HT204088 i was charged on my credit card but the purchase was not successful?

I made three transactions using my appleid but the third transaction was not successful. How can i report this? the total billed charges on my credit card was the total of the three transactions Please help.

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I purchased something on an App, the money was taken from my credit card, but the purchase from the app became an error and told me to contact iTunes support.

After downloading the Sims app, i purchased items from it. I checked my credit card account and the purchase was made, but after checking the app, the items i payed for weren't there. A message saying "Error: contact iTunes support" popped up. I just want to know why my purchase wasn't returned with the items i payed for. And if im not going to get them, how can i get my money back.

Contact iTunes support:
Contact iTunes

HT1920 I redeemed 2 gift cards totaling $25.00 today. I purchased iTunes today and wanted to use the gift card but I was charged on my credit card for the purchase. How can I correct this?

Is there a way to transfer itunes purchased with a credit card to iTunes gift cards redeemed today?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
Apple id : [email protected]

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my

Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my.....
itunes after the upgrade to the doeseo deureksyeon application updates are not going well for pre-application has been turned off twice, so update hwanbulhaeju should not send money!
Please also check and application! Update what's wrong!! You do!
$10.87 !!!!!
You do!

This is a user to user forum: you aren't talking to Apple here, and no-one on here can help you. You need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there.

I update my credit card but the paymaent has not been debiteded yet

I update my credit card but the paymaent has not been debiteded yet, what do I need to do?

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

My account is in usa but I want to enter an international credit card, but the form does not allow me. How do I have to proceed

My account is in usa but I want to enter an international credit card, but the form does not allow me. How do I have to proceed

chi45,
You must have your iTunes and App Stores set to the same country that your billing information is based in (i.e.: must use a US credit card in US iTunes and App Stores).
If you move to another country, you need to change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account. Otherwise, your credit card might not work as payment. For example, only German credit cards can be used to buy content from the German iTunes and App stores.
Can't change the country of your iTunes Store, App Store, iBooks Store, or Mac App Store account
https://support.apple.com/en-us/HT204447
Cheers,
Allen

HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

you may delete this discussion. I fixed the issue

ITunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?

iTunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?

I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID

I have many charges on my credit card from the itunes store that I did not make. What do I do?

I have many charges on my credit card from the itunes store that I did not make. What do I do?

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

Kindly inform any email id or toll free number to contact apple for your below answer, Mr.King_Penguin
About receiving my credit card being debited for Free App Store Application downloads,
It should be within a few days, but it might vary a bit by bank/provider :
I am in India, if the bank don't refunds , what to do?
Rajagopal.pngr :- It is only a holding charge, it is not a permanent charge. If it isn't refunded within a few days or so (and it quite possibly won't be over a weekend) then you can query the charge with Apple.

I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

HT204088 i was charged on my credit card but the purchase was not successful?

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