HT204088 ITunes account disabled

My ITunes account is disabled.

Depending on why it's been disabled, you might be able to re-enable it via this page : http://iforgot.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/

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I had my Itunes account disabled due to fraud, if i create a new itunes account how can i switch purchases and apps to the new ID?

i had my Itunes account disabled due to fraud, if i create a new itunes account how can i switch purchases and apps to the new ID?

Hi ...
Just be cause the account was disabled (Apple ID) doesn't mean you can't reset the password and have access to your iTunes purchases.
Use the iforgot link to reset your password > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you have problems resetting, use the email form here > Apple - Support - iTunes Store - Contact Us
edited by: cs

TS1424 iTunes Account Disabled

Itunes Account Disabled because of the unauthorised purchases, refund already made and i have changed my logging code already but it still dont allow me to update my computer

Hi maxfrom02,
If you are having issues because of a disabled Apple ID, you may find the following article helpful:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Regards,
- Brenden

ITunes account disabled

My itunes account has been disabled because i put in my password on caps lock 3 times. How do i enable it again? Thanks

Click here and reset that account.
(56372)

Itunes Account Disabled. How can I reactivate it?

My Itunes account was disable by itunes. Not sure why. Does anyone know what I can do to get it reactivated? Thanks a million!!!

Contact the Apple account security team for your country for assistance: http://support.apple.com/kb/HT5699.

Why is my iTunes account disabled?

I tried to download stuff and I keep getting a message saying my iTunes account is disabled.

If changing your password does not resolve, then contact itunes support

ITunes account disabled, repeatedly by Apple

every week i have to reset my iTunes account...any ideas?
i won't keep a credit card on file for security reasons, could this be the culprit?

Here is what fixed it for us:
After troubleshooting the issue we determined that my wife's MobileMe account was being disabled every time she tried to buy something from iTunes, or update her apps on her iPhone. So her account may have been legitimately disabled the first time by hacking attempt or someone using the wrong ID, but every time after that was because we didn't know to do the following in iTunes. First, re-enable the account and set a new password (this is the most frustrating part, because over the last month we have churned through a LOT of passwords). Then from iTunes go to Store\Sign Out. If you have an iPhone go to Settings\Store\Sign Out. Now sign back into both places with your new password. After doing this her account no longer locks when she tries to buy something from iTunes or update her apps on her phone. For some reason the "10 attempts before disable" rule does not apply with iTunes even though it is the same account as MobileMe. iTunes would disable the account immediately upon trying to make a purchase. It would be nice if iTunes gave you a chance to type the new password when it found a mismatch rather than disable the account immediately.
For the record; many e-mails, IMs, and a call to Apple support were completely useless, every time the account was disabled we were told that was because someone tried an incorrect password 10 times. Thanks to everyone who posts their findings out here, we wouldn't have figured this out without your help. I hope what worked for us will work for you.

Itunes account disabled question

Hello. Why is my account disabled nameless I am very dissatisfied with this, why do not you give me some tips that my account problems like to disable my account. Please reply as soon as possible you give me unlock my account to use.

Are you aware that you are not addressing Apple here at all?
We are itunes users just like you.
Contact itunes support.
http://www.apple.com/support/itunes

ITunes account disabled! iTunes employee forgot to enable!

Hi, my iTunes account got hacked last week and I lost about $10 on my itunes account. I emailed iTunes supoort, and they refunded my account and disabled my account to prevent further unwanted purchases, I followed the steps to enable my account again and sent an email a few days ago. I never got a response and my account is still disabled, please help!

Can you share how you got this resolved?
By contacting iTunes support.

ITunes account disabled even after password change?

My wifes itunes account is showing disabled when she tries to buy. She emailed customer support and they told her to reset her PW...she did that and she is STILL getting that message even after resetting her password? We are going insane...any suggestions?

I should add she tried changing paypal to credit card and then back to paypal (including doing a new billing agreement with paypal)...still won't work.

ITunes account disabled, would love to buy some music but can't

My account was hacked a few months ago...fortunately I didn't have a card attached to my account, but I did have iTunes gift card credits. The hacker used all my credits and I reported it to Apple. They sent me an email saying JUST THIS ONE TIME they would return my credits and I needed to protect my account better. Okay? Anyway, I haven't bought anything since then but I tried to today and my account is disabled and must be enabled by a customer support person. Really funny since trying to find an email to contact Apple customer support is like trying to find a needle in a haystack. What's the best way to deal with this? I'm about ready to give up iTunes for good and just use Amazon. Cheaper half the time anyway.

Yes, I've visited that page. That's how I got here. There's nothing on that page that describes my problem and there's no indication of how to get in touch with customer support! This is so frustrating.

My itunes account disabled

What's going on here? i logged in to buy and i get a message that my account has been disabled. To continue using your account it must be enabled by the itunes store customer service. I'm redirected to apple support but no more information.

There's nothing anyone here can do to help you. This would be solely and totally under the control of the iTunes Store. When you say you're "emailing" them, are you using their Contact page? If not, that's the method for contacting the iTunes Store customer service department.
Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting and we, who are just your fellow users would prefer not to be shouted at. Uppercase is also more difficult to read. So please avoid using all uppercase letters.

Itunes account disabled because of charge dispute, how can I undo dispute?

how can I undue a dispute over purchases that I have clarified their origin after I made the dispute?
and have apple reinitiate the use of my apple ID for iTunes and others which as of now has been disabled?

Try contacting iTunes Support and see if they will re-enable your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Itunes account disabled...Why?!

A couple days ago, I had unauthorized purchases by hackers. Reported it to Apple, got password changed, and refunded. After getting refunded from the unautorized hacking, had my password changed and my refund, a day later. My account has been disable. Any knowledge why? Many thanks, April..

Contact itunes support and ask them to help.

I have problem with my itune account as it shows "itunes account disabled" plase what can i do to solve this?

anyone here who can help me?

Only iTunes Support...
Use this Link > Apple Support iTunes Store Contact

HT204088 ITunes account disabled

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