HT204088 I still can't get into the itunes store. case # 452112949
I need to see my history and go to itunes store. a purchase has shown up on my account that I don't remember. need to make sure it is mine.
Most of the people on these forums, including myself, are fellow users - you aren't talking to iTunes Support here.
The instructions on the page that you posted from should let you see your purchase history, though I'm not sure if it shows in-app purchases and/or auto-renewing subscriptions. If it doesn't show or you don't think that you made it then you can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I can't get into the itunes store without downloading itunes 10.3
I can't get into the itunes store through my itunes because the homepage has the add for updating to itunes 10. I tried to do it, but then realized I don't have the software for it, I need Mac OS 10.5 or higher and I have 10.4. How do I get to the itunes store still, surely I don't have to buy a whole new computer to keep using Itunes? Does anyone know anything about this?
I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.
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I can not get into the iTunes store for the past two days. I can do a search on the music in upper right corner and get a drop down list. However, the screen is then white with "iTunes" in the middle. Any suggestions? Thank you.
Check out this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
If your computer has one of the LSPs listed you may have to reset winsock.
If not, you may want to give this article a shot -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
I can't get into the iTunes store!!!
In iTunes when I click on the button to take me to iTunes store a message comes up saying 'The item you've requested is not currently available in the UK store' and now I can't get into the iTunes store at all
I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.
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I can't get into the itunes store. Computer is saying to change compatibility mode. I followed the directions to do this, but I do not have a compatibility mode tab. Any ideas on what to do. Does this have anything to do with Google Chrome and Explore, maybe?
Were you connecting regulary up until a week ago? I have noticed that I have gotten a lot of those messages tonight. May the iTune site is very busy? (a lot of iTunes cards given out today)
I closed iTunes and then re-opened and it helped. My connections have been intermittent at best tonight. -
I am a first time user trying to download a movie to my PC. I created and verified my apple ID, but can't get into the itunes store. Please help.
Why not? What, if any, errors are occurring when trying to access the itunes store?
Is iTunes actually installed? -
Hello, I restored my ipod and now I can't restore my information back on my ipod. I read the manual on how to restore my ipod and I click the ipod under devices but, it won't let me get into the itune store. I keep getting error -9808. What can I do to resolve this problem? Thanks!
Have you seen this Apple support document?
http://support.apple.com/kb/TS2753
B-rock -
HELP!! Can't get into the itunes store?
Hey everyone I have itunes downloaded but when I click on Itunes Store from my itunes homepage it get the following message, "itunes could not connect to the itunes store. The network connection timed out. MAke sure your network settings are correct and your network connection is active then try again". What does this mean? Have any of u experiecned this problem? How can I fix it? Like I say I cant even get into the itunes store and am getting really frustrated. Thanks for the help.
Were you connecting regulary up until a week ago? I have noticed that I have gotten a lot of those messages tonight. May the iTune site is very busy? (a lot of iTunes cards given out today)
I closed iTunes and then re-opened and it helped. My connections have been intermittent at best tonight. -
Can't get into the Itunes Store?????
Error Said: We can not complete your itunes store request. An unknown error had occurred (0x800B0101).
What does this mean? I just got itunes for the first time on this computer and my first Ipod. I can't get into the store at all! I have windows Vista home basic.I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.
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I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I can't log into the Itunes store with my Apple ID.Says I need to update my security but the link doesn't work,bad http.Get internet explorer canot connect message.
Good day Goose253501,
It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
I cannot get into the iTunes store. I keep getting error message 0x80092013
I have spent hours trying to get into the iTunes store without success. Error message 0X80092013 keeps appearing. Someone has suggested maybe a driver is missing. Please help if you can. (I can get into the store using my laptop. I cannot get into it from my desktop.) I'm using Windows Vista.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I can't sign into the itunes store using the 3G network?
I can't sign into the itunes store using the 3G network?
I keep getting the error "Can't connect to the iTunes Store"
This also makes it impossible for me to use itunes match with the 3G network.I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.
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I can't get into my iTunes Store. Every time I try, it force closes. I've already tried restarting my phone and that's not working. HELP!!
someone suggested to open your music app and access the store from there first, once done then you can go to the itunes store app, try it and see if it works
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I accidentally locked my phone with a passcode, i plugged it in to itunes to restore it but now it wont get into the itunes store on my computer. what do i do?
http://support.apple.com/kb/HT1808
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