HT204088 Itunes billing

I have been trying to protest a charge for the last month but am unable to get someone to talk to me about it. Can anyone help?

Click Support at the top of the page, then click the link under Contact Us.

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HT204088 iTunes Billing History

Is there a lag in the account billing history? I have a charge from today, don't know what it is for, but it's not showing up in the history in iTunes...

You need iTunes on a Mac or PC to see the billing history.

HT204088 iTunes billing without making a purchase???

I have been charged & debited large sums from my credit card.... iTunes purchases which I did not make... I am a disabled pensioner & I need to rectify this problem IMMEDIATELY... Who do I contact??????

P.S.... Please let me know via email .... [email protected]

Spam email about iTunes billing?

I received an email about an iTunes billing problem implying a 3rd party may be using my account. It seems a bit sketchy to me, is it spam? Has anyone else received anything similar?

Is the message this one?
As part of our security measures, we regularly screen activity in the Apple system. We recently contacted you after noticing an issue on your account. We requested information from you for the following reason:
We have reason to believe that your account was accessed by a third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive Apple account features. We understand that this may be an inconvenience but please understand that this temporary limitation is for your protection. Please fallow the link below to restore your account access.
Click Here
Apple Account Review Department
If so, it's a scam. Apple will never ask for personal information in an email, and Apple definitely has better spelling and grammar. Do not respond to it under any circumstances. You can if you wish forward it to Apple at [email protected] Be sure to include all the headers if you can.

How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help!

How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help! The rep emailed that I had to get a new credit card No way.... --PB

Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
Regards.

Itunes billed me for my netflix renewal...

but whenever i try to acces my netflix account it says they're having problems billing my account. has anyone else had this problem?

Answer by Apple:
"[...]being a part of the iTunes Store Customer Support, which answers nontechnical questions exclusively about billing, customer accounts, downloading purchases, and iTunes Store content, I am a bit limited on the depth of support I can provide for your Netflix account. However, I'm happy to guide you to some resources that should help.
You'll want to take this inquiry to the next level by contacting Netflix directly. They're great people and they will be able to work with you in order to resolve the issue. I see that you live in the United States so I have located their contact information for you:
Netflix Technical Support number: www.netflix.com/support"
Answer by Netflix:
"[...]I appreciate the time you've taken to provide us with your comments and concerns regarding your Netflix and iTunes account.
Currently, our records indicate that your Auto Renew is turned on, which means that your iTunes billing will continue until you advise them otherwise. In order to manage your subscription status via iTunes, please click this link: http://support.apple.com/kb/HT4098. Because Netflix is considered a third party subscription and billing is managed through your iTunes account, we are unable to view billing history or look into any issues on our end.
In order to reestablish your Netflix account, please log in to your Apple TV and follow the on-screen instructions. For additional assistance with your iTunes billing, all requests must be submitted to Apple (whether these include subscription charges, renewal information or refunds). We have created a support page on the Netflix website that provides additional information: http://support.netflix.com/en/node/438#gsc.tab=0.
For further questions or comments please feel free to contact us. Representatives are available 24 hours a day and our phone number is located on the 'Contact Us' page of the Netflix website. I can be reached by email at [email protected]"

HT201303 I lost my itouch and bought a new one and keep getting an iTunes billing error

I lost my itouch and bought a new one and keep getting an iTunes billing error.
Do I have create a new acct and loss and lose all my downloads/purchases?

I lost my itouch and bought a new one and keep getting an iTunes billing error.
Do I have create a new acct and loss and lose all my downloads/purchases?

On my itunes bill it shows i bought 24$ of items but yet i never got them on my game, but originally ttried to buy one item, how can i cancle them?

0n my itunes bill it shows i bought 24$ of items for a game but i never got a single one, how do i cancel it?

It's easy. Just contatc support and let them know. They;; refund it for you.
http://www.apple.com/support/itunes/contact/
Have the orde numbers ready for faster transaction.

I am trying to see my iTunes billing history. I sign into the iTunes Store but where do I go from there?

I am trying to see my iTunes billing history online. I sign into the iTunes Store but where do I go from there?

You can't see your purchased history for the purposes of seeing what a purchase cost, when it took place, etc. on the iPad. You can only do that on a computer in your iTunes account.
See your purchase history in the iTunes Store

Got 5 itunes bills and did not purchase any of the games listed

my wife has got 5 itunes bills and she did not purchase any of the games that were listed on there.the reciept numbers are:
1700*****491
1700*****490
2130*****175
2130*****175
2130*****176
2130*****177
123*****901
her account email is *****
many thanks,
Ali
<Edited By Host>

Hello, abumishary.
Thank you for visiting Apple Support Communities.
I would recommend reporting a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

HT1498 I rented a .99 cent movie special of the week and iTunes billed me 4.99. Why?

The newest operating system on the iPhone has successfully confused Iphone users access to iTunes for communication and account issues. That is a new flaw to repair. I rented a movie. "The house I live in" that was advertised as the .99 movie of the week and iTunes billed me 4.99. If I had known that they would charge me that I would not have rented the movie. I feel that iTunes misrepresented the price and I cannot find the iTunes customer service system to address this.

Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.

I cannot remove a credit card from itunes billing

After reviewing suggestions online for removing my credit card from itunes billing the overall suggestion was to check "none " on the credit card panel in my itunes account. There is no "NONE" option. What else can I do to remove this card?
Thanks, Chrissie

Hello,
You can follow this to remove your credit card :
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
Choose Store > View My Account.
Enter your account password and click the View Account button.
From the Apple Account Information page, click the Edit Payment Information button.
Click on the button labelled None and click on Done.
There's a button None but it can blend into the background.

Where do i pay my itunes bill

can someone tell me where to pay my itunes bill. i have redeemed a 15 dollar gift card and i have a bill of 23 dollars.

Nope... Nothing there! Why is it so hidden? I have been informed by iTunes that my balance is zero - unfortunately I cant confirm that for myself because I cant find my 'balance'. Interestingly, I have redeemed several gift cards over the months and purchased some songs and there was a credit after those transactions, but coming back later there were no funds...
As people would know, it is very difficult to completely use a $20, $30, etc. gift card when songs cost $2.49 or some other odd amount. I smell a rat... Why cant Apple just reinstate the old system when you logged into your iTunes account the credit was shown next to your login?! Even if it was zero it still showed. Another interesting issue is that you can view your purchases, but NOT your gift card redemptions...
I am still waiting for iTunes to come back to me after their initial 'helpful' response with an explanation on this matter and where my credits have gone to. I have requested an account statement of all my iTunes transactions for the last 12 months which also show my gift card redemptions. Let's see if they deliver?!
I will post when I get a response.

HT1918 I am unable to set up an iTunes billing account as I don't have an issue number on my card, I have tried just inputting different numbers such as just putting 1 but its not allowing me further!?

I am unable to set up an iTunes billing account as I don't have an issue number on my card, I have tried just inputting different numbers such as just putting 1 but its not allowing me further!?

Sorry, but you can't. You can only use a credit card issued by a French bank and with a French billing address. Your only solution is going to be to purchase prepaid iTunes cards (there should be several places you can buy them; perhaps FNAC) and use prepaid cards to open the account and purchase.
Regards.

HT1725 My iTunes billing account says that my credit card is an invalid security code and I know it isn't how does one resume ones account

My iTunes billing account says wrong security code and I know it is not how do I fix this problem

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT204088 Itunes billing

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