HT204088 I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

HT1727 I am being charged for a movie that never downloaded to my computer, how do i get credit?

I am being charged for a movie rental that did not download, how do I get credit?

https://expresslane.apple.com/GetproductgroupList.action
First select the blue iTunes in the middle.
On the right, iTunes Store.
Continue
On the left, Purchases, Billing and Redemption
Apple ID account billing
'Charged for a movie I did not rent.' Can go in the 'Tell us more'.
Select your country.
Continue
Next page, should have contact options on the bottom.
Email is the option that's always available.
Sometimes you'll get 'Schedule a call'.
Or sometimes, 'Chat Now'.

When I try to print from my iPad I see a message "searching for printer" and then "no printer found.". I have a printer application loaded and it finds my wireless printer.   How do I get the iPad to do the same so I can print from emails, the web, etc?

When I try to print from my iPad I see a message "searching for printer" and then "no printer found.". I have a printer application loaded and it finds my wireless printer.   How do I get the iPad to do the same so I can print from emails, the web, etc? Thanks

sandrafromsilver spring wrote:
When I try to print from my iPad I see a message "searching for printer" and then "no printer found.". I have a printer application loaded and it finds my wireless printer.   How do I get the iPad to do the same so I can print from emails, the web, etc? Thanks
Go to the following link:
http://jaxov.com/2010/11/how-to-enable-airprint-service-on-mac-os-x-10-6-5/

HT3209 How can i be reimbursed for a rented movie that was unplayable?

I rented an HD movie which was not playable on my MacBook Air
Processor 1.8 GHz Intel Core i7
The rental period expired and i am now out my 4.99
How can i get reimbursed or receive a credit?
j

Unplayable in what way ? If the download was corrupt then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
If unplayable in terms of your Mac not supporting it then all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Backed up my old phone to my computer. trying to sync new phone and retrieve old info. It is asking for a password. I never gave it one. How do I get to my stuff????

backed up my old i-phone 3 to my computer. tried to sync new i-phone 4S to computer to restore info. It is asking for a password. I never assigned one. How do I get to my info????

iTunes will recognize your new phone as a different device from your old phone. Do you have any information on your new phone that you want to save? Restoring to the backup of your old phone will overwrite your data and settings with those of your old phone. If you want to save any data on your new phone, you'll need to do this first. After doing so, connect it to iTunes, right-click on the name of your phone on the left side and select Restore from Backup, when prompted, selecte the backup of your old phone to restore from.

The bar icon for downloading that appears next to "trash" and the "bootcamp" icon are gone.   How do I get them back?

This format confuses me.   I intended to simply ask a question but then this discussion window opened up and my question appears as though it were a topic.
Can we ask a question without beginning a discussion?   Then I am chided for trying to post a "blank message".   I am only asking a question.   What is all this talk of messages anyway?
My question is:   The icon next to "trash" that shows downloading is gone. The bootcamp icon is also gone.   How do I get them both back.
Thanks

Welcome,
If you are refering to the Dock Icon which showed you your Downloads folder then open a Finder Window on your Home folder and drag the Downloads folder to the dock. It will create an Icon for the folder.
Not sure about the Bootcamp icon, don;t use it but if there is a Bootcamp folder the procedure should be the same.
regards
BTW Starting a discussion is the same as asking a question.

HT1657 Video not loading for a rented movie that I want to watch offline?

I have rented 2 movies, they were downloaded to "my videos".i wanted to watch them offline and whereas both movies started successfully, after a few minutes I got the error "video not loading".
I reconnected my iPad to the internet and tried again but I get the same error again...

The new releases seem to take the longest. But you use to always have the option of both right when they came out now its buy then wait and wait for rent.

How do I get support for a rented movie that wouldn't play?

