HT204088 I was overcharge for a purchase how do I get help to make this correction

I was overcharge for a purchase of two songs made Apirl 26th on my credit card how do I get this resovle?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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HT4009 I was overcharged for an app, how can I fix this?

I have a charge for $9.99 in my bank account for an app that costs $.99. Who do I contact to get my money back? Apple, or the maker of the app?

Contact iTunes support http://www.apple.com/emea/support/itunes/contact.html, or go into your purchase history and select the particular transaction and click on report a problem.

I'm being charged TWICE for one purchase, how can I get my money back for that second charge?

I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

I don't have libraries. It says the link was deleted for library. How do I get it back

library for lexmark productivity no media library

If you re-format it you will lose all the data on it!!!!! So make sure you have backed up the drive or moved all the data on it to another external HD or the internal HD on your iMac.
Below is an Apple Advice letter that explains how to format an external HD, it's written for Aperture but you can use the instructions to formate any external HD.
http://support.apple.com/kb/HT3509

How can I get help in using this service.? I am totally new to this service.

Do you have any simple tutorials I can get to use this service?

Please allow a day or two for a reply, this isn't a live connection. Thanks.
Which service do you have? Please give the exact name from your receipt, there are so many things from Adobe these days. Also do you have Windows, Mac, iPad, ...?

HT4009 My daughter downloaded zombie farm and purchased 100 brains - I was billed for the purchase but she never recieved the brains. Three days later I was billed for another purchase of brains that she did not order or recieve - how do I get my account

My daughter downloaded zombie farm and tried to purchase 100 brains - I was billed for the purchase but she never recieved the brains - three days later I was billed for a purchase of 100 brains again even thought no one made the purchase - how do I get a refund?

If you did not receive the "merchandise" then a refund is due. Just click through the support link provided above, fill out the form at the end, clearly state the facts and state them again via reply email.
Also prepare to send copies of the billings and provide the user name associated with Zombie Farm and Game Center (if applicable).
All should work out, but if satisfaction is not received, file a claim with your credit card issuer.

HT1689 I was charged for duplicate purchases but never received any. How do I get credit for non received purchases?

After making a purchase, I didn't received it and was charged duplicate times. How do I get credit to my account for this?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

HT204088 I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

How can I obtain my licenses if another email address was used for the purchase?

How can I obtain my licenses if another email address was used for the purchase?

Hi 79bison,
Welcome to Adobe Forum,
You will have to log in with to www.adobe.comfor retail purchase or licensing.adobe.com if Volume licenses with the E-mail with which it is registered
Then you can retrieve the serial number, you can opt for transfer of license to get it registered with your Email, if applicable & eligible.
You can contact Adobe Support for further assistance at http://adobe.ly/yxj0t6.
Hope it helps you.
Rajshree

TS1424 I was overcharged for a song. How do I get reembursed?

I was overcharged for a song, and I want to be reembursed the few extra cents. This has never happened before and I want this issue resolved ASAP.

"But then another question comes up, when did iTunes start charging a 6 cent tax on every song?"'
Because the law requires them to.
"I think that since they're going to keep charging us tax, then they should update all the song prices to what we're actually going to be paying. I mean, if the song says $1.29, that's how much I want to pay for it, not $1.35."
Why? Nothing else you buy lists the price including tax.

HT4972 I was downloading $15 worth of iTunes songs from a gift card when my iPod died. Now, no credit & no songs on my iPod. Where did either my $$ go or my songs that I paid for disappear? How do I get one or the other?

I was downloading $15 worth of iTunes songs from a gift card when my iPod died. Now, no credit & no songs on my iPod. Where did either my $$ go or my songs that I paid for disappear? How do I get one or the other? I have 2 of the same iPod's and logged onto both with the same as well as different apple ID's and passwords to each respective iPod and the completion of my downloaded songs has disappeared into thin air. Where did it go? How do I get the credit too re-download those songs to the correct iPod? Please help me!! [email protected]

What happens when you try to redownload them?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
On a computer go to iTunes>Store>View Account>Sign in and go to purchased history and see if you actually purchased them.
Try redeeming the card again
Contact iTunes
Apple - Support - iTunes - Contact Us

HT1338 Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think it worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

Click your Apple menu icon top left corner of your screen.
From the drop down menu click About This Mac.
If Mountain Lion is installed, it will say: v10.8
If not, launch the App Store. From the App Store menu bar click Store > Check for Unfinished Downloads
FYI .. for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

No purchase order history was found for first purchase order

Hi
We are doing the third party sales in system. User created the sales order and the process for the third party. Then he created the PO and due to some reason user has deleted the 1st PO and then created the PO for same material and sales order. Now user wants to create the billing document for the sales order no but system giving the message that u201CNo purchase order history was found for first purchase orderu201D and Message no. ZSD 006.
Could you please suggest how to solve above issue?
Thank you for your help.
Regards
Kishore Gulhane
09324086205

Hi Ashok
Thank you for your reply ,
But user has delete the first PO not the sales order. he is trying to create the billing document for same sales order no.
Please suggest
Thank you
Kishore Gulhane

For some reason i was charged for my purchase eventhough i didnt select pick up

for some reason i was charged for my purchase eventhough i didnt select pick up, how long will it take for me to get a refund? i just canceled the order.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthyl .99 fee..I don't know what that is and don't want it. What is it?

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it? PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents. Does this mean I must pay .99/monthly to use it? If so, please cancel the appzilla.

We are itunes users just like you. We cannot cancel anything.
Look at your purchase history and see what the charge is for. Contact itunes support if need be.

HT204088 I was overcharge for a purchase how do I get help to make this correction

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