HT204088 I was charged but never received

I was charged a total of $18.84 from the site Double Down Interactive but was never credited. The charge was taken from my Apple account. Thank you for attention in this matter.

What is your question?
You need to contact itunes support about this.

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Song Pop - Coins charged but never received

I've bought 400 coins inside Song Pop game, the value has been charged in my credit card, but the coins was never received.
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My name is Lisa Shiner as I was playing Song Pop, I purchased coins. I was charged $1.99 x 3, but never received the coins. I puchased the itunes card today. This incident occurred today. I has been a couple of hours and I still don't have the coins I purchased.

HT201304 what can i do if i paid for an in app purchase and was charged but never recieved it ?

I paid and was charged for an in app add on but never got it>

ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

Podcast was submitted, but never received a confirmation

Hi, i do not recall where I read it (thought it was on these forums) - but I remember seeing something about podcasts submitted over the last 2-3 weeks may not have gone through due to system errors. Users who had submitted in the last month should re-submit.
I did not receive any confirmation of our podcast going through, and submitted it more than 3 weeks ago i believe. I thought maybe the information i had read was the reason so i went to submit it again and it said "this RSS feed has already been submitted"
i wonder if any moderators or forum members could help.
thank you in advance

I am having a related issue. I received confirmation of the XML feed; but it has been 48 hours and I haven't received a confirmation for the Boxes and Arrows podcast I'm producing.
It's a show with Information Architects and Designers around the world. So it's not like any of the content is objectionable. I've created feeds a couple of times in the past and within 12 hours the link is sent back to me.
Any thoughts on how to speed up the process? I don't think I can re-submit the XML feed. The technical specifications say I should receive something in 24 hours.
I don't see anywhere on the Apple site where I can call and talk to someone...
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HT3702 I tried to purchase a book yesterday on iBook and never opt to purchase I was charged and never received the book and want a refun what do I do?

How do I get my refund????

Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT4009 I purchased coins in a Zynga slot game. I was charged but did not receive the purchase. What do I need to do?

I purchased coins in Zynga slots, was charged, but never received them. What do i need to do to get my money back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and it also saids we received your order and it is in process . payment not taken yet

today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and it also saids we received your order and it is in process . payment not taken yet
but card was charged full amount and i havent gotten anything else been checking for update all day and got nothing i did order iphone 6 plus at 3:01am and everything went through and i was finsihed at 3:06am

chriss2633,
I know how exciting it is to have all the information on the new phone. I did send you a Direct Message. Can you please respond back to that message? Looking forward to hearing back from you.
KevinR_VZW
Follow us on Twitter @VZWSupport

HT1541 Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/

I tried to make Apple ID. The process was interrupted by timeout. Re-attempt says, this email address is in use. "Forgot your Apple ID?" can not be identified the names and e-mail address. "Forgot Your Password?" e-mail sent, but never received. What now?

I tried to make an Apple ID on iPhone 3GS. The process was interrupted by time-out. Re-attempt says, this e-mail address is already in use. "Forgot your Apple ID?" cannot be identified the names and e-mail address. "Forgot Your Password?" e-mail sent, but never received. What now?

Solved.

Card was charged but no shipping info?

I preordered the iphone 6 plus and was originally given a date of 9/19. I was told by Verizon customer service that once my card was charged I would be given a tracking number.
My card was charged but no tracking number was given...please help!Verizon Wireless Customer Support

You should receive shipping info today. When your card is charged your device has either already shipped or is shipping soon.
One thing I found odd is that my card was charged too and I don't have shipping info yet. Stranger still is that my receipts say FedEx 2 day shipping... Found that odd since Verizon is offering overnight shipping for free on orders right now... Oh well, anyway. That's the only rant I can give. We are getting our phones and that's what's important.

My card was charged but i didn't get sign in

my bank card was charged but I didn't receive e-mail about confirmation at iTunes

Hi...
I needed to verify my billing address, but i already filled that out.
Check out this support article > iTunes Store: My credit card's security code or zip code does not match my bank's records

I submitted my podcast but never received an email.

I submitted my podcast but never received an email. I tried tried resubmitting but it stated that it had already received my submission. Anyway to resend a confirmation email?

The fact that you get an error message on trying to resubmit indicates that your submission was successful. You should have received a confirmation but there's always the possibility that it's gone astray or been spam-trapped.
It can take two weeks, sometimes quite a bit more, for a podcast to be accepted, at which point you should get an email giving you the Store page URL, so check that you haven't been spam-trapping such messages. Otherwise you'll just have to try searching in the Store from time to time (though this can take a further period to become effective).

HT1711 I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?

I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?

Have you tried signing out of itunes and then signing back in

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

you may delete this discussion. I fixed the issue

HT204088 I was charged but never received

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