Lightroom through the Creative Cloud Desktop application.

HT4528 hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

I have samsung corby gts3653 mobile and need to connect internet to mac through it but it doesn't have wifi and pcsuite for mac and how could i able to connect it through gprs? GPRS is active in mobile but unable to link it with macbook pro(using lion os)

i have samsung corby gts3653 mobile and need to connect internet to mac through it but it doesn't have wifi and pcsuite for mac and how could i able to connect it, through gprs? GPRS is active in mobile but unable to link it with macbook pro(using lion os) can any one reply.

Until the MacBook Air was released and supported in 10.5, the Mac did not consider USB to be a valid Networking Protocol. So set the Mac with USB solutions aside.
To connect computer-to-computer, you typically need to be using an Ethernet crossover cable. Assigning the same address to two Ethernet devices is never the solution -- it gives a Network Conflict, just as you said.
If your Windows box has some mechanism for Sharing its WiFi connection over Ethernet, you would have to follow its rules. Whether that means Manually assigning an Ethernet Address in the same range or the PC will provide the Address, I do not know.
Best success may be running an Ethernet cable to your Wired/Wireless Base Station, or using a "gaming adapter" (Ethernet-to-Wireless no drivers required) connected to the Mac's Ethernet port to give it WiFi access. What is your Base Station {Cable, DSL, FIOS, Other} ? Ethernet cables can be up to 100 meters (an American Football Field). Often the Base Station can be moved closer for more convenience.

HT204088 I purchased an app, but it was wrong. I want give it this app back. How could I do that?

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