I rented the Godfather II to watch with my wife and then it said it would take 20 hours to download to start playing! Mind you the internet is find enough to stream Netflix without ever a problem. It said if I switched to lower resolution in the settings it would be faster, but it actually made it take longer (26 hours).
When it finally finished we tried to watch it and then it started but stopped and said it needed to download again. We waited, then it disappeared (I'm assuming because 24 hours had passed since it first tried to start playing). I've been trying to get a refund from Apple but can't get through to anyone.
Very frustrated - I love Apple products (iPhones, Macs, iPads & Apple TV) but customer support is awful. They really need to take a lesson from Amazon

Netflix uses adaptive streaming to adjust quality based on connection. iTunes content is fixed and will start once enough has buffered in order to play without interruption.
What is your connection speed (speedtest.net) need 6mbps for 720p and 8mbps for 1080p. Did you try switching to SD?
Check istumbler or netstumbler to see about interference
Make sure you're on the ISPs DNS (settings - network - configure DNS - should be set to automatic)

I GOT A GIFT FROM I TUNE STORES BUT CAN NOT DOWN LOAD AND INSTAL ON MY I PHONE....I GET THIS MESSAGE ASKING FOR A CODE WHICH I DO NOT HAVE AND DO NOT KNOW HOW TO GET......

i got a gift for my i phone 4s but i can not download and redeem same as i tune is asking for a code number which i did not get and i do not know how to get..........pl help solve this problem...thanks.

SW,
I don't know what the problem is with your corrupt/unopenable document on CD. I wonder if you can display it with QuickLook.
Select the file in Finder and hit the Spacebar. If the file is displayed properly, you can capture it as an image with Grab.app or by Shift-Command-4, > drag capture box.
Not knowing the complexity of your document, it's difficult to say what you should do next. I'd submit the graphics to an OCR application and extract the text, to be used in reconstructing the original document.
Jerry

How do i get rid of old rented movies that are a week over due when it was only a one day rental?

hi, i have been trying to get rid of my rented movies that keep wanting to download and they are using up all my space on the ipod. because of this i have to restore my ipod every time i try to use it because of the two movies "The Proposal" and "Me, Myself, and Irene" and it is keeping me from watching a newly rented movie "Beowulf". i would like it if the two movies "The Proposal" and "Me,Myself, and Irene" were wiped off of my account so that i mat proceed with watching my other movies. this has been a hassle for me long enough. so please take the first two movies i mentioned off of my downlods list on my itunes account but not "Beowulf". thank you.

Favicons usually expire after some time, but I don't know how long this takes.
See also:
*Bookmark Favicon Changer: https://addons.mozilla.org/firefox/addon/bookmark-favicon-changer/
Try to remove all data stored in Firefox from that domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from this 'forget' unless you have a backup of the affected files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

HT4009 My daughter downloaded zombie farm and purchased 100 brains - I was billed for the purchase but she never recieved the brains. Three days later I was billed for another purchase of brains that she did not order or recieve - how do I get my account

My daughter downloaded zombie farm and tried to purchase 100 brains - I was billed for the purchase but she never recieved the brains - three days later I was billed for a purchase of 100 brains again even thought no one made the purchase - how do I get a refund?

If you did not receive the "merchandise" then a refund is due. Just click through the support link provided above, fill out the form at the end, clearly state the facts and state them again via reply email.
Also prepare to send copies of the billings and provide the user name associated with Zombie Farm and Game Center (if applicable).
All should work out, but if satisfaction is not received, file a claim with your credit card issuer.

HT4759 I was able to view "gallery" before this move. What am I looking for now to view my photos?

I was able to view gallery before the move. What am I looking for now to post and view photos?

iCloud provides a very basic photo gallery in Photo Journal, though it is populated only from iPhoto for iOS, not from a Mac. Otherwise you will need to find a third-party solution - this page examines some options:
http://rfwilmut.net/missing4

HT1657 Do I have to wait for a rented movie to download before playing?

I seem to need to wait for my rented movie to fully download before playing. Is this normal? I would have expected once the download has begun, for playing the movies to be possible. Any advice?

Nope. If they have them in stock, then you can get one, and if they don't, try again later. No list.

HT1657 Can I do watch something else on tv while I am waiting for my rented movie to download?

Can we watch something else on our tv while we are waiting for our rented movie to download (Hours!!!)???

Not advisable, the ATV (2n'd and 3'rd gen) doesn't have a hard drive, it is limited memory which is used for streaming only.
Try to avoid renting HD... should not take as long.

HT204088 I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

Similar Messages

Maybe you are looking for