HT204088 i purchased some songs with a voucher. on the receipt it say store credit, does that mean my credit card has been charged or was credit from the voucher?
I purchased some songs with a voucher. on the receipt it says store credit, does that mean my credit card has been charged or was credit from the voucher?
Welcome to the Apple Community.
Purchases are deducted from any credit you have before your card is used, providing the credit covers the whole cost of the purchase.
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My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?
Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
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HT4098 my credit card has been charged several times for the same purchase
Hello,
Do you know how I can connect with I Tunes support, my credit card has been charged several times for the same purchase.You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My credit card has been charged and l didnt use it ????
Call Apple. 1-800-My-APPL
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I purchased bingo chips through the bingo bash game, my card has been charged.I received a receiptcomfirmation and the amount charges to my card and the chips have never appeared on my ipad for the game??? How do I get the chips that I have paid for?
You can mail us a copy of your purchase receipt @ [email protected] and we'll investigate why the chips werent added.
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i purchased an application "intARact" today which is free but my Cr. Card has been charged for 1.00 $, why ?
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I bought an ipod shuffle and downloaded old limewire songs onto it. The ipod says "Please use itunes to sync music". What does that mean? Do I have to download from Itunes only? thanks, Jester
Dear jester,
Apple created iTunes to try and stop piracy, and if you look at the lime wire site, it says they were shut down for piracy.
You will have you buy all the music through iTunes or you can download music to iTunes from a CD.
I hope this help you.
~Philip -
please help. How do I get this sorted out? I paid for an in app for infinity blade but the in app is not reflected.
Click here.
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My wife purchased some songs for her new iphone from itunes on the phone. They do not show up in our library on my home computer. When I go to add new songs to her iphone from my computer are her purchases going to be wiped out.
Is the computer authorized for her iTunes account? If not, sign her in in iTunes and then go up to: Store>Authorize this computer. You say "our library", does that mean she does not have her own computer login? Has she ever synced to this computer/iTunes before? Once she is logged in & the computer authorized for her account, you can transfer purchases on her phone without syncing. With her phone connected, iTunes running: File>Transfer Purchases.
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I purchased some songs from I-tunes and they show up on my I-tunes list on my computer, but did not sync to my I-pod. How can I get them to sync to my I-pod? Any help would be appreciated! Thank you!
Sorry, I meant the letters look "faded" not faed.
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i waited to make sure i had the credit to purchase some songs and then got an email for the charges to my credit card, so i waited onother day and purchased another song and i see i got charged again for it on my credit card and my itunes account still has all the credit i started off with it, what is going on?
http://www.apple.com/support/itunes/contact/
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guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING
You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out. -
I had a library of about 500 songs, some purchased and some imported from cd's I have since lost in a fire. Only the purchased ones now appear in my itunes library. Does that mean iI have to subscribe to music match in order to have all of my music in my itunes library? I still have most of the songs on my iphone. I use a pc.
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod.
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