HT204088 I purchased Whatsapp from iTunes and it was my first purchase but amount charged twice from my account

Hi,
Need some assistance. I purchased "whatsapp" from iTunes store on 23rd Jan 2013 and it was my first ever purchased app from iTunes. The application cost is 55 Indian Rupees on iTunes store and when I provided my payment details rupees 60 has been charged from my account and I received the SMS confirmation. After two days on 25th Jan 2013 I received another SMS alert that Rupees 55 has been charged for purchase made on iTunes however I didnt purchase any other item except Whatapp on 23rd. I dont know why the double amount was charged for single purchase. Does anyone else faces the same kind of issue?

Ariana...
so I assume there should be some track of them
Yes.
In the iTunes Store on the right under Quick Links click Purchased (new).
You'll be able to re download past purchases for free if you are a resident of the U.S., and have iTunes 10.3 or later installed.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

HT201359 I purchased something from iTunes and I was charged three times. How would I go about getting refunded?

I bought something from iTunes and I was charged three times. How would I go about getting refunded?

You can either try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or if the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into

I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into

Do the problem songs play in iTunes on the computer?
Is Settings>iTunes and App Store signed into the account that purchased them?
Can yo redownlod them directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Do they show up in the Purchased list?
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing/loading those songs?

Purchased music in Itunes and it did not download anything but the titles of the songs.

purchased music in Itunes and it did not download anything but the titles. I cannot find where I can get support to get my purchase fixed. IThis is the most frustrating support system ever.
Where can I get support?

Does the Store > Check For Available Downloads menu option find it ? If not, then depending upon what country that you are in (music can't be re-downloaded in all countries), does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading (if there is an complete download of the track listed in the Music part of your library then you will need to delete it from there before it will get the cloud symbol in Purchased for redownloading) ?
If you can't download it via either of the above then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I appear to have lost all my audiobooks from itunes and cannot download a new purchase to my ipod. I have tried uninstalling and reinstalling itunes but this has not helped - I am desperate as I depend on my ipod for listening to books

My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.

iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

HT4009 I made a purchase in an app and it didn't go through but it took money from my iTunes account, how do I get my money back?

I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?

Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy

I would like to purchase songs on itunes and when I go to purchase it's gonna take it from my credit card when I have a gift card that I would like it to take from first

I would like to purchase music and when I go to purchase it asks to take the purchase from my credit card and I have a gift card that I would like it to take the money from first.

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

I recently purchased a song from Itunes and it appeared in my library but won't play on my Iphone. I'd like to delete it from my Itunes and redownload it from my actual Iphone. How can I delete a song from my Iphone?

I just got a new computer so I can't get my Iphone to connect to it. I just want to use my actual Iphone to download songs from Itunes from now on but I already have this song downloaded to my computer so it's not playing on my phone. I want to delete it so should I sync my phone to the computer and delete it from Itunes on my computer then try to download it again on my phone?

http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

I downloaded an album from iTunes and some of the songs downloaded but others didn't there was an error message 8003 Unknown error occurred. While I downloaded the album to my phone, it wouldn't download to my mac, what am I doing wrong???

I purchased an album on ITunes store, while the items downloaded to my phone, it didn't download to my mac. Some of the songs downloaded but not the majority, when I try to download the songs, it gives me an error 8003 Unknown error occured. What am I doing wrong? If I can't download this album, how do I get a credit??

Hello mercdw,
Once the music has been downloaded to your iPhone, you can transfer purchases from your device to iTunes.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Alternatively, the following article provides further information regarding this error and steps that can help resolve the issue.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Allen

I have purchased songs on itunes and they said they were completed but when i play the songs on itunes the cut out half way through the songs! how can i get the songs?

Help!!!

Delete any damaged songs, then redownload them from iTunes in the Cloud here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

ITunes doesnt list the album songs in order. i bought the album from itunes and managed to fix some songs, but 2 tracks are still out of order

I bought "Ultraviolence" from iTunes on release day. When I got it, the songs were arranged in order and everything was as it should be. However, ysterday, just 1 day after purchasing the album, the first 5 songs of the album jumped to the back. I was able to return the first 3 songs to their original position, however tracks 4 and 5 are still stuck at the bottom and nothing i do seems to be able to bring them back to where they're suppose to be. Please help me fix this issue..

I have tried everything I have read on the Internet about sync issues and restore etc and not there isn't a single song on my iPad or iPod touch. All of the songs are listed in my iTunes but are all greyed out, some have the cloud symbol next to them but lots don't and some say waiting.
Long and short is nothing will save to my devices at all.....HELP !!!!!!!?

I purchased an album from itunes, and 1 of the songs doesnt play

I purchased an album from itunes, and 1 of the songs doesnt play

hi,
Try deleting track from your computer and move to trash.
Go into store and download again from purchases.
Jim

HT201272 I dont understand how I can purchase a song from itunes and it WILL not transfer to my iPhone? What is the purpose of paying for music in the first place? I have authorised my computer. I have authorised manual transfer. I can transfer every song

I've purchased music from iTunes and CANNOT drag to my iPhone...WHY? I have clicked manage myself and authorised my computer. What is the point of buying music if you cannot transfer from iTunes to an iPhone? I can happily transfer my CDs.????? I have the latest update on my iPhone and iTunes.

Media was moved via external hard disk, and I think I moved the iTunes Media folder after consolidating it.

I create a playlist with songs that I purchased from itunes and when I try to sync it to my iphone some of the songs are missing but when I go to the playlist in itunes the song is there. What could be happening? What am I doing wrong?

I've created playlists with songs I've purchased from iTunes and also added songs I've purchased from iTunes to existing playlists. Everytime I go to sync the playlist to my iPhone I find some of the new songs missing from the playlist. I've deleted the playlist from the phone and reinstalled it. I don't know what I"m doing wrong. Anyone have any idea what could be the problem?

Wondering if you haven't been bitten by the new "feature" of iOS 5, as was my son. turingtest2 explained it very well in reply to my own query about "missing" songs in playlists.
Here's that thread...
https://discussions.apple.com/message/16903613#16903613

HT204088 I purchased Whatsapp from iTunes and it was my first purchase but amount charged twice from my account

Similar Messages

Maybe you are looking for