HT204088 I purchased app credits for $10 and never received them. How do I get my refund?
Not sure how to go about disputing this purchase, but I never received my in-game credits for, "Door Slammers Drag Racing". Now I would either like my money back, or the in-game credits to be applied to me account.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204088 I paid for an item and never received it. how do i get a refund?
I paid for a in game item thru pocket gems and never received the product even though I got a reciet. I've contacted them and got no answer. What do I do?
Contact support my friend.
http://www.apple.com/support/itunes/ -
I have purchased some rubbies from the app game call paradise cove, and never rcvd them. I did it 5 times because each time I purchased them it went back to the home page of my phone....When I went back into the app game the rubbies were not there. Now looking at my back account I have rcvd a apple receipt for charges from the games I play and have relaize that I was charge for all 5 times that I choose the rubbies and never got them...So the first thing is I want my money back for something I never rcvd plus I want you guys to fix the game and allow us to purchased the rubies.
iTunes Store: About In-App Purchases
How to report an issue with Your iTunes Store purchase
Message was edited by: b j t -
I purchased rubies in paradise cove app. Some error occurred while purchasing on june 9 and never received them. I thought I wasn't charged for them since I didn't get them. I repurchased the same item on june 11 and received them. Can I be refunded for the 1st purchase on june 9 ?.
Hello Consumer777,
I sincerely appreciate the amount of detail you’ve provided in your post. It appears you’ve been dealing with this scenario for quite some time, and I thank you for bringing it to our attention on the forums.
I’ve reviewed your case history with Best Buy in regards to this issue, as well as the details of the Better Business Bureau (BBB) case that was opened. We provided our definitive response to the BBB and Best Buy’s decision on the matter has not changed.
Thank you for sharing your feedback on the forums.
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message -
have a subscription to The Telegraph which I purchased before changing my email and apple ID. How can I get iTunes to change it to current ID
Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID. -
I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!
If you are in a country where music can be redownloaded then it should show in the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If it doesn't show there then does the Store > Check For Available Downloads menu option on your computer's iTunes find it ?
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I purchased more lives for my game 3 times and never received them
I purchased more lives for my game 3 times and never received them
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
Missing my 9.99 in app purchase to Simpsons tapped out app
Can anyone help me get a refund or know how to get my purchased doughnuts.
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TS1702 I want my money back on an app I bought and can't use, how do I get a refund
I bought an app I can't use and would like my money back, is that even possible
You can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final... -
I bought a Chase and status cd from a hmv store , so I downloaded it onto my phone and decided to delete all of my music because it was slowing down my phone but later on I decided that I wanted it on again but I didn't know that iTunes would charge me again ,so does anyone know how I can get my money back without having to ring them up...
Hi there,
You can report an issue with your iTunes purchase using the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W. -
You need to double tap all app. Why it was never like that, how do I get it back to normal
On my sons ipod you need to double tap if you want to do anything. How did this happen and How do I get it back to normal? Please help
You have enabled the VoiceOver accessiblity feature. See my other post for information on how to disable it.
B-rock -
I think this thing read right before I loaded Yahoo Tool Bar so I could use Yahoo Mail as my default. Since then It hasn't been correct. It did read (4 unread) for a while then for some reason it changed to 6.
If that Toolbar is faulty, reloading it probably isn't going to do anything, just disable it and see if that problem goes away.
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HT204088 I have been billed twice for an audio ... How do I get a refund
CAn anyone advise please
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
It it's an audiobook then they are currently one-time only downloads, so if you do redownload them then you will be charged again for doing so. -
Why did I get charged $60 for a $40 iCloud back up plan when the charges "upgrade" were only two days apart?
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
Just recently made an in app purchase, account charged, never received goods. how do i get credit back or my goods? please advise
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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