HT204088 I think someone may have access to my account with out my permission. What do I do?

I think someone may have access to my account without my permission. What do I do?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114957)

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How do i know if my iphone 3 is jailbroken ? i think someone may have installed a spyware.

Hi i have an old iphone 3 that I have never jailbroken.I believe it may have been jailbroken and had spyware installed because everytime i try to make a call, it always fails the first time and i have to dial again.
I no longer have acces to my computer to put it back to my factory settings via itunes. Is there any other way to find out what is going on with my phone ?
Could it just be my service provider or that my phone is too old ?
Please help
p.s. messy divorce, afraid my ex is spying on me
thanks

If you have Cydia on your phone, it was jailbroken.
Your symptom of a failed first attempt at a call is not indicative of spyware. I think you may be a little paranoid about your divorce.

I have an old Ipod which I loaded music many years ago. . .I no longer have the itunes which I originally loaded, however, I have a new itune account with songs loaded. . what will happen if I load these songs onto my ipod today?

I have an older ipod which many years ago I loaded my music from Itunes on another computer. . .that computer crashed. . .I now have a new Itunes account and music loaded on another computer. . I would like to add songs onto my ipod. . .can this be done?

Not without erasing what is currently on the iPod first, since an iPod can only be synced with one computer/iTunes library at a time.
A better way to go about it, is to copy everything currently on the iPod to your new iTunes library first. Then connect it to iTunes and either choose the Erase and Sync option or restore the device to allow it to start syncing with the new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I only show one iCloud on my IPhone that can do a restore. I synced it with my MacBook Pro and I think that may have messed things up. Prior to that I have several backups. Will a "genius" be able to access the info I need?

I only show one iCloud on my IPhone that can do a restore. I synced it with my MacBook Pro and I think that may have messed things up. Prior to that I have several backups. Will a "genius" be able to access the info I need?

If things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps.

Someone may have fraudulently gained access to you...

Someone hacked my skype id **EDITED FOR PRIVACY**but from 20th may I couldnot sign in to my account.On 20th may I got this mail -
Registered email successfully changed
Registered email address successfully changed. We've updated your registered email address to **EDITED FOR PRIVACY**
If you have not changed your email address, please contact Skype Customer Service with any questions as someone may have fraudulently gained access to your account.
Talk soon,
The people at Skype
Please help me to recover my account.

Here is what you can do is someone has takenover your Skype account -
https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

I think i may have two iCloud accounts how can i merge them?

I think i may have two iCloud accounts as i changed my apple id, I don't seem to be able to access the other. How can i see my documents in the cloud

Hello HVD64
I'm afraid there is no way too merge two icloud accounts together per se. However if you;
1. Go to SETTINGS on your iPhone or iPad.
2. Go to iCLOUD.
3. Scroll to the very bottom, press DELETE ACCOUNT. Before you panic, this is not going to Delete your iCloud account. It is simply going to delete the bridge that connects your device to the iCloud.
4. Choose to KEEP ITEMS ON YOUR DEVICE if asked.
Then sign into your 2nd account, and this will merge both accounts onto one device. There is not much else you can do I'm afraid!
Kind regards
Edward
<Edited by Host>

I'm trying to redownload my music onto a new computer and its not working..I think I may have two accounts open because the one im signed into is empty and I cant remember my log in info..and when I reset it it doesnt help.

I got a new lap top and I was trying to re download my music to the new one and it's not working. I think I may have to accounts open because its saying mine hasnt been active in a while and I know thats not true...and there is no music in the library it's all empty...is it possible to have two accounts open? if so how do I cancel one. and keep the other....

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

CineXplayer on my iPad (2) error message stating I don't have permission to copy files from my hp pavilion 6 across to my iPad. I think I may have accidentally disabled iTunes Helper, but it is running in TM.

I use CineXplayer on my iPad (2) and today have started getting an error message stating I don't have permission to copy files from my hp pavilion 6 across to my iPad. I think I may have accidentally disabled iTunes Helper, but it is running in Task Manager.
I have removed iTunes and re installed.

That's a comment in the file. It has no effect at all.

I have lost nearly all my photos and events. I received a message effectively saying that I need to upgrade from an old base. I think I may have tried to open an event that was stored in iPhoto Buddy a few days ago.

I have lost nearly all my photos and events. I received a message effectively saying that I need to upgrade from an old base. I think I may have tried to open an event that was stored in iPhoto Buddy a few days ago. iPhoto Buddy is not supported in Lion. How can I retrieve my phjotos?

What version of iPhoto?
Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

HT5293 I use an MacBook OS X 10.9. I think I tried to download OS X Mavericks without knowing what I was doing (still don't). I think it may have slowed my MacBook significantly. Is there any way to safely remove it?

I use a MacBook OSx 10.9. I think I tried to download the OS x Mavericks not knowing what I was doing. I think I may have slowed my MacBook significantly. Is there a way to safely remove the Maverick without affecting my computer?

See this User Tip:
https://discussions.apple.com/docs/DOC-6161

Cannot find my "Pictures folder" in Finder and was using the "all Images" selection to fiddle with my pictures. Now I think I may have screwed iPhoto up

Cannot find my "Pictures folder" in Finder and was using the "all Images" selection to fiddle with my pictures. Now I think I may have screwed iPhoto up

Hi jamesxio,
Do you still have the Pictures folder in your home folder? If not, create a new folder in your home folder and name it Pictures. Make sure the iPhoto Library folder is in the Pictures folder.
Now launch iPhoto with the Option key depressed until you get a message screen. Choose to open another library and navigate to and highlight the iPhoto Library folder. Click the Open button.
You didn't move anything around or rename anything in the iPhoto Library folder in the finder, did you?

Hi Forum, can u please help? iRecently bought a mac pro & my garageband 11 was working fine but now it's showing a question mark in the dock but it won't open. I think it may have been accidentally trashed. I've searched the trash & spotlighted. What now?

Hi Forum, can u please help? iRecently bought a macbook pro and garageband 11 was working fine but now it's showing a question mark in the dock and it won't open. I think it may have been accidentally trashed. I've searched the trash and spotlighted but don't know what to do next. Any ideas? Thanks.

How did you install GarageBand on your Mac? Did it come preinstalled with the other iLife applications?
If your MacOS supports the AppStore, you should be able to redownload GarageBand from the AppStore, see this support Article: OS X: About OS X Recovery on how to download again:
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.
Regards
Léonie

I cant locate a file a had filled with pictures think i may have deleted is their anyway to recover it

i cant locate a file a had filled with pictures think i may have deleted is their anyway to recover it

Hi t,
First, don't create or change any files. The more you do, the less chance you have of recovering any data. Google for Mac data recovery applications. There are several. At least one allows you to use it to see if you can recover data, without paying for it. If you decide to recover it, then you have to pay for the app in order for it to do the recovery.

When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??

When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT1338 I am having trouble installing updates on my mac this is the error code the pops upThe update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that

can some one help me? I have been trying to update my MAC and it will not download because this message come up
(The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs.)

For anyone that comes across this. I managed to fix the problem. It had something to do with the date on my computer. Mavericks installer apparently does a date check of some sort and that is where the error is coming from. Open terminal and check the system date. It may be wrong. Another poster in the forums told me how to to check the date and change it. Click here for the link to the explanation. Be careful because the date is in a weird format.

HT204088 I think someone may have access to my account with out my permission. What do I do?

